Riviera Maya

Are you looking for a specific hotel in Riviera Maya? Here are the Top 20 hotels below. Click to see all 119 hotels at this destination for which we have reviews. Return to the country Mexico to choose another destination. Return to the home page to choose another destination or country.
Best hotels in Riviera Maya, based on:
#10 Platinum Yucatan Princess All Suites And Spa
#10 Platinum Yucatan Princess All Suites And Spa
Riviera Maya
Mexico
251 reviews
Adults only resort with a modern design
Part of a 3 hotel grouping on the same property and this resort is an adults only. Ali looked after us with a smile and after checking in took us on a cart ride to our room and our vacation began. We had booked a swim-out room (building 2 near the main pool) based on reviews of others - it was nice because it was main floor and easy access to the bathroom, but the pool was unheated and usually took until mid afternoon before it was a decent temp to swim or hang around in. Next time, if we return, we are going to save a pile of money and not opt for this. It was nice that all the restaurants didn't require reservations other than Tao Tepanyaki, but some showed better than others. Tried to get into the Rodeo Grill one night and were told it was a 20 minute wait and to just go get a drink inside at the bar. The barman was too busy washing glasses and chatting with a chica to even acknowledge us, so after 5 minutes we left. Aroma was a nice choice - shows that you don't need tons of food to fill you up and it was nice to have a leisurely sit down meal. La Brushetta left us disappointed with the menu and the fish was second rate to what Aroma served. The Yucatan Buffet was always busy, but getting your breakfast to your table while it was still hot was a challenge. Eggs are cooked in one area (and these guys are not up to the speed that is required when you have a lot of guests), bacon is in another place and toast is across the room, and orange juice and fruit in another direction. Thursday night is lobster night and the half tails drenched in butter were super tasty. We had the tepanyaki twice - the show is the same everywhere in Mexico, but the food was delicious - good job Luis. Lunches were not the best unless you wandered the buffet or went to the beach grill for wings and fries. The burgers were huge, but were precooked steakettes and warmed up on the grill when you ordered one - not my first choice. Rodeo had sandwiches and salads, - if you like a small ciabatta bun with one slice of ham, a half slice of cheese and some wilty lettuce - then you would love this place at noon. As others have said before, the sand is nice, but if you want to go in the ocean, walk down the beach to the sister resorts - hardly any rocks and water as warm as a bathtub, and while you are there, take a stroll though the grounds, have a nice charcoal cooked burger near the pool. Twice they cooked near the main pool and it was a delicious treat of fresh grilled pollo, carne and cerdo hot off the grill. All in all it was a decent resort - nothing over the top - the staff always said Hola when passing by, but you really dont get to know them like we have at smaller venues - its just not as friendly (to us anyways), other than our All Star team member Horacio - this guy was always smiling and made sure to come by and shake our hand, give us both a hug and made sure we were not lacking for anything - good job by the resorts newest rookie :) - Gracias Amigo!
#14 Ocean Riviera Paradise
#14 Ocean Riviera Paradise
Riviera Maya
Mexico
171 reviews
Do not go...you will be very disappointed.
If you like to be spoiled and professional employees are something you are looking for, the Ocean Rivera Paradise is not the hotel that you want to choose. There are long waiting lines in order to get a coffee or something to drink. At the buffet, it's the same thing. There is only one employee to serve you. They should have several but that is not the case. If you want to make a call outside of the hotel, you have to go through the operator. I waited 40 minutes and no one responded. I tried the front desk and guest services but no reply. I spent 65 minutes trying to get though for nothing, I couldn't make the call. It's a good thing that I paid for the "Privilege Service". I can't even imagine the service that someone without privilege service would receive. I wanted to eat in my room, I tried the hotel application to place my order and the application didn't even work. They told me to place my order by telephone; I called and was told that there was no room service. Why pay for a privilege service if it don't exist? Just to have a different bracelet. That's the only reason. If your room is in the privilege section that is far from the lobby and you need help with your luggage because it is raining, do not ask the bellboy to drive you to the lobby because he can only takes the suitcase. WOW...what service! Finally, there is no beach at the hotel, the storms have destroyed them. The pools are also dirty and in very bad condition.
#15 Iberostar Paraiso Beach
#15 Iberostar Paraiso Beach
Riviera Maya
Mexico
518 reviews
Iberostar Paraiso Beach
Overall, very good trip. Property is beautifully maintained, staff were very attentive and provided excellent service, food was good - lots of variety, beach was well maintained - I've heard seaweed can be a problem in this area but that was not the case while we were there. (beach would not be the #1 reason to travel to this area - beaches are nicer in Cuba for example) Property is spread out but golf carts available to move people around. This hotel is one of 5 in an Iberostar complex and they all share a shopping complex area with casino, disco, shopping (of course) and all food & beverage offered here were included (excellent creperie/ice cream shop and taco/burrito/quesadilla shop). Although we didn't have kids with us, it has a new kids building with lots of things inside and out for the kids to take part in. Exchange priviledges with Paraiso del Mar and Lindo properties located on either side of the Paraiso Beach property. The pool is a huge "lazy river" style pool with plenty of seating around it - the pool is one of the highlights of this property. I very much enjoyed it and was especially impressed by the service and friendliness of the staff. We stayed in a standard room on 1st floor - well appointed, no problem with bugs, lots of hot water, beautiful view of gardens in building 33 which was a short walk to both pool and beach. I would return to this property and as an agent, I will sell with confidence.

Click to
see hotel on
Google Maps

Are you a hotel owner?

Copyright © Monarc.ca 2008-2021