Moana Surfrider

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Moana Surfrider Hotel

Wallace Choy, Burnaby, BC

2016-05-01

This was our second time in less than two years that we've stayed at the Moana Surfrider hotel. The first time we stayed at the Diamond wing with the city view, this previous time we've stayed at the same Diamond wing but requested the Ocean view for a premium price, well worth the money as long as you don't have a problem with the noise at night with the surf wave. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

Very friendly housekeeping staffs, clean hotel.

The weak points

They could use a few more front desk/reception staffs, checking in had only one staff and very few time there were only two, seems they were all hiding inside since I've seen them walk out and ignore the long wait lineup.

Certified

Moana Surfrider, Honolulu

Ethel Holmberg, Courtenay, BC

2014-10-03

This is a wonderful hotel located right on the beach. My only complain was the glasses in the room. We were there for 7 days and they were never put through a dishwasher. I know this for sure because I put a small dab of pale nail polish on the bottoms of the glasses and the same glasses were in the room the entire time. Makes you wonder what they dried them with when they rinsed them out in the bathroom. I always had to rewash them as best I could before using them. This is a great five star well run hotel and I expected better. [Details]