Coco Palm

Coco Palm
3.833.833.833.833.83
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A Little disappointed

, Toronto, ON
2014-09-02
Spent a week at Coco Palms after reading the very positive reviews. Overall, it didn't live up to its billing.

On the positive side, the people who worked at the hotel, and St Lucians in general, were genuinely warm, friendly and welcoming. The cost was affordable ($1300 CAN per person including taxes, all inclusive, from Toronto), the room reasonably maintained (but outdated, on the small side, no balcony), the housekeeping staff did a good job, and the air conditioning was effective and quiet.

However, it's a small hotel with cramped grounds located within a town. If you're looking for a beach vacation this may not be the place - the hotel is not on the beach. To get to it we either had to walk 10-15 minutes through the town, or take a more direct 5-10 minute walk down a very unpleasant, garbage strewn road bordered on one side with a high, concrete wall, topped with barbed wire and cemented in broken glass, and covered in graffiti, some of it obscenity laced.

The beach itself is clean, coral sand with clear water, about 1 km long and scenically located within a bay.

Unfortunately, there's not a stick of shade and the hotel provides no beach chairs or beach umbrellas. About a third of the beach dominated by a closed, boarded up, 70s style resort, complete with over grown shrubs, weeds, and empty swimming pools. We were told it closed about 10 years ago. It lends a sad, dilapidated air to a large portion of the beach.

Coco Palms has a swimming pool, a little greenish tinged but surrounded by pretty shrubs and flowering plants. During our week it was a magnet for lots of boisterous children - not surprising - it's only 4 ft deep.

We went all inclusive but it's not buffet style (except for breakfast). You must be seated by a server and can order from a limited menu (some items extra) - the meals were good, especially the seafood, but we exhausted the menu by about day 5. Juices are from a can, and little fresh local fruit, except for bananas.

We're still puzzled by the consistently positive reviews. Most of the hotel's customers were from St Lucia, other nearby islands, the UK and Europe. Perhaps they don't have the variety of affordable choices that we're fortunate to have when traveling out of Toronto, but for us, there are many places in the Caribbean that offer better value. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Friendly staff
The weak points
Not on the beach; small cramped grounds
Certified

Lovely holiday at Coco Palm

, Uxbridge, ON
2013-03-16
Very pleasant smallish hotel, with a lovely pool, good bar and restaurant, just seconds from Rodney Bay Village with grocery stores, shopping and restaurants. And still just a 5 minute walk from the quiet end of Reduit Beach. We had a 3rd floor pool view room with the breakfast plan which was ideal for us. Guests were a nice mix of business people, families and couples. All staff members were excellent, attentive, helpful and polite. We were very happy to have picked this hotel for our first trip to beautiful St. Lucia. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Helpful staff members, cleanliness, proximity to shops and restaurants, pretty pool area.
The weak points
If you want something directly on the beach this is not for you, but a quiet 5 minute walk gets you there.
Certified

Coco Palm

, Grimsby, ON
2009-06-17
This hotel makes you feel like you are at home. They have an excellent restaurant, and are centrally located to all other facilities. Be sure to check out Marie at her beach hut for some local food, and tell her the Canadian BOSS sent you. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Business Services
  • Food & Restaurants
The strong points
The attentiveness of the staff, always willing to please
The weak points
none
Certified

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