Los Cabos

Much quieter than the Santa Fe. Nice secure place to stroll between the 3 resorts , close enough to swimming beach

We definitely are left with mixed feelings about our stay. It did not feel like a 5-star hotel. They should update their main picture as we did not see that pool area anywhere. With Covid-19 areas of the resort were closed and many shows canceled.

This was a great getaway after 22months of Covid. The check in was quick, the hotel is gorgeous and staff work diligently to keep it extremely clean. All staff wore their masks at all times. The pools are beautiful. If you are going in January it is quite chilly if you aren`t in the sun. The adult pool is heated so that was nice. The rooms are clean and well maintained. The food was ok however you are a 5-10min uber ride from fantastic restaurants with delicious food. There is a beautiful view and easy access to the beach from the hotel grounds however once we arrived we were informed that the ocean was rough and more suited for surfing. The wifi was spotty at best in the hotel room and no access in certain areas of the hotel. Perfect resort for families!

Oh riu, I really wish you'd stop lying to your customers. This is NOT a 5 star resort; the beds are cheap and will make you sore, the pillows are ridiculously small and very very thin, the food is mediocre at best. Did we have a great time? Yes! Will we return to any of your resorts ever again, probably not. I REPEAT THIS IS NOT A 5 STAR RESORT! DON'T BE FOOLED LIKE WE WERE!

Older but very clean & well maintained resort. Staff was very friendly & accommodating. Mostly adult patrons which was nice if you prefer quieter times. Was a fair walk to the beach.

Aside from some access key issues to the room, the stay was fine. The maintenance supervisor may have limited resources. We found the maintenance not aesthetically pleasing. As most of the guests are Canadian or American we find these standards below par. I really did not appreciate the sink stopper being seized and the lack of facecloths and hand towels, though the towels were very clean as was the bedding. We had to call the desk on a few occasions to get the room made up though we were out of the room by 830 am. The food in the buffet should be kept hotter. The staff try very hard to produce appealing dishes. The al carte dinner was great and Valentines day theme was very special and thank you for the thought that went into that. The rose was a special touch. A special thank you to Gloria and Alias, and Thomas in the Luna area and Miguel and Jose in the buffet area for breakfast and lunch. The omelet chef had a great sense of humour and he could multitask many omelettes at once. Your young man was great at helping an elderly lady, who was terrified of the water. He stayed with her and she did join the jazzersize class in the middle of the pool. Great job!

I enjoyed every moment I stayed here. The staff was friendly, attentive, oriented toward their guests. My room was clean and was cleaned every day. The grounds are well cared for, located in a beautiful spot about midway in either direction on the beach. The hotel is older but in my opinion had a lot more character than the newer ones in this area. I will certainly return here.

This hotel is all about service and pampering. The spa was amazing. The extras in the room such as aromatherapy were welcome surprises. The food was excellent. I ate in most restaurants and was not disappointed. It was a great property to unwind!

We attended on a family trip (11 of us) and it was a fantastic time. The resort is fantastic and in a great location. Steps to shopping and 10 min walk to Merano beach and downtown Cabo. The food choices are incredible and equally delicious. Lastly the staff is second to none, very accomodating and friendly. Our little 2 year old was treated like a little princess and loved the staff (and pancakes). Love this place. Thanks for the great week.

My wife and I spent one week here for our honeymoon and it was fantastic! While we had some issues with our room the second night, the management were incredibly helpful and willing to move us that night. The VIP pool is definitely worth the money if you upgrade to a junior suite (with a jacuzzi tub) and be sure to request an ocean view for a lovely sunset view from your balcony. The food quality was high and the nightly entertainment coupled with local vendors just steps from your door was a nice touch. Despite being located right next to the marina, your room is very good at blocking out noise and has impressive A/C. Being located on the Pacific Ocean has its perks since there are no peddlers and incredibly crowded beaches. Instead, you get hammocks, cabanas, and a great place to have a sunset dinner on the beach (that's extra and was 4000 pesos at the time). On that note, you can schedule a free session with the on-site photographer and decide later if you wish to purchase photos. In the lobby you will find very friendly and helpful staff willing to show you around, help you book activities, and answer any questions. The spa, built into the cliffside, also provided the best massage my wife and I have ever had. The marina is directly next to the resort and downtown Cabo is a short walk away. If you choose to book activities through Cabo Adventures, the main office is 5 minutes away on foot from the resort. This resort is a great option if you want to explore Cabo San Lucas on foot and enjoy an all-inclusive resort. No expensive cab fares! Shout out to the entertainment team who did an amazing job throwing parties on the beach and keeping everyone in a great mood! Can't forget about Ishmael at the VIP pool bar who made the best drinks and recommended the best food to eat poolside!