Mexico

Location very isolated and expensive to take cab into Cancun. Beautiful endless beach. Sea grass raked up daily but still lots around which is an issue in this area. Didn't keep us from the beach or ocean although was very windy and rough during our visit. Very new, clean and modern hotel. Lots of chairs available by the pool and beach and loved the sun shades. Endless food choices but typical buffet food, mostly bland and dry. Loved the fresh donuts and fruits. Good Mojitos by the pool. Other bar cocktails were prepackaged overly sweet mixes.

Just returned from 2 amazing weeks at the Azul Ixtapa Grand Resort. The whole resort is beautiful. Rooms are very spacious with a jacuzzi tub in each. And the views are incredible, full ocean view from EVERY room. There is a pool for everyone, affinity with the most amazing view, activity for those who need to keep moving, and an adults only for quiet. The beach is small but the work hard to keep it maintained and added a floating dock. The spa is very professional. With each service you have an hours use of the therapy pool - sauna - steam room. So many options for free activities with your stay. I kayaked to Ixtapa island 3 times, highly recommend this. It's a short walk to Playa Linda with a huge beach and calm ocean, shopping, and restaurants, crocodiles. Oh and the golden sand at playa Linda and the Ixtapa Azul is so pretty. A very cheap bus ride or reasonable cab ride to Ixtapa and Zihuatanejo if you want to leave the resort but there is enough to do right there too. Food - there are 4 Alacarte restaurants and they are all amazing, great food and service. 1 buffet with pretty good food but it was often cold and it is very loud like a cafeteria,and the chairs are plastic and uncomfortable, sitting in the outside part is better. The buffet would be my only criticism of this resort. The snack bar had good burgers and fresh fish! Drinks are plentiful and a great variety! I was fond of the dirty monkeys and mojitos. But the green boar was also good.

This place is amazing! Chose the top floor of the golden buildings and was so impressed. Spacious and clean room. Not musty and really comfortable bed! Grounds are so beautiful and tropical. Three choices in pools - fun pool, quiet pool and beautiful ocean. Spent all our days at the ocean and the sand is lovely, water is clear and swimming area is amazing. Food was so good and martinis were exceptional. Very good value for price! If you want a fantastic vacation spot, this is the place. The staff were top notch as well. We will be back. Note: We met many return travellers and I now know why people keep going back.

This was our 3rd visit to this resort and we enjoyed every minute of our stay. As always, the food (at the buffet) was both plentiful and varied. We also had excellent meals at the Mexican restaurant. The hotel staff is extremely friendly and accommodating, whether at the front desk, the restaurants/lounges, or the pool. The beach is also relatively private and very safe, even for solo female walkers. Without doubt, we will return to this resort.

Was an absolute dream, fantasy vacation.

This is our third trip to Excellence Riviera Cancun and it was our best stay yet! I wish I was still there. We have stayed in a few different room types...I don't think there is a bad room at this resort. This resort has the perfect balance of excellent service, food and location (25 minutes from the airport). We have stayed at many all inclusive resorts including Sandals but we keep coming back to this one. I cannot stress the excellent service enough. Many days while lazing by the pool, staff would bring hot pizza or fresh cut fruit and you weren't at a pool long before someone was there to offer you a drink. Housekeeping was spot on as usual even catering to us leaving extra water once realizing how much water we drink. I always put a water on my night stand and after the first night the turn down service noticed this and would put a cold bottle of water on my night stand and a glass. It's the small details like this that make this resort so special. I should mention the Excellence Club pool is heated and there is a non-club pool that is heated as well. Although the weather was so hot during our stay that we swam the non-heated pools more. Overall, we swam and enjoyed all pools. We also swam the ocean and it was warm...there was only one day the seaweed came up on shore and staff worked tirelessly to clean it up. Thank you to all the Staff at Excellence Riviera Cancun...you are what make this resort so special!!! We can't wait to return back to our second home!

We had a wonderful trip! First off, Mexico and specifically the Cancun/Mayan Riviera have been off our radar for the past 5-6 years as we have preferred the southern Caribbean (Antigua, St Lucia, etc), but this trip and specifically this resort will bring us back. The entire experience was excellent from start to finish. The staff are extremely helpful and provide attentive service with a smile. The resort is very modern, extremely clean and the staff are continuously cleaning and maintaining the property - in every aspect. We have traveled extensively and I have never seen a resort power washing and scrubbing the pool/ lounge chairs. We will be going back FOR SURE and have been telling all of our friends and family to consider this resort when looking for a great vacation spot.

The Hyatt Ziva is a small, 2 tower resort with a private beach and a few small pools. Whatever you're in the mood for, an adult only pool, kids pool, activities pool, shady pool - it's all there for the taking. Great beach area. They do allow a handful of vendors on the beach so it's the same vendors every day. Great food. You have a choice between buffet or a la carte restaurants or room service. Friendly staff. Gift shop. Jewelry shop. Spa. Fitness centre. Sports bar. This small resort has everything. A quick 10 minute taxi to the downtown area. Great cleanliness and covid precautions. We had a fantastic week and would recommend this property for families, couples or a friends vacation. Every room is ocean front so get ready for the beautiful view and the amazing sunsets.

Very nice new hotel. Rooms were very nice and we were upgraded to an ocean view room. Hotel is close to the main entertainment area in Cancun so just a short walk. Very clean hotel. The beaches are fantastic in this area. The ocean does get rough at times so it limits water activity. Staff were very friendly and helpful. Food was good and even though may not have the variety that some resorts provide, you can always find some great food.

The staff and all the employees were friendly & very helpful, the nightly entertainment was okay, no special entertainments were given. The food was exceptional for the breakfast, Lunch was okay, the Grill was very good and the supper a la carte at the Italian Restaurant was so good. We loved it there. Their barbecues was good also. The service,was excellent by every body. They were all very helpful.