Sunset Royal Beach Resort

Sunset Royal Beach Resort
1.501.501.501.501.50
The average rating for this hotel is not available at this time. No recent reviews have been submitted.

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Avoid at all costs

, Edmonton, AB
2013-01-21
The hotel was terrible, sure its clean, all inclusive. The food is terrible, front desk refused to move me to a quiet room when the loud band in the restaurant where my room was ended up being too loud. Found them to be liars as when I took it to the hotel manager they apparently did have another room, what a big shock. Oh and what they dont they tell is that they wont give you your room key till you agree to a meeting with a time share sales rep to waste a day of your vacation. Getting things fixed like a broken fridge, except 3 attempts cause they will bring a another broken one to replace the one that's already broke. avoid this hotel its over priced for what they are offering and not providing. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
bartender in lobby bar was great, that's about the only plus for this hotel. Id request a refund but they don't even respond when your at the hotel
The weak points
Terrible food no matter the restaurant, activities were lame or not even happening when scheduled
Certified

Not as expected

, Lacombe, AB
2012-03-11
asked for queen beds or king as in on line booking got a double instead asked for four days for hairdryer as was said in online booking were told ok everyday never ever got one tired of asking after four days floors were never washed in room or swept feet were black ten minutes after shower [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Business Services
  • Food & Restaurants
The strong points
food was pretty good
The weak points
not told timeshare resort, two different rules,floors in room never swept or washed, feet were black ten minutes out of shower,elevator closed during day for maintenance
Certified

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