Decameron La Marina

Buffet food was cold. Food was in the trays but you could not access the food until the official opening time. No orange juice just orange drink. Food not always available during the day, One restaurant only open on weekend to accommodate bus guests but food was hot. Wi fi was inconsistent. Only one person on reception for 2 days out of 7 spoke English. Bus trip guests excessively loud until well after midnight on weekend. Communication between sister hotels for alacart reservations were not always honored. Beach access past the hotel roped off area was crowded with vendors and non-guests. [Details]

This beautiful Hotel is situated right in front of the beach. You will love it because you will hear all kinds of birds chirping and the ocean splashing all night. The great thing about this hotel is that when you register to this one you could profit of the two other Decameron Los Cocos and Decameron Isla Coral which is cool! Finally, to all English spoken people, Salvatore who works in Decameron La Marina but also in the two other ones speaks great English and is very helpful. He will make sure that you are well taking care off. All the staff are super nice and helpful from the waiters/waitress to the barman everyone is very kind and helpful. If you want to experience a real vacation with locals this is your destination of choice. [Details]

We really enjoyed our stay, we found the place was clean, everthing was new (it opened up 20 days before our arrival). The staff were friendly and eager to please. The toilet flapper arm broke the first morning & it was repaired within a couple of hours. Many of the staff including the servers couldn't speak or understand English, however they were able to find another staff member to help us. Overall I would recommend a trip to this resort. [Details]

New hotel was still under construction, no rails on the steps, 1 elevator was working and that was down for a day, hammering till 10:30 pm on the floor above us had to change our room. Food was sub standard, and the same most days. No fridge in the room was told the medication that needed to be refrigerated could be kept at the Los Cocos resort with the nurse. We also ate a lot of our meals there, on the weekends we couldn't get into the buffet very busy. Been traveling to different places in Mexico for many years this was our worst trip ever. Most of the staff were good, several were extremely helpful. Needless to say we won't go back or recommend it to anyone. [Details]