Puerto Vallarta

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Best hotels in Puerto Vallarta, based on:
#3 Sheraton Buganvilias Resort
#3 Sheraton Buganvilias Resort
Puerto Vallarta
Mexico
82 reviews
Mexico 2020
I would say overall we enjoyed our stay at the Sheraton. The food was very good they had a good variety, if anything they could stand to jazz up the salad selection. The drinks were incredible, in the bar and restaurant area the drinks were served in nice glassware and always garnished with fruit.There was not enough a la cart restaurants. There was never mention that you had to pay for the oriental restaurant and the Starbuck coffee shop. That would have been nice to know. We found the staff to be friendly and helpful. We could have done without the constant bugging about timeshare that got to be tiresome. Our room was ok, we stayed in the clubroom on the 22 floor. The view was amazing, the bed was extremely comfortable it was also very quiet. The down side was we payed an extra $200.00 each to be in the adult only and we got very little for that money. There was turn the bed down service which is no big deal but then they only left one chocolate on the pillow, hello there are two people in the room. The fridge was stocked everyday with water, soft drinks and one beer. We asked about it and they said that was what you got, hello there are two people in the room. Two robes and one pair of slippers. They did offer a private lounge that you could go for breakfast and coffee. We were really disappointed in what we got for the extra $200.00 each. Totally not worth it!! A big thank you to Jonathon that worked in the lounge, he found my husbands wallet returned it nothing was missing. Good to know there are still honest people out there. The grounds of the hotel were kept very nice and alway clean. We love the beach and this was a big disappointment, it was very rocky with very little sand. It was had to walk on so we didn't go for many walks on the beach.

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