Barcelo Maya Riviera

Barcelo Maya Riviera
4.204.204.204.204.20
4.20 based on 15 reviews
#62 of 128 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Maya
Rated 5 stars
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Amazing all inclusive experience

, Sherwood Park , AB
2021-12-27
We were pleasantly surprised at how great the resort handled the pandemic and sanitation for the most part. Oddly enough they never once swept or mopped the halls or elevators the entire time we were there. They did keep our room clean though and all restaurants and lobby kept pretty clean. The buffet had great spacing but once people got to the buffet there was no physical distancing and not many people sanitized. Then the taco bar and tapanyaki was crowded and we had to sit at a crowded table with 3 other groups of ppl. Love that there are plenty of loungers and ppl do not need to reserve loungers in the am. Beach is amazing. Staff is pretty great. We booked a couples massage and showed up to being told only one of us could get massage yet the place was dead. Then tried not giving us the discount they promised. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
Room cleanliness, entertainment, food
The weak points
Cleanliness of entire resort, buffet, sanitation and physical distancing.
Certified

Fantastic Resort

, Ottawa, ON
2020-02-21
We went to this resort from Feb. 8th-15th with another couple. The food was spectacular. A huge shout out to Agave restaurant, the mexican restaurant and our outstanding waiter Oscar. He made our two visits to the restaurant so memorable. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The rooms and food are amazing!!!
The weak points
Background band for music for night time shows was extremely loud and drowned out featured singers. We would have enjoyed shows but sound was deafening.
Certified

Great Hotel with AMAZING FOOD

, Vancouver, BC
2020-01-29
It was a treat, to be able to check out this brand new hotel, in it's first month. There are some bugs but overall, it's a spectacular hotel. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Best Buffet we have ever experienced
The weak points
1. RAVE music at the pool from 5-7pm sucked. And as lobby music brutal. Know your audience. 2. Teach the maids how to make a bed with a duvet cover. The opening goes at the bottom on the inside. Not at the top. 3. VIP reception desk needs to speed up.
Certified

Excellent Hotel

, Burlington, ON
2020-01-20
The Maya Riviera is a new resort and is a first class all adult hotel. The suites are large and lots of space. The hotel is very modern, laid out well and spacious. The Barcelo complex is easy accessible to all other 5 resorts. We ate at all the restaurants and enjoyed the French one the best, this was excellent. The staff and servers in the lobby bar were happy and always very helpful. I would highly recommend this hotel. No complaints from us. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Clean, spacious and first class services in all areas of the hotel.
The weak points
Not necessarily a weak point , but a beach bar with servers would be a welcome addition if we were to return again. Other all adult resorts we have been to include this welcome feature.
Certified

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