The Yucatan Resort Playa Del Carmen

4.56 based on 9 reviews

#41 of 135 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Maya

Rated 4.5 stars

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Good Experience

Leo Gaumont, Beaver County, AB

2023-02-07

The hotel, service and staff were all very good. Once the music was changed and turned down, the experience was fabulous. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The strong points

The People, of course!

The weak points

Techno music is anything but relaxing. Once this was changed to soft jazz, we had no complaints.

Certified

The Yucatan Resort Playa Del Carmen

Garnet Gravelle, Calgary, AB

2022-12-07

My stay at The Yucatan Playa Del Carmen was fantastic, the employees are exceptional and made my stay there fantastic. The wait staff go out of their way to ensure your dinning experience is outstanding and they are very friendly and enjoy talking to their customers! I would stay at this resort again and I highly recommend you stay here. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The weak points

The only weak point here is that there is restaurant/club that is part of the same building and their music is extremely loud at night and you can hear it which makes sleeping difficult. Bring ear plugs.

Certified

Truly relaxing

Matthew Loewen, Domain, MB

2022-04-07

Staff are attentive and professional. The food was fantastic. Our stay was relaxing - we left refreshed. We hope to return soon! [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The strong points

Staff spoke fluent English and were helpful in accommodating all dietary needs. They helped us make arrangements and found information we needed.

The weak points

Everything was great! Note to check out seaweed ‘season' before going.

Certified

Exceptional Service

Previously LIVE AQUA BOUTIQUE RST PLAYA DEL CARMEN for this review

Crystal, St Johns, HA

2020-02-25

Great hotel in a great location. Was impressed as soon as I arrived. The rooftop pool is amazing and the restaurants are awesome. Rooms were very nice and the venue is not too large. It's adult only. The staff were impeccable. Frank and Marisol and the rest of the staff treated me and my sisters like VIP the whole time we were there! [Details]

Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

Great pool, great staff, smaller venue. Great location for 5th ave.

The weak points

Probably don't want to stay here if you're looking for the beach.

Certified

Right on 5th Avenue!!

Previously LIVE AQUA BOUTIQUE RST PLAYA DEL CARMEN for this review

Kara Deshaw, London, ON

2016-11-24

Would highly recommend this resort if you're looking for low key, and quiet.
The food was beyond the best we've ever had at an all inclusive. (Sushi and tapas pool side!) and the bar staff was incredibly attentive.
Wifi was great, and still able to work (just a little. Lol)
Beach less than 5 min walk, and went to Mamitas Beach Club and was about $5 for two chairs and umbrella for the day.
Walk out into 5th avenue for lots of bars, reatutants, and shopping.
Over all a wonderful resort. [Details]