Mazatlan

Overall great resort. We stayed in the new section and it was beautiful. It's a little bit of a walk depending where your room is but it wasn't too bad. The food was just OK depending on your tastebuds. Almost impossible to get a reservation for the a la cartes. We were able to do the Mexican but not the Asian. Mexican was really good. The snack bar is decent, cause who doesn't love munching on French fries all day! The kids waterslides are awesome, my 3 year old loved them. The bigger waterslides are great too but you cannot have any bracelets you can't remove and no piercings, so some of us were not able to utilize those which kinda sucked. The sand and beach are beautiful, sand is buttery soft. The mini fridge in the room does not seem to get restocked so you just have to phone front desk if you need more water. Internet access is great pretty much throughout the whole resort. The pools are nice and clean. Overall cleanliness is good. Great family friendly resort, lots to do.

We loved everything about the resort, first class all around. The rooms are a bit dated but that's the only knock against this resort. One suggestion: you have such a beautiful long beach that goes for miles! Please start a service where you could rent bicycles on the beach so that your quests can go for long rides along your beautiful coastline.

First impression is what a great hotel, beaches are beautiful can walk right out from the buffet area to a spot on the beach. The food is not very good, cold, not sure what a lot of it is as everything is in Spanish. Hotel has a great lay out, pools were great, great play area for smaller kids. The hotel is boring for entertainment, there is none. The evenings are incredibly boring if you stay at the resort as there is nothing to do, the nights are chilly. If you leave the resort there is lots of local pubs and shopping to do. I would not return to this hotel.

Food is the best! Large property with El Cid Moro joint access Large rooms with working AC, ceiling fans, balcony and very hot water Resort is on the beach Very large pool Large dining area for buffet Food is decent at buffet, good snack bar near the beach

We spent a week at this hotel and had a great time. The hotel was extremely good value for the price we paid. Our stay at the hotel was all-inclusive however you can stay without opting for the all-inclusive package. Although I have noted some weak points, they were relatively minor to us and did not negatively impact our stay. The strong points definitely outweighed the weak points. The hotel is quite new (built in 2016 I believe) and is very well looked after. The rooms are spacious and have a great bathroom with large shower. There was always plenty of hot water. There is also a small kitchenette with full size fridge, microwave, and sink which was very handy. The hotel is located on the beachfront however the main road into town is just outside the front door and provides easy access into town by walking, by bus or car. There are lots of restaurants and stores nearby. The hotel pool is quite small as is the seating area around it so can get a little crowded, As there are 2 other hotels on the same site and 1 a short walk away that are all managed by the same company, there are however other pools to choose from. The beach outside the hotel was quite wide and flat and you could walk for miles. No problems with seaweed or rocks. The ocean was generally calm early in the day and would get rougher later in the day as the wind got stronger. The water was very shallow and only got gradually deeper so you could walk out quite a way into the water. Our all-inclusive package included a la carte dinners at restaurants in our hotel and the other related hotels. The food in each of them was very good. We also ate at the buffet restaurant and although fairly small, there was still a great selection of food and you would never go hungry. For breakfast we had the choice of a few buffet restaurants and opted for omelettes most days, always a good choice. For lunch the restaurant in our hotel was great and we loved the shrimp quesadillas. We would definitely recommend this hotel and area.

Very clean hotel. Staff were very helpful with anything asked of them.Poolside lunches were very tasty and well cooked. We only had 1 supper and it was cold with poorly timed service.The shower leaked like a sieve.Needs new door seal. Apart from the supper I would recommend this hotel.But there are lots of other places to eat.

It was a great place to stay considering the construction going on . The restrents were good but there was no entertainment. Overall it was ok.