Horrible food & experience
I don't know where to start.no one really knows how to speak English, everything is slow & line up.
There is real kinky one restaurant for everyone to eat daily and most of the time to space available to sit & it's buffet style. The food is the same every day & always you have to wait for food as majority of their selection is empty & it is a battle to get food. Our Christmas vacation really got ruined with all the hassles from Covid to get there. I have been to many resorts in Mexico but this one is quite something, there is not enough food & selection/choices.staff treat you rude when you ask for food, most of the time we are hungry & I have to by snack from there shop which they charge $12 us for a bag of chips. When you book their low quality restaurant it's another battle to get it & they are extremely slow & by the time food arrives it's cold!!!! My son & nephews got sick for two days from quality of foods.
We have 3 rooms & all of us can't wait to get back home, most likely we need another vacation from this!
Please consider when you are booking this hotel.