Playa Mujeres

Location very isolated and expensive to take cab into Cancun. Beautiful endless beach. Sea grass raked up daily but still lots around which is an issue in this area. Didn't keep us from the beach or ocean although was very windy and rough during our visit. Very new, clean and modern hotel. Lots of chairs available by the pool and beach and loved the sun shades. Endless food choices but typical buffet food, mostly bland and dry. Loved the fresh donuts and fruits. Good Mojitos by the pool. Other bar cocktails were prepackaged overly sweet mixes.

The hotel was beautiful very clean and yes elegant

I don't know where to start.no one really knows how to speak English, everything is slow & line up. There is real kinky one restaurant for everyone to eat daily and most of the time to space available to sit & it's buffet style. The food is the same every day & always you have to wait for food as majority of their selection is empty & it is a battle to get food. Our Christmas vacation really got ruined with all the hassles from Covid to get there. I have been to many resorts in Mexico but this one is quite something, there is not enough food & selection/choices.staff treat you rude when you ask for food, most of the time we are hungry & I have to by snack from there shop which they charge $12 us for a bag of chips. When you book their low quality restaurant it's another battle to get it & they are extremely slow & by the time food arrives it's cold!!!! My son & nephews got sick for two days from quality of foods. We have 3 rooms & all of us can't wait to get back home, most likely we need another vacation from this! Please consider when you are booking this hotel.

Our stay at the resort was fantastic! It is very clean and modern. The staff were all very accommodating. They answered all our questions and helped with any concerns we may have had. The food was delicious. The difficulty was which restaurant to choose each night. Our room was beautiful and always clean. The wait staff went out of their way to please and keep us satisfied. Everyone was friendly and made sure we had everything that we needed. I would certainly recommend the hotel. It was a very pleasant and satisfying experience.

Hotel was clean and new. Excellent Except butler services should be eliminated (they did nothing and didn't see him for 4 days..other couples on two different floors had similar experiences with their butler

It's tough or not fair to review a place that you visited during this Covid-19 pandemic. We spent a lot of time reading news and messages from family and friends. But if focusing on the resort and staff here is what I thought.

This is our 3rd year in a row. The hotel never disappoints. The Service cannot be matched and the new coffee bar is great. We never had to fight for any chairs at the beach. The service at Lupita, the beach and Isla grill was extremely impressive

2nd time staying at S.P.M. and enjoyed it as much as our first time. Resort is a good size and also allows for use at the Dreams resort next door. Food is excellent, never disappointed. Staff are fantastic at the restaurants and poolside. Always helpful.