Haven Riviera Cancun Resort And Spa

Haven Riviera Cancun Resort And Spa
4.474.474.474.474.47
4.47 based on 15 reviews
#54 of 121 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Maya
Rated 5 stars
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Beautiful, Relaxing ..with a few areas to improve

, Toronto, ON
2020-02-16
Welcome was great, front desk staff could improve, room was great, daily cleaning staff could improve (wipe down table tops(coffee cup stain near coffee maker x4 days, provide face clothes when restocking bathroom)
Food was so-so, al a cartes were meh, buffet didn't offer enough variety, room service was ok.
Limes was amazing and pool side bar staff were very attentive.
Will be an amazing resort after they work their kinks out! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Beautiful, new resort Amazing pool side service Enough pool side beds Limes bar was by far the best place of the resort
The weak points
Our ocean front view was bushes and construction Swim out pool was too cold To use Food - way too much fish and seafood - not enough variety for those that have allergies, prefer chicken/ beef, or vegetarian
Certified

Fantastic week

, Burlington, ON
2020-01-27
My wife and I had an amazing week at Haven. We had a swim-up Serenity ocean view room and couldn't have asked for anything better. We were looking for a quiet, private adults-only resort with good food, a nice property and beach access and we were not disappointed. I have a gluten allergy and the staff bent over backwards to ensure I didn't have any issues with anything and they even made me some off-menu items. Staff was friendly, rooms were clean and modern, restaurants were fantastic, pools were beautiful and the beach was private. I couldn't have asked for a better resort! Would happily return. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Rooms, food, pools, staff, drinks, customer service, cleanliness, pools, Serenity Club, distance from airport
Certified

Haven riviera

, Edmonton, AB
2019-04-03
Amazing hotel. Beautiful swimout room with all the amenities. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Entertainment. Pools. Service. Modern
The weak points
Music at the pools. Needs a dinner buffet. Beach seaweed
Certified

Fabulous

, Edmonton, AB
2019-02-24
This place is fabulous ... so relaxed and the staff is awesome very close to airport which is great adults only which is great food was great which is great brand new which is great .. if your willing to spend a little more than normal it's worth it......can't say enough about this resort [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Never had to save a chair never had to wait in line at bars... food was great staff was great very very relaxed
The weak points
Need abit more activities around pool and have a choice of buffet for supper not just all alacarte also have a big board with all the info and activities on it versus the paper they give you and it gets left at room
Certified

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