Choice of breakfast - at time of booking
A good 3* hotel because of the location. But, I hated that when I went to breakfast, a hostile woman told me I had to pay 5Pounds or I could only eat the cheap breakfast - continental. It is no big deal paying for better but I want to know before hand and not at the breakfast room.
Secondly, the chamber maid didn't clean the room properly. There were dust in the closet making my clothes dusty.