Mazatlan

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Best hotels in Mazatlan, based on:
#1 Riu Emerald Bay
#1 Riu Emerald Bay
Mazatlan
Mexico
669 reviews
Traveling with a 2 year old
While not my favorite style of resort (high-rise hotel vs villa-style), there are many pros to this particular location. PROS • Close to Mazatlan airport (was about a 45-minute drive door to door). • Everything on the resort was close together – no need to go very far (good if you have little kids or need to go back to your room often) • Many pools to chose from (both kid friendly and adult only) • Pools were very warm, accessible and spacious • 2 water parks (adult and kids) for something different to do • Small park with swings and slides for kids • Kids Club looked to be very well organized and kids were having fun (we didn't actually use the service, but observed a few times) • Friendly service in the main buffet (got us milk for the baby, fresh fruit for our travels back, etc.) • Good food selection, including an entire section of authentic Mexican options every meal • High chairs at buffets • Nice beach • Could always find seats on the beach (but not always in the shade CONS • Everything on the resort was close together – can't really “get away” and meander/wander/explore (not a lot of variety in vibe) • Main pool was very busy and challenging to find a seat, unless you reserved early in the morning • Water park water was freezing • Only 2 a-la-carte options (therefore difficult to get a reservation) • Night entertainment started quite late, so young families couldn't enjoy anything • Not nearly enough latin music playing (other than Mariachi buskers on the beach) • Public beach with lots of vendors selling their products/services (but they weren't THAT pushy in my opinion) • Could not swim in the ocean. It was way too cold and wavy. They never took the red flag down to say it was safe. • No ‘do not disturb' signs for your room to not have it cleaned • Maids were SO LOUD – screaming down the hall at each other, dragging heavy furniture across the tiled floors (this was a concern at nap time) • (because of the hotel style building) it was quite loud in general with people coming ad going late (again, a concern because we had a baby) OTHER/Cannot Report On • Indoor kid play-place closed (due to Covid) • Didn't eat at any a-la-carte restaurants • Didn't see any night entertainment • Upon arrival we did try to upgrade to a room with a separate bedroom from living space. No luck. We ended up putting our daughter to sleep in the provided crib in the large washroom. It worked ok.
#7 Pacific Palace Beach Tower
#7 Pacific Palace Beach Tower
Mazatlan
Mexico
1 review
Great Hotel and Location
We spent a week at this hotel and had a great time. The hotel was extremely good value for the price we paid. Our stay at the hotel was all-inclusive however you can stay without opting for the all-inclusive package. Although I have noted some weak points, they were relatively minor to us and did not negatively impact our stay. The strong points definitely outweighed the weak points. The hotel is quite new (built in 2016 I believe) and is very well looked after. The rooms are spacious and have a great bathroom with large shower. There was always plenty of hot water. There is also a small kitchenette with full size fridge, microwave, and sink which was very handy. The hotel is located on the beachfront however the main road into town is just outside the front door and provides easy access into town by walking, by bus or car. There are lots of restaurants and stores nearby. The hotel pool is quite small as is the seating area around it so can get a little crowded, As there are 2 other hotels on the same site and 1 a short walk away that are all managed by the same company, there are however other pools to choose from. The beach outside the hotel was quite wide and flat and you could walk for miles. No problems with seaweed or rocks. The ocean was generally calm early in the day and would get rougher later in the day as the wind got stronger. The water was very shallow and only got gradually deeper so you could walk out quite a way into the water. Our all-inclusive package included a la carte dinners at restaurants in our hotel and the other related hotels. The food in each of them was very good. We also ate at the buffet restaurant and although fairly small, there was still a great selection of food and you would never go hungry. For breakfast we had the choice of a few buffet restaurants and opted for omelettes most days, always a good choice. For lunch the restaurant in our hotel was great and we loved the shrimp quesadillas. We would definitely recommend this hotel and area.

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