Barcelo Maya Riviera

We were pleasantly surprised at how great the resort handled the pandemic and sanitation for the most part. Oddly enough they never once swept or mopped the halls or elevators the entire time we were there. They did keep our room clean though and all restaurants and lobby kept pretty clean. The buffet had great spacing but once people got to the buffet there was no physical distancing and not many people sanitized. Then the taco bar and tapanyaki was crowded and we had to sit at a crowded table with 3 other groups of ppl. Love that there are plenty of loungers and ppl do not need to reserve loungers in the am. Beach is amazing. Staff is pretty great. We booked a couples massage and showed up to being told only one of us could get massage yet the place was dead. Then tried not giving us the discount they promised. [Details]

We went to this resort from Feb. 8th-15th with another couple. The food was spectacular. A huge shout out to Agave restaurant, the mexican restaurant and our outstanding waiter Oscar. He made our two visits to the restaurant so memorable. [Details]

It was a treat, to be able to check out this brand new hotel, in it's first month. There are some bugs but overall, it's a spectacular hotel. [Details]

The Maya Riviera is a new resort and is a first class all adult hotel. The suites are large and lots of space. The hotel is very modern, laid out well and spacious. The Barcelo complex is easy accessible to all other 5 resorts. We ate at all the restaurants and enjoyed the French one the best, this was excellent. The staff and servers in the lobby bar were happy and always very helpful. I would highly recommend this hotel. No complaints from us. [Details]