Los Cabos

The hotel was beautiful and we had a ocean view in the King super saver room. Staff were very friendly all around and you were able to make a connection with them. Which made you feel even more at home and relaxed. Most of the restaurants were wonderful. The steak house was amazing and the only one we weren't a really large fan of was the Italian. However, we enjoyed it so much that we are hoping to take our children back there. As, we enjoyed that we could go to the other two resorts through the Riu. This was our first all inclusive and we enjoyed it.

Beautifully maintained resort. Food options were plentiful and of very good quality. Staff was well trained to accommodate food allergies. Nice place to spend a week.

I had a good 7 days at the resort. I was able to take the local bus successfully to San Jose and Cabo San Lucas. I also visited the Flora Farms - a real treat that features and focuses on farm to table. The front desk staff- Memo was very helpful in my minor crisis and found the right phone number !

We loved this resort! We were a family of 5. A couple of us said “this is the best resort we have ever been to”. It was lovely, clean & staff were also lovely and very friendly! Pools were awesome! Food was fantastic! We were able to watch whales from the pools! No beach there. But we were fine with that.

Older but very clean & well maintained resort. Staff was very friendly & accommodating. Mostly adult patrons which was nice if you prefer quieter times. Was a fair walk to the beach.

Although the resort is nice with friendly staff, the location is not the best. About 2-3 miles from the town San Jose del Cabo the resort does not have anything in the way of a shuttle to/from town. Taxis will cost you about $15USD each way. Also the beach is walkable but not swimmable due to a steep drop off and strong undertows. A sign at the pool indicating that guests shouldn't reserve loungers is totally ignored and the best spots are generally gone by 6am. Worse still is that some guests reserved spots and then never used them all day! Also if you're looking for a buffet dinner you won't find one because only the restaurants serve dinner.

Thank you for an amazing time. The weather was not very nice, but the staff made our stay very nice. There were so many team members that were amazing, but I remember Eduardo from the pool to be so much fun! He made sure we always had drinks, and we really enjoyed when he had time to spend with our group at the pool. Great energy!

We stayed here 11/25/2019-12/02/2019 When we arrived the front desk was friendly and efficient. Then we were immediately bombarded by the sales team to come to view their new time share, which was annoying, he would not let us leave for over 30 min and we just wanted to settle into our room. We were all inclusive so the small things like the mini bar was to be stocked, when we got to our room it had a bag full of water in the fridge, we called the font desk 5 times before they finally sent someone over to fill it, every single day we called down and asked them to re-stock the mini bar and it was never stocked again after the first day, we called down numerous times, we went to the front desk etc... it was annoying because we paid to have it included and they could care less. The sushi bar is now a taco bar, we went to sit at the bar one night for dinner and drinks and were greeted by the rudest waitress, she could care less that we were there, I asked to order food and she said it would take 1.5 hours for a pizza, ok fine. So we sat at the bar and waited forever for drinks and food, while watching table after table get their food even people who got there after us, over 3 hours later it finally came. Once she found out we were all inclusive she could care less about serving us. We did not go back to the taco bar the rest of the trip because of her. The service at the pool bars was great. De Cortez was our favorite, the service was impeccable and fast. On our third trip back we were not even seated yet and our regular drinks were waiting for us when we sat down, the food was great and the service was even better. After the big rain we did need to move rooms because it was raining through our walls which was not their fault, the amount of rain was insane but they were very unorganized in getting us a new room, and getting the luggage there. We asked a few times where we should go and what we should see while we were there and nobody seemed to want to help us out. It really seems that once they found out we were all inclusive that they really didn't care about us.

This hotel is all about service and pampering. The spa was amazing. The extras in the room such as aromatherapy were welcome surprises. The food was excellent. I ate in most restaurants and was not disappointed. It was a great property to unwind!

5TH TIME AT THIS RESORT...WE WERE HOPING TO GET A DIFFERENT HOTEL (ADULT ONLY!!) BUT WE HAD AN ENJOYABLE VACATION NEVERTHELESS. I DID HAVE AN INCIDENT WHERE I WAS ILL ONE DAY AND HEARD THAT THERE WERE MANY OTHER ILL PEOPLE ALSO IN THE RESORT. SOON AFTER WE NOTICED HAND SANITIZER PLACED EVERYWHERE.