Catalonia Costa Mujeres All Suites And Spa

Catalonia Costa Mujeres All Suites And Spa
4.334.334.334.334.33
4.33 based on 9 reviews
#8 of 14 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Playa Mujeres
Rated 5 stars
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Wonderful Property!

, Montréal, QC
2020-11-17
This hotel is remarkable, clean, safe and beautiful. The friendliness of the employees is extraordinary. This hotel is unfortunately not well known enough, and deserves to be known. The site is modern, chic, elegant and extremely clean.
The beach is beautiful white sand and very spacious with palm tree and umbrella. It is possible to take a very long walk. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
I loved everything!
The weak points
I wish the coffee bar was open earlier on mornings
Sanitary measures (Covid-19)
Exceptional! I felt safer there than in my own country/city!

Fabulous Holiday!

, Sherwood Park , AB
2020-03-20
We knew we made a good choice when we were greeted at the front desk upon check in, got a tour of the resort on the way to our room, and was welcomed into an amazing room. Being a newer resort, we experienced the effort involved by all the staff to make our experience and vacation memorable. It was transparent that some of the people were new and learning, but the efforts to make our stay comfortable and fun showed in what they did. The entertainment staff is unbelievable. The shows they put on are first class. The entertainment group would even remember our names when we saw them in passing. If you want to make a 6 year feel special, this was it, so thanks Gina (Gigi), even though she was not directly involved in Kids club directly. Yes, our trip was even more amazing because of the thrill of our 6 year old received from going to Kids Club. The bright smiles of Geraldine, Alejandro, and Alex, who welcomed her, made going to Kids Club fun. Our daughter found friends from the staff that actually wanted to play with her, and was disappointed when they closed. The staff are truly amazing in what they do. The food is amazing, great variety of international dishes never left a disappointment with our choice. Pools and amenities were always clean and tended to that always made you feel welcome. Thanks to Jose that would always remembered our drink preference. I highly recommend this resort to anyone who wants to experience a first class treatment. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The people are amazing. They truly try to make everything perfect for their guests.
The weak points
The front desk staff may need a bit more coaching on answering quests questions and the beach was not groomed at all. There actually seemed to be thorns in the sand.
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