Hilton Cancun An All Inclusive Resort

4.20 based on 5 reviews

#72 of 136 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Maya

Rated 5 stars

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The worst experience

Sam Mousavi, Richmond, BC

2023-04-30

We were 2 families and we all got food poisoning in this hotel! The other family ended up to hospital since day 2 with about 10K hospital bill!! [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The strong points

New building

The weak points

No food safety policy specially at the buffet restaurant. Beach is narrow with seaweeds and smelly.

Certified

Amazing Get Away

Suzanne Proulx, Orleans, ON

2022-07-01

Superior Class, from our suite, all the staff were great made us feel welcome, we got pampered , they were helpful and knowledgeable, and even thou our Spanish was very good, we were able to communicate just fine. [Details]