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#1 Secrets Huatulco Resort And Spa
#1 Secrets Huatulco Resort And Spa
124 reviews
A Bit Disappointing
I would not classify this resort a 4 Diamond, more like 4 Star. I understand there are not many resorts in Huatulco, so this is probably the best. I have stayed in many resorts so I have a sufficient amount of points to compare to. The rooms are all ocean views which is nice. However the rooms are dated, there is no decor throughout the whole resort. The beds are extremely uncomfortable. The pools are fantastic, however, there are never any pool towels. If you were not up by 7:00 am to run down to save lounge chairs, you did not get one. There needs to be a better system. There were lounge chairs with towels on them, but were not used for half the day. We upgraded to the Preferred Club and don't feel it was worth the extra money. We did not even have bath towels in our room the first day. Didn't realize until we had a shower. Had to call 3 times to get towels. We were supposed to have pool towels and fruit platter with wine upon arrival in our room. It took my travel agent to call the 3rd day to get wine and 5 strawberries. Do not upgrade to Preferred. Not worth it in this resort. The toilet has no privacy. You have a glass wall and door with a bit of frosting to cover where you sit. Happen to be going to the washroom when room service came to the door and could not open the door because he would have seen me going to the bathroom. The private beaches are fantastic. The staff are very nice and the resort is clean. The food was good, but restaurants are very warm at night. Men had to wear pants (dress shorts were not allowed) if you wanted to sit in the restaurants, but the AC was not enough to stay cool. Definately not worth $1000/day it cost us.

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