Riviera Nayarit

It's a nice resort, with 2 pools and 4 restaurants. There is another pool and a restaurant in the resort but that's only accessible if you are a Royal club member. We loved the food in all 4 restaurants available to us. Foods are not authentic Mexican and very much catered to North American tourists. Make sure to make a reservation at the desk beside the reception, as soon as you get there, because they fill up really fast. The food in the buffet was also really good, good variety and quality. We did however miss mango. There was mango available only one day out of the 7 days. Later we found vendors on the beach, selling mangoes and coconuts, so all good. I loved the resort in general, and a great place of you are not planning to do a lot of excursions. However, we found that it's so far from the city and all the other places we wanted to visit. Even though, the excursions we bought at the hotel were catered to my toddler, we found that we spend most of the time on the tour bus vs actually doing any activities. We couldn't explore a lot of beaches or even the city as part of the tours. Overall I find the location of this resort is far from everything. Next time we visit Puerto Vallarta, we would love to stay in the city instead of the resort area. The staffs are also very friendly, and very hard working. The premise is very clean.

had a great time

Employees were extremely helpful, seemingly couldn't do enough to make our stay memorable. The food was very good, lots of choice and no need to pre-book any of the restaurants. Always a waiter ready to take your drink order. No need to get up early to get a lounge chair or umbrella for the day as there were always lots available any time of day. Entertainment could be improved upon. Beach was very stony and not good for swimmers, but good for surfers. Very enjoyable and would recommend.

Having stayed many times in the past and we were not disappointed with this 2 week stay. We really enjoyed the room, food and staff all excellent. Nightly music in the lobby bar was very good as was the nightly entertainment. We mostly go to the buffet and it was great. The Mexican entertainment show was terrific.

We had a good time at the Marival, although not sure I'd return. The staff were amazing, all very friendly and accommodating. There were a LOT of stairs so if you have mobility issues that's something to note. We didn't have an issue though and saw strollers and wheelchairs so there must be elevators somewhere. The food was okay, although I'd recommend a chocolate fountain for the adult buffet (there was one at the kids buffet, but I saw way too many fingers in that to actually try it). The staff were all so nice. Location was good ($5 uber to the Chedraui for stocking up on things). Our room only had cold water (the hot water tap was there but nothing came out of it)

Buffet food was cold. Food was in the trays but you could not access the food until the official opening time. No orange juice just orange drink. Food not always available during the day, One restaurant only open on weekend to accommodate bus guests but food was hot. Wi fi was inconsistent. Only one person on reception for 2 days out of 7 spoke English. Bus trip guests excessively loud until well after midnight on weekend. Communication between sister hotels for alacart reservations were not always honored. Beach access past the hotel roped off area was crowded with vendors and non-guests.

Stayed at this resort back in Aug 2019, upgraded to one of their nicest rooms and quite liked it. This most recent trip was a bit of disappointment, restaurants food quality was below average. The NEST restaurant is now charging for lobster and their steak options are very limited. I even paid to upgrade to Family Selection but rooms were in need of repairs.

Overall a great experience. However the hotel does not have that Mexican atmosphere I was looking for. Lacking colour and felt very sterile. No gardens or trees...no space for them either. Pool is nice but shaded for most of the day. Food is good . There was a photo shoot and it was amazing how full the buffet suddenly became. Fancy drinks in fancy glasses. Not like that normally. Just for the pictures. Rooms clean but basic, again no colour. Nice balcony but needs a table. We brought the one that was inside to the balcony. Nice beach

This property was lovely. The staff were friendly and the drinks were amazing. I would recommend this for families as long as you are aware it is not beach front. The gate to the beach was locked and the code did not work. you have to go to Marival to get beach front.

The hotel was clean, the staff was incredibly friendly and helpful when questions were asked. It is a nice place to go and just relax, not a party resort or some where I would take kids. Just a nice getaway. It was exactly what we went to Mexico to do.