Mexico

Location very isolated and expensive to take cab into Cancun. Beautiful endless beach. Sea grass raked up daily but still lots around which is an issue in this area. Didn't keep us from the beach or ocean although was very windy and rough during our visit. Very new, clean and modern hotel. Lots of chairs available by the pool and beach and loved the sun shades. Endless food choices but typical buffet food, mostly bland and dry. Loved the fresh donuts and fruits. Good Mojitos by the pool. Other bar cocktails were prepackaged overly sweet mixes.

Just returned from 2 amazing weeks at the Azul Ixtapa Grand Resort. The whole resort is beautiful. Rooms are very spacious with a jacuzzi tub in each. And the views are incredible, full ocean view from EVERY room. There is a pool for everyone, affinity with the most amazing view, activity for those who need to keep moving, and an adults only for quiet. The beach is small but the work hard to keep it maintained and added a floating dock. The spa is very professional. With each service you have an hours use of the therapy pool - sauna - steam room. So many options for free activities with your stay. I kayaked to Ixtapa island 3 times, highly recommend this. It's a short walk to Playa Linda with a huge beach and calm ocean, shopping, and restaurants, crocodiles. Oh and the golden sand at playa Linda and the Ixtapa Azul is so pretty. A very cheap bus ride or reasonable cab ride to Ixtapa and Zihuatanejo if you want to leave the resort but there is enough to do right there too. Food - there are 4 Alacarte restaurants and they are all amazing, great food and service. 1 buffet with pretty good food but it was often cold and it is very loud like a cafeteria,and the chairs are plastic and uncomfortable, sitting in the outside part is better. The buffet would be my only criticism of this resort. The snack bar had good burgers and fresh fish! Drinks are plentiful and a great variety! I was fond of the dirty monkeys and mojitos. But the green boar was also good.

This place is amazing! Chose the top floor of the golden buildings and was so impressed. Spacious and clean room. Not musty and really comfortable bed! Grounds are so beautiful and tropical. Three choices in pools - fun pool, quiet pool and beautiful ocean. Spent all our days at the ocean and the sand is lovely, water is clear and swimming area is amazing. Food was so good and martinis were exceptional. Very good value for price! If you want a fantastic vacation spot, this is the place. The staff were top notch as well. We will be back. Note: We met many return travellers and I now know why people keep going back.

This was our 3rd visit to this resort and we enjoyed every minute of our stay. As always, the food (at the buffet) was both plentiful and varied. We also had excellent meals at the Mexican restaurant. The hotel staff is extremely friendly and accommodating, whether at the front desk, the restaurants/lounges, or the pool. The beach is also relatively private and very safe, even for solo female walkers. Without doubt, we will return to this resort.

Très belle hotel! La nourriture y est excellente!! Le buffet est succulent. Service nec plus ultra de la part de Demetrio et Neyfi. Les restaurants à la carte sont impressionnant, le Alux est tout simplement sublime!! c'est un endroit très relaxe, pas de grosse animation et musique casse-oreille. Les piscines sont des oasis de paix Juste en face du terrain de golf qui est magnifique! très belle végétation c'est un must pour les gens qui veulent relaxer Tout est propre et très bien

This is our third trip to Excellence Riviera Cancun and it was our best stay yet! I wish I was still there. We have stayed in a few different room types...I don't think there is a bad room at this resort. This resort has the perfect balance of excellent service, food and location (25 minutes from the airport). We have stayed at many all inclusive resorts including Sandals but we keep coming back to this one. I cannot stress the excellent service enough. Many days while lazing by the pool, staff would bring hot pizza or fresh cut fruit and you weren't at a pool long before someone was there to offer you a drink. Housekeeping was spot on as usual even catering to us leaving extra water once realizing how much water we drink. I always put a water on my night stand and after the first night the turn down service noticed this and would put a cold bottle of water on my night stand and a glass. It's the small details like this that make this resort so special. I should mention the Excellence Club pool is heated and there is a non-club pool that is heated as well. Although the weather was so hot during our stay that we swam the non-heated pools more. Overall, we swam and enjoyed all pools. We also swam the ocean and it was warm...there was only one day the seaweed came up on shore and staff worked tirelessly to clean it up. Thank you to all the Staff at Excellence Riviera Cancun...you are what make this resort so special!!! We can't wait to return back to our second home!

We had a wonderful trip! First off, Mexico and specifically the Cancun/Mayan Riviera have been off our radar for the past 5-6 years as we have preferred the southern Caribbean (Antigua, St Lucia, etc), but this trip and specifically this resort will bring us back. The entire experience was excellent from start to finish. The staff are extremely helpful and provide attentive service with a smile. The resort is very modern, extremely clean and the staff are continuously cleaning and maintaining the property - in every aspect. We have traveled extensively and I have never seen a resort power washing and scrubbing the pool/ lounge chairs. We will be going back FOR SURE and have been telling all of our friends and family to consider this resort when looking for a great vacation spot.

Hotel was clean and new. Excellent Except butler services should be eliminated (they did nothing and didn't see him for 4 days..other couples on two different floors had similar experiences with their butler

I have been to many countries and many hotels in my life, and Catalonia Royal Tulum has been the best exérience by far. Arturo at the front desk was extremely kind and helpful, he also speaks fluent French which was great for my wife. Every corner of every place was so clean it was unreal, we also appreciated how careful they were with the COVID measures, all the employees wearing masks and cleaning all the time. The entertainment team was really funny and vivid, Ana, Rosa, and Lily thank you for your energy and kindness. You have to try the steak restaurant, go there and try their Arrachera steak, it's delicious. Also the buffet La Palapa is great and full of tasteful choices, I hope you will be served by Quetzabel because she makes you feel special, like Rosario, Carlos, and Osiel, the servers. They also keep the beach clean of sargasso and the beach is beautiful. If you go to the Spa, ask for Nubia, the best massagist ever based on my wife (whose mother is a massotherapist). Honestly, we are already looking forward to go back, they make you feel at home. Thank you to all the team who makes Catalonia Royal Tulum works so well. Carlos Catari. From QC, Canada.

Riu Palace Riviera Maya is a gem! Modern and up to date with excellent facilities to accommodate all walks-of-life. Not too big nor too small with a great location. We spent our days on the nice, deep beach with lots of loungers available and palm trees for shade. Seaweed has been a problem all summer but it wasn't as bad as expected and the hotel tried their best at raking and removing the build up. By our second week, it had nearly disappeared. The food was very good. From the buffet to the snack bars to the 5 or 6 restaurants, everyone should be able to find something to please their taste buds, 24 hours a day. No disco or club in the evenings kept the resort low key but the fantastic Animacion group provided plenty of activities to join in on throughout the day around the pool or on the beach. Fun nighttime shows and entertainment in the evenings ranged from song/dance, circus nights, karaoke, trivia and even local singers, pianists, and other musicians. Even though we stayed two weeks, they did not just exactly duplicate every night's show! The rooms were large enough and comfortable enough and situated so that even Hurricane Grace didn't ‘dampen' our holiday! All in all, we would return and also recommend the Riu Palace Riviera Maya.