Mystique St Lucia By Royalton

Mystique St Lucia By Royalton
3.753.753.753.753.75
3.75 based on 16 reviews
#5 of 23 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in St Lucia
Rated 4.5 stars
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Mystique Resort

, London, ON
2023-04-12
Great Vacation! Hotel is smaller and is showing age and being tired. Beach is great with beautiful sunsets!
Reviews gave the resort a 4 but would say it's a strong 3 resort due to the rooms having issues, almost non existent WiFi within parts of the resort including your room. Chic restaurant always had something not available from their menu including once, salads.. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
The grounds are well kept, food was good but repetitive in Chic restaurant. Rodney bay is nice calm water with clean clear water.
The weak points
WiFi was non existent on the beach and very poor within your room. Constantly lost connection. Room had issues, loud A/C which we complained about but never fixed. Hardwood floors water damaged and creaking. Vanity practically falling off the wall.
Sanitary measures (Covid-19)
No sanitary measures were taken. Not even hand sanitizer at the restaurants. Everyone using the utensils at the buffet without sanitizing their hands. People were sick (colds) and spreading germs by no available sanitizers.
Certified

Overpriced

, Essex, ON
2023-03-14
This is a 2 star hotel but they misrepresented it as a 4 star with 4 star price. Staff were often unfriendly. Only 1 restaurant with very limited menu and also a very small buffet. No hot water x2 days. Old hotel in sketchy area with car alarms going off every night. The pool area bathroom was disgusting. Too many bad things to list. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
Good beach.
The weak points
Only 1 bartender for the entire resort from 12-6pm daily. Often ran out of food beer, rum etc daily. Place shut down at 9pm most nights. Weak wifi.
Certified

Great Beach but....

, Toronto, ON
2023-01-21
The hotel is a little run down. Simple things like light fixtures seem to be a cheap way for them to cut corners. Many customers didn't have both lights in the mirror working so it wasn't just me. It made the bathroom dark but not the end of the world. Food was alright at best. Beach was great! The beverages are all watered down - yes, to be expected at an all inclusive. Service People really good. It is about 1.5 -2 hours away from airport. The only real downside was another guest mentioned they were washing the plastic cups at bar and reusing. It was reported and I think corrected however, but that left a bad taste in my mouth and fallout from this can be huge :( I would not recommend. This is not a 4 star. I would consider it 3 at best. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
Beaches and staff.
The weak points
Hygiene measures with plastic cup reusing with different customers; replacing simple things like light bulbs requested on first night and never transpired.
Sanitary measures (Covid-19)
Did not see any
Certified

Great Resort!

, St Catharines, HA
2020-04-24
The resort is beautiful as was our room. Not your standard hotel room, but two separate areas with a large bathroom. Other reviews were spot on about the staff. Friendly and always ready to help out . The food was excellent with different themes each night. The only problem we had was with the hot water in our room. All hot, no cold. Had to have it "fixed" five or six times. It was eventually fixed, but a real pain. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Staff, food, location, the breakfast guy!
The weak points
Distance from airport. Water problems in the room.
Certified

Fabulous Resort -

, Peterborough, ON
2020-03-29
The MYSTIQUE ROYAL - is a Fabulous resort, Small, quiet and Friendly, suitable for Couples, Mature adults looking for quiet and relaxation.
GREAT Food and Service. Staff are amazing and they are part of what makes this Resort so wonderful! Great Beach for walking and swimming.
This resort is not suitable for children, nothing for them to do!
As well its not a party resort. No disco, Games or 24 hr bars.
We have been coming here for a few years and Love it. Weather is fabulous and it is safe. The resort is always kept clean and beautiful grounds. The Rooms are Great and Beds comfortable and always clean. [Details]
  • Room
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  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The Food, Staff and the size. Fabulous Rooms and service is great.
The weak points
The trip from the airport to the Resort is approx 1.5 - 2 hrs - Beautiful island to see, be prepared for a long drive.

Get away

, Newcastle, ON
2020-03-18
We had a very relaxing vacation The facilities and food were great ! With only one exception they had no coffee one morning. The bar tenders went out of their way to make sure drinks flowed! Only one thing that got tiresome were all the hundreds of cruise boat tourists that invaded our space and beach [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Nice accommodations and grounds Friendly staff
The weak points
Cruise ship tourists took over the beach and washrooms
Certified

Our wonderful St. Lucian vacation

, Oshawa, ON
2018-03-09
We had an amazing holiday at the Royal St. Lucia Resort and Spa. The hotel is quite beautiful and the staff are very accommodating - all one had to do was make a request and it was answered. The resort is quiet, small and very relaxing. Our ground floor room was close to everything. We would definitely return to this hotel. We are well-traveled seniors looking for a great beach and ocean front and that is what we had. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
- safe, clean - great food - beautiful beach and pool - tasteful entertainment
The weak points
Activities are limited and there is not much for children. Some people might find the resort too quiet. Lots of excursions offered but they are pricey.
Certified

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