The Pyramid At Grand Oasis

The Pyramid At Grand Oasis
4.134.134.134.134.13
4.13 based on 15 reviews
#29 of 64 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Cancun
Rated 4.5 stars
Traveller pictures (16)

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The pyramid

, Winnipeg, MB
2020-02-23
The stay was a good week away from normal life. Hotel and resort is massive with so many restaurants to choose from. Beach and pool were both good times minus all the kids running around. Our black bracelets cost extra to get to get us into the better places, but it seemed like anyone could get in there as well. Buildings and grounds were always clean [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Beach and hotel are very nice. When seated, service is awesome. Staff is very friendly. Hotel is clean.
The weak points
Line ups everywhere, for everything. Hotel seems to operate at maximum capacity and that creates waits at every corner (for food, drinks, and even getting in and out of the pool).
Certified

Unbelievable

, Dartmouth, NS
2020-02-11
I've never been down south and I was in awe as soon as we walked on the resort. The whole thing was amazing and felt like a dream :) the resort was beautiful, fun, and entertaining! All of the staff were so kind with genuine smiles, that made you feel at home ❤️ I hope I can get back there someday because I absolutely loved Cancun and this resort. Tropical paradise ☀️ [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
I would quickly make my bed but the housekeeper would be by and make it perfect everyday. It was nice to sleep in at the end of a long day. Diana gave me the best massage I've ever had in the spa. I almost fell asleep. The resort had so much to do!
The weak points
I wish you could buy drinks and stay out later than 1am but it's probably for the best haha
Certified

Very nice

, Regina, SK
2018-03-05
We really enjoyed our stay at the Pyramid. Their slogan luxury at the Pyramid oasis was upheld and fully demonstrated for us to enjoy..They were organized our arrival, stay and departure were smooth [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Clean, service was great, management and staff were approachable and friendly. Any issue was dealt with promptly..The quality and diversity of places to eat and entertainment was great.
The weak points
The week we were there the ocean was rough and a lot of seaweed was floating and on the beach.
Certified

Was great

, Williamsburg, ON
2016-01-31
Was a great week with lots of entertainment at nights all over the resort. I thinknow that it could be much better yet. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Stay in the Pyramid heard the other buildings here are in bad condition.
The weak points
They need to work on their front desk skills. Heard a lot of negative from people about checking in and out.
Certified

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