#4 of 43 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Puerto Vallarta
The staff are amazing The food was so so cold always the same no a la carts Hard to know what it was need signs beside the food so we know what we are eating Rooms were ok beds and pillows very hard Loved our maid service always cleaned up our room nicely and amazing towel art No shows or night activities at the resort [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
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Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
0 0
Certified
Friendly staff
Previously FRIENDLY VALLARTA for this review
Darlene Pudar, New Westminster, BC
2020-02-17
The hotel staff was very friendly and helpful. The food was satisfactory and many restaurants to choose from. The coffee bar and ice cream bar was very nice to have at our fingertips. Our room was a little disappointing. The shower leaked and so did the walls when it rained. The air conditioning made everything feel damp all the time. If the room was better I would definitely stay here again. More of an old timers resort but plenty of activities to do daily [Details]
Room
Quality - Price
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Beaches
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0 0
Certified
Friendly vallarta
Previously FRIENDLY VALLARTA for this review
Terry Knutson, Edmonton, AB
2019-03-22
This is the 3rd time I stayed at this hotel and I'm very pleased every year I stayed their I requested a room change and 2 days later I had one I highly recommend this hotel [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
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Cleanliness
Food & Restaurants
The strong points
The service the cleanliness the friendliness of the staff
The weak points
Crowding at the pool not enough beach and pool chairs
Buffet food was excellent; bar service very good with lots of variety; staff extremely friendly and helpful; room spotless
The weak points
limited English spoken by staff
0 0
Certified
Great resort
Previously FRIENDLY VALLARTA for this review
Duane Hemingway, Comox, BC
2018-11-15
Fantastic experience. Very friendly and helpful staff. Always someone available to help! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
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Cleanliness
Food & Restaurants
0 0
Certified
Disappointed
Previously FRIENDLY VALLARTA for this review
Harold Lehman, Edmonton, AB
2018-03-12
This is our eight year at the Friendly our home away from home and we were so disappointed with the Spring Breakers. They were spitting in the pools,spilling their drinks in the pools, using fowl language and took over the whole new hot tub all day long. It was noisy and not relaxing at all. Otherwise the food, rooms and service were awesome as usual. Sure hope this does not happen every year in March or will have to stop coming unfortunately. Thank you [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Great Food, Great Service, Very Clean, Excellent Staff
The weak points
Spring Breakers, trying to book Freida and pool party very hard, not enough cooking on the beach like before. Miss the piealla, sea food stir fry, donuts
0 0
Certified
Friendly Vallarta resort
Previously FRIENDLY VALLARTA for this review
Goodwitch, Surrey, BC
2018-03-10
My experience was great! The staff are wonderful, hard-working and very friendly! They make an extra effort to ensure visitors have an enjoyable vacation. The whole resort is kept extremely clean and comfortable. I would and have recommended this resort to everyone I know. There were a few staff members who went above and beyond and I plan on returning as soon as possible! [Details]
Room
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Front desk & Reception
Beaches
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Cleanliness
Food & Restaurants
The strong points
Friendly, courteous people. A safe and comfortable environment with lots of activities to enjoy!
The weak points
Can't think of any weak points at all.
0 0
Great time of relaxation
Previously FRIENDLY VALLARTA for this review
Scot Saul, Prince George , BC
2017-12-11
My wife and I really enjoyed our time. We did as little or as much as we felt like on any given day. The entire staff was friendly and welcoming. We would and have already, recommended this Hotel to friends. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
lots of staff, variety of restaurants, great beach, clean - no time share people!
The weak points
only double bed, bigger bed - at least a queen would have been expected.
Staff, plenty of places to eat without line ups, the pools and jacuzzi were awesome
The weak points
Wi fi in my room very poor
0 0
Certified
Vacation time
Previously FRIENDLY VALLARTA for this review
Fun in the sun, Aldergrove, BC
2017-03-08
Very cute, clean hotel with excellent staff. The only frustrating part was not being able to ever get a chair or lounger near the pool. Signs in one location stated NO SAVING, another sign said first come first served. There are a lot of places to sit, if you get to them by 6:00 in the morning. Good food, and activities for all ages. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Excellent Wi-Fi, staff and very clean.
The weak points
Too much allowing of saved loungers and chairs at the pool. No place to put a towel while swimming or to just sit and read a book.
0 0
Certified
Fun at Friendly
Previously FRIENDLY VALLARTA for this review
Hg, Richmond, BC
2017-02-16
Great staff..food was ok..older hotel but with some good renos including new pool and washrooms Would recommend [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Good staff and location
The weak points
Some rooms are dated and poor wifi in the rooms
0 0
Certified
PV Vacation
Previously FRIENDLY VALLARTA for this review
Thomas Behr, Clarkston, MI
2016-11-28
Friendly - Great Staff. On the last 2 days they started some construction which was disappointing as it took at least 5 palm trees out that created some nice shade at the beach. Not sure what they were doing but I think the money should have been going into the rooms and not the beach. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Staff and service
The weak points
Rooms could use a update
0 0
Certified
Very Friendly...but
Previously FRIENDLY VALLARTA for this review
Russel Moore, Port Coquitlam, BC
2016-03-23
The staff at this resort live up to the name but I'm not sure if that carries it pass a 5 out of 10 rating. The food was marginal. An attempt at American fare with pasta, lots of meat, pizza and limited salad bar. What was missing was MEXICAN FOOD! There was a language barrier to some degree with employees from the front desk to the ones in the eating facilities. The rooms were adequate. Clean but very old and very much showing wear. The plumbing fixtures were from the 60's and water ran everywhere. The tub was held together with duct tape and silicon! I would have a hard time recommending it to anyone as I feel one could get a much better resort for the same or a little bit more cost. Puerto Vallarta is not the cleanest town on the west coast as well and although the weather was very nice I will look elsewhere for my next vacation. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
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Cleanliness
Food & Restaurants
The strong points
The staff
The weak points
food and amenities
0 0
Certified
Great staff
Previously FRIENDLY VALLARTA for this review
Wendy Cosman, Porters Lake, NS
2016-03-19
The staff are ready and willing to help with anything.Hotel is clean and modern but the rooms are older style . [Details]
Room
Quality - Price
Front desk & Reception
Beaches
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Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Staff are amazing
The weak points
Food was always cold except for the fresh grill
0 0
Certified
FANTASTIC RESORT!!!
Previously FRIENDLY VALLARTA for this review
Patricia Oneill, St. Albert, AB
2016-03-14
Second stay at this marvellous resort!Wonderful staff, food, refreshments, and nightly entertainment, especially the Mariachi Band every Monday evening in the newly renovated lobby! Lovely pools, beach, with service on beach, from lounge chair setup to drinks and food! 5 star! Koodos to Pakko and entertainment staff! Our room had an awesome view of ocean and PV! Love, love this resort! Surprise cookouts on the beach (seafood, barbeque meats etc.) and Beach Party Fiesta style one night that was unbelieveable! [Details]
Room
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Cleanliness
Food & Restaurants
The strong points
Staff, food, drinks, entertainment, beach, pools, room was great, squeaky clean,
The weak points
Can't think of one!
0 0
Certified
Great All Inclusive hotel
Previously FRIENDLY VALLARTA for this review
K Duffy/Reid, White Rock, BC
2016-03-09
Was there in Feb 2016 really appreciated the non smoking lobby/bar pools rooms restraunts staff were delightful & helpful especially the event staff & front desk staff enjoyed adult hot tubs & pools was there for 2 weeks enjoyed all events at hotel will definitely go back next year [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Loved the non smoking lobby rooms & restraunts adult pools helpfull staff
The weak points
Very noisy air conditioners in rooms & they don't have ginger ale at bars if u r a whiskey drinker
0 0
Certified
Good staff, good food, good location!
Previously FRIENDLY VALLARTA for this review
Clifford James Sexton, Victoria, Br
2016-03-08
My stay was excellent. Excellent location, excellent staff, excellent food, my room was clean, I ran into lots of Canadaians and very few Americans (bonus!) Easy fast direct flight from Victoria, Good service from Transat rep at the hotel. Danced all night at a beach party. Good times! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
location, staff, food, cleanliness
The weak points
pools were too warm!
0 0
Certified
Take extra Imodium
Previously FRIENDLY VALLARTA for this review
Sandra Taylor, Kelowna, BC
2016-03-04
when I went the furniture was tired and very dirty in the lobby. Now the furniture has been changed but I worry the same lack of cleanliness will continue. The beds are brand new and many room upgrades. Food was good (Seafood bisque) but they washed our dishes out back in a bucket of water at the bar. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
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Staff / Crew
Cleanliness
Food & Restaurants
The strong points
perfect location
The weak points
old property in need of tear down and rebuild
0 0
Pro
Friendly is Super Friendly
Previously FRIENDLY VALLARTA for this review
Kelownasouky, Salmon Arm, BC
2016-02-03
This was our 2nd vacation at this resort and it continues to improve and impress. We traveled with another couple and had an excellent time. We kayaked, played water volleyball, the simple games located on the beach. Our friends did yoga and bracelet classes. Never did we not have something to do. The rooms where perfect for our needs. The new soft mattresses were a pleasure for comfort over last year. The food was amazing. Special requests are promptly made no worries. All smiles from all the staff always and everywhere. This resort is becoming more popular year after year because it has 5 star service at 4 star price. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
The variety of food along with nightly entertainment.
The weak points
No weak points.
0 0
Certified
Great place to stay
Previously FRIENDLY VALLARTA for this review
Marc, Winnipeg, MB
2015-08-02
The hotel is not new, and the rooms could use some small details for repairs, but for me it suited the need to sleep, bath and store my things very well. All of the staff lived up to the name, Friendly. Everyone attended to my needs and requests with great enthusiasm. I was treated very well all of the time. [Details]
Room
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Beaches
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Cleanliness
Business Services
Food & Restaurants
The strong points
The staff were super friendly and talkative, in English and Spanish.
The weak points
slow internet sometimes
0 0
Certified
Another great stay!
Previously FRIENDLY VALLARTA for this review
Smiling granny, Edmonton, Al
2015-03-30
As always we had 2 great weeks at the Friendly Vallarta. The staff are so great and always soooo happy. The food, service, rooms and staff are all great. We have stayed many times and will absolutely be coming back. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
All is good.
The weak points
None that we noticed.
0 0
Certified
Great two weeks!
Previously FRIENDLY VALLARTA for this review
, Winnipwg, MB
2015-03-06
The staff was outstanding. Service excellent, particularly the food staff and recreational staff. Kerrie is wonderful!! Either there should be more NON smoking areas or the no smoking areas need to be enforced. The lobby is a smoke pit in the evening. The March 3 beach band was AMAZING. you're doing it right by having more than one eating establishment open when there are shows on. Other than the smoke problem, everything was great! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
The staff. Good eating options in a variety of locations within the hotel property. Excellent entertainment. Great location. Good for beach walks and public transport.
The weak points
Too many smokers and not enough areas for non-smokers that are not invaded by indifferent smokers.
0 0
Certified
Holiday 2015
Previously FRIENDLY VALLARTA for this review
Jean Lavoie
2015-02-20
This was our third visit to this hotel.we were not disappointed with our accomodations. Food is good in all restaurants, The staff is very friedly and very helpful. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
As name indicates staff is very friendly
The weak points
They need to upgrade the bathroom.
0 0
Certified
Christmas at the Friendly!
Previously FRIENDLY VALLARTA for this review
Earl B., Edmonton, AB
2015-01-02
I love this hotel and have stay here three times before and will be back again. Staff are great, food is good and entertainment over the holidays was very nice. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
The hotel is located in one of the best spots in the hotel zone with decent beaches and a spectacular view of the Bay of Banderas. Staff is friendly, food is good.
The weak points
Bathroom shower leaked while using bath.
0 0
Certified
Boom Boom Vallarta
Previously FRIENDLY VALLARTA for this review
L Frogg, Sherwood Park , AB
2014-11-27
This was our third and Final stay here. No facilities for disco so they now set up amps and speakers on sand and blast away at hotel until 11:45 pm, close to 50% of time we were there. Beds hard as a rock (ask anyone who's been there recently). Hey, if you're 25 - 50, give it a try. Maybe we're too old and want to get a good night's rest! Food's OK, service is friendly and the beach area is vast. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Friendly staff, great beach, food OK
The weak points
Noisy, rock hard beds, bathroom looks reconstructed from cast-asides
0 0
Certified
Better than expected
Previously FRIENDLY VALLARTA for this review
B&E, Brandon, MB
2014-03-31
The "Friendly" was just that!!Great service, older resort but very clean. View was exceptional, dolphins in view every morning and even a whales viewed from our room - no binoculars!! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Nothing in particular
The weak points
Nothing in particular
0 0
Certified
Friendly vallarta
Previously FRIENDLY VALLARTA for this review
Gordon Hamer, Redwater, AB
2014-03-28
Have been to the friendly before and we were treated like family. The staff is excellent and we will continue to return to this resort. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Staff and service was very good to excellent
The weak points
Mattress was hard
0 0
Certified
Friendly Vallarta
Previously FRIENDLY VALLARTA for this review
Tena Sevigny, Prince George , BC
2014-03-04
The name of this resort is very appropriately named! The staff at all levels were friendly way beyond what one expects at a resort. The service and cleanliness was over the top! I will recommend this resort to anyone that is considering a Mexican vacation! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Overall friendliness and cleanliness.
The weak points
No ice machines on any of the floors. Ice was only available at the bars.
0 0
Certified
3 star at best
Previously FRIENDLY VALLARTA for this review
Marian Johnston, Cobble Hill, BC
2014-02-12
We chose this resort based on the positive reviews. I don't agree. It is an old resort that was refurbished at one time but is overdue for another one. The rooms are basic but clean and the beds reasonably comfortable. The service is friendly and helpful and concerns, such as our dysfunctional air conditioner, quickly addressed. The beach is nice, if small. I was not expecting beachside drink service so that was nice to have. The food is average and the selection at the buffett is limited. The "Gourmet" restaurant is gourmet in name only. Did not like the Sunset Grill. The two times there was a BBQ/buffett on the beach was the only time there was a wider selection of good food.The food handling and cleanliness practices by the servers questionable. Tables are wiped down with a damp cloth and the cutlery plunked down on a bare table.The wine is truly awful. They allow smoking in the lobby, hallways, family pool area and rooms. People seem to love this place, we did not and will not return. [Details]
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Quality - Price
Front desk & Reception
Beaches
Location
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Cleanliness
Food & Restaurants
The strong points
The staff are friendly and helpful but I have found that to be the case at any resort I have been to in Mexico. The rooms and common areas are kept clean. Rooms are basic but reasonably large and comfortable.
The weak points
It is an old resort that has been re-furbished but is overdue for another one. Food is average, selection at buffett limited by its size.
0 0
Certified
Would not stay again
Previously FRIENDLY VALLARTA for this review
Sandy T, Chilliwack, BC
2014-02-08
The only thing good that I have to say about this hotel was the staff. They worked very hard and were so friendly. The food was far below what I would expect at a hotel with a 4.5 rating. It didn't seem to change much from one meal to the next. By the end of our stay we were eating in town. We had water bottles in the room when we arrived and when I asked for more to be brought up was told that you have to fill your own at the water cooler. Would have been nice to know before I through away the empties. The room was below par, the toilet backed up, the air conditioner did not work very well, we were moved to a much nicer room after complaining but the air conditioner in that room was loud and the patio door was cracked so you had to be very careful when closing it. The elevators where broken so the service elevator was being used, I asked how long they had been out of service and was told about 1 month or so. It seemed to me that corners were cut everywhere to save the hotel money not quite what I expected for the price that they charge Overall the beach was nice, the staff was friendly but I would not recommend this hotel at all [Details]
Stay at friendly
The food was so so cold always the same no a la carts
Hard to know what it was need signs beside the food so we know what we are eating
Rooms were ok beds and pillows very hard
Loved our maid service always cleaned up our room nicely and amazing towel art
No shows or night activities at the resort [Details]
Friendly staff
Friendly vallarta
Friendly vallarta
Great resort
Disappointed
Friendly Vallarta resort
Great time of relaxation
Friendly vallarta
Vacation time
Fun at Friendly
PV Vacation
Very Friendly...but
would have a hard time recommending it to anyone as I feel one could get a much better resort for the same or a little bit more cost. Puerto Vallarta is not the cleanest town on the west coast as well and although the weather was very nice I will look elsewhere for my next vacation. [Details]
Great staff
FANTASTIC RESORT!!!
Great All Inclusive hotel
Good staff, good food, good location!
Take extra Imodium
Friendly is Super Friendly
We traveled with another couple and had an excellent time. We kayaked, played water volleyball, the simple games located on the beach. Our friends did yoga and bracelet classes. Never did we not have something to do. The rooms where perfect for our needs. The new soft mattresses were a pleasure for comfort over last year. The food was amazing. Special requests are promptly made no worries. All smiles from all the staff always and everywhere.
This resort is becoming more popular year after year because it has 5 star service at 4 star price. [Details]
Great place to stay
Another great stay!
Great two weeks!
Holiday 2015
The staff is very friedly and very helpful. [Details]
Christmas at the Friendly!
Boom Boom Vallarta
Better than expected
View was exceptional, dolphins in view every morning and even a whales viewed from our room - no binoculars!! [Details]
Friendly vallarta
Friendly Vallarta
3 star at best
The service is friendly and helpful and concerns, such as our dysfunctional air conditioner, quickly addressed.
The beach is nice, if small. I was not expecting beachside drink service so that was nice to have.
The food is average and the selection at the buffett is limited. The "Gourmet" restaurant is gourmet in name only. Did not like the Sunset Grill. The two times there was a BBQ/buffett on the beach was the only time there was a wider selection of good food.The food handling and cleanliness practices by the servers questionable. Tables are wiped down with a damp cloth and the cutlery plunked down on a bare table.The wine is truly awful.
They allow smoking in the lobby, hallways, family pool area and rooms.
People seem to love this place, we did not and will not return. [Details]
Would not stay again
Overall the beach was nice, the staff was friendly but I would not recommend this hotel at all [Details]