Barcelo Maya Riviera

4.33 based on 12 reviews

#9 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Maya

Rated 5 stars

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Fantastic Resort

Sandra Mackenzie, Ottawa, ON

2020-02-21

We went to this resort from Feb. 8th-15th with another couple. The food was spectacular. A huge shout out to Agave restaurant, the mexican restaurant and our outstanding waiter Oscar. He made our two visits to the restaurant so memorable. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

The rooms and food are amazing!!!

The weak points

Background band for music for night time shows was extremely loud and drowned out featured singers. We would have enjoyed shows but sound was deafening.

Certified

Great Hotel with AMAZING FOOD

Brenda Smith, Vancouver, BC

2020-01-29

It was a treat, to be able to check out this brand new hotel, in it's first month. There are some bugs but overall, it's a spectacular hotel. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

Best Buffet we have ever experienced

The weak points

1. RAVE music at the pool from 5-7pm sucked. And as lobby music brutal. Know your audience. 2. Teach the maids how to make a bed with a duvet cover. The opening goes at the bottom on the inside. Not at the top. 3. VIP reception desk needs to speed up.

Certified

Excellent Hotel

Fletchj53, Burlington, ON

2020-01-20

The Maya Riviera is a new resort and is a first class all adult hotel. The suites are large and lots of space. The hotel is very modern, laid out well and spacious. The Barcelo complex is easy accessible to all other 5 resorts. We ate at all the restaurants and enjoyed the French one the best, this was excellent. The staff and servers in the lobby bar were happy and always very helpful. I would highly recommend this hotel. No complaints from us. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

Clean, spacious and first class services in all areas of the hotel.

The weak points

Not necessarily a weak point , but a beach bar with servers would be a welcome addition if we were to return again. Other all adult resorts we have been to include this welcome feature.

Certified