Riviera Nayarit

You get to know the Riu staff, including the waiters. Friendly service, and they can speak English if you're not fluent in Spanish. Charly was our favourite - he suggested a 'sexy coffee,' which was so good, we ordered it every day!

The hotel was super, clean, safe and the food was excellent!!

Pool, room, food, drinks very good for the price we paid Keep in mind that this is a family resort, meaning there are kids everywhere

I was travelling with a friend and we had an amazing time at the Grand Palladium! The staff were friendly and accommodating and the food was always incredible. The hotel has a very nature involved vibe, in fact we saw so many animals during our stay; including a cute little kitten, a pack of green iguanas, and even a skunk one morning! Personally I loved getting breakfast and walking around the mini-zoo before starting the day. We never had a boring day, always happy to busy ourselves with the fun activities, (always lead by encouraging and engaging staff-we had a blast with pool biking!!) or to just relax by the pool. We had an agent who encouraged us to try some day adventures around town and the two we attended were worth the expense. Rhythms of the night and Ocean mania were fantastic! Highly recommend them for families of all ages. Even without going on extended adventures, The hotel provided some fun shows and parties every night! We thoroughly enjoyed the burlesque show, and had a blast at the white party on our first night. We also had many nights playing games at the snack bar, who were also very accommodating! The hotel is very accommodating for families and even though it was just an adult friend and I, I already have future plans to bring my family. Highly recommend this resort for a tropical style getaway. I miss it already!

Great hotel for families with amazing pools, beach, and amenities for families. The food is great. I had read comments that it was not and we were pleasantly surprised. If you go to Mexico, you may want to eat Mexican. If not, maybe you shouldn't go??? The entertainement is ok. What needs improvement are the room and wifi. Dated, no privacy and lacking a refresh.

We really enjoyed our stay, we found the place was clean, everthing was new (it opened up 20 days before our arrival). The staff were friendly and eager to please. The toilet flapper arm broke the first morning & it was repaired within a couple of hours. Many of the staff including the servers couldn't speak or understand English, however they were able to find another staff member to help us. Overall I would recommend a trip to this resort.

My experience was mixed. Hotel was good despite being dated and a muggy smell. The service and overall person experience was greatly lacking. There food is not very good. Disgusting at most times. They would put pork in everything. The food labels say beef or something but you find pieces of bacon. I chose an all inclusive resort so that I would have people who spoke English to help me at the hotel. No one spoke English and navigating the service at the hotel was very difficult. I found many of the front desk people very rude. I don't recommend this place if you have food allergies or don't speak Spanish. And don't take off bracelet just before checkout. They have to cut it off or they will try to charge you extra money.

This property was lovely. The staff were friendly and the drinks were amazing. I would recommend this for families as long as you are aware it is not beach front. The gate to the beach was locked and the code did not work. you have to go to Marival to get beach front.

The hotel was clean, the staff was incredibly friendly and helpful when questions were asked. It is a nice place to go and just relax, not a party resort or some where I would take kids. Just a nice getaway. It was exactly what we went to Mexico to do.

mostly good some issues western night all meats were cold flavor was good but cold ,entertainment was poor, carlos the waiter on the beach was best, beach was good food was better on the beach then in buffet everything very clean lots of room to lounge in the evenings shows in ampatheatre not very good bar-b-que night was good as well as mexican fiesta night