First family resort experience
And we had a blast!
The beach is beautiful. We had a few days with a lot of seaweed but on those days, we made use of the many, many pools. The other days were clear for the beach.
The pools are wonderful, including the two kids water slide areas. The main water park area, close to the beach, is really conveniently located next to the main pool with swim up bar and small snack restaurant for lunch and snacks. And another bar. There was no shortage of bars!
The other water park area was located next to the family room section. This one, much smaller, was perfect for our 3 and 6 year old. I would expect that older kids (8 ) may find that one too small; however, the location was great (2 min walk from our room) and the also a bit quieter. Again, this is near another pool with swim up bar.
The family section is about a 5-8 min walk away from the main restaurant and stage areas. There is a shuttle service; however, we generally chose to walk as we didn't know when the next one would show, and the amount of people waiting was more than the seats available. Walking was just fine.
The family room (we had the king with a bunk) were a great size. The patio was lovely to sit on after kiddos fell asleep. The lobby bar was a 2 min walk away and our mini fridge was always well stocked by the hotel. We did have some issues with our safe and had to make multiple calls on different days to have it fixed. The service was always prompt (within 20 mins) but the constant need to cal for service was frustrating after the first few times. All in all, that is a pretty tiny piece of the entire experience and I imagine wasn't the case in most rooms.
Wifi was strong throughout the entire property (and free).
We would 100% book here again. Keep an eye out for the monkeys! And take advantage of the bikes to borrow to head off the resort into the gated community.