#72 of 136 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Riviera Maya
We were 2 families and we all got food poisoning in this hotel! The other family ended up to hospital since day 2 with about 10K hospital bill!! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
New building
The weak points
No food safety policy specially at the buffet restaurant. Beach is narrow with seaweeds and smelly.
0 0
Certified
Amazing Get Away
Suzanne Proulx, Orleans, ON
2022-07-01
Superior Class, from our suite, all the staff were great made us feel welcome, we got pampered , they were helpful and knowledgeable, and even thou our Spanish was very good, we were able to communicate just fine. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
The rooms, the view, the staff, entertainment,
The weak points
The food was a bit cold, but considering there was lots of people opening & closing the serving trays its to be expected.
0 0
Certified
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Riviera Maya's best
Overall Impression Quality vs Price Food & Restaurants
The worst experience
Amazing Get Away