Playa Mujeres

This resort is so luxurious. I cannot say enough good things about it. The staff and service are the best thing about the resort. Your every need is taken care of. It's truly the best resort!

We had a wonderful trip! First off, Mexico and specifically the Cancun/Mayan Riviera have been off our radar for the past 5-6 years as we have preferred the southern Caribbean (Antigua, St Lucia, etc), but this trip and specifically this resort will bring us back. The entire experience was excellent from start to finish. The staff are extremely helpful and provide attentive service with a smile. The resort is very modern, extremely clean and the staff are continuously cleaning and maintaining the property - in every aspect. We have traveled extensively and I have never seen a resort power washing and scrubbing the pool/ lounge chairs. We will be going back FOR SURE and have been telling all of our friends and family to consider this resort when looking for a great vacation spot.

Our stay at the resort was fantastic! It is very clean and modern. The staff were all very accommodating. They answered all our questions and helped with any concerns we may have had. The food was delicious. The difficulty was which restaurant to choose each night. Our room was beautiful and always clean. The wait staff went out of their way to please and keep us satisfied. Everyone was friendly and made sure we had everything that we needed. I would certainly recommend the hotel. It was a very pleasant and satisfying experience.

The hotel was pumping out wedding parties and sales for upgrades and memberships like that was their main focus. There were atleast 8-10 weddings during our week stay. Screaming:singing partying till 3 and 4am made for restless sleeps and tired kids. The entertainment staff were wonderful and probably the best part of the stay. The set up of the hotel didn't allow for the wedding functions to not completely interrupt or intrude on all the other vacationers

It's tough or not fair to review a place that you visited during this Covid-19 pandemic. We spent a lot of time reading news and messages from family and friends. But if focusing on the resort and staff here is what I thought.

This is our 3rd year in a row. The hotel never disappoints. The Service cannot be matched and the new coffee bar is great. We never had to fight for any chairs at the beach. The service at Lupita, the beach and Isla grill was extremely impressive