Mexico

We had an excellent vacation Reception staff very humble and helpful especially Abijit Pandey a d Janie the manager was very helpful

The service made our stay. Everyone from the doorman to the room attendant were all amazing. The drink staff at the pool, jovanny, and Aidan and Tanya and Kevin in the restaurant all made us come looking and staying in their sections.

It was our first visit to RIU Palace and I'd give an overall three out of five. Some upgrades are needed in rooms definitely and bathroom I'd say can be dangerous as bath is very narrow and slippery. Food is good no complains. We visited two restaurants and I'd say no need to go there as in Peninsula you'd get better food. Very disappointed with the beach as it's deep and rarely accessible with large waves. Staff is friendly and they try to do everything they can, thank you. Would I go there again? Probably not as we'd visited other location that are more convenient. One more thing I wanted to mention, at the time we arrived at the airport we had to wait almost an hour for the bus and it'd never happened before in Mexico and it was disappointing. At least 10 Nexus representatives were there and it was quite chaotic and nobody could say anything, just wait.

We had an amazing stay at the Sian Kaan. Everyone was so nice!

This is our third trip to Excellence Riviera Cancun and it was our best stay yet! I wish I was still there. We have stayed in a few different room types...I don't think there is a bad room at this resort. This resort has the perfect balance of excellent service, food and location (25 minutes from the airport). We have stayed at many all inclusive resorts including Sandals but we keep coming back to this one. I cannot stress the excellent service enough. Many days while lazing by the pool, staff would bring hot pizza or fresh cut fruit and you weren't at a pool long before someone was there to offer you a drink. Housekeeping was spot on as usual even catering to us leaving extra water once realizing how much water we drink. I always put a water on my night stand and after the first night the turn down service noticed this and would put a cold bottle of water on my night stand and a glass. It's the small details like this that make this resort so special. I should mention the Excellence Club pool is heated and there is a non-club pool that is heated as well. Although the weather was so hot during our stay that we swam the non-heated pools more. Overall, we swam and enjoyed all pools. We also swam the ocean and it was warm...there was only one day the seaweed came up on shore and staff worked tirelessly to clean it up. Thank you to all the Staff at Excellence Riviera Cancun...you are what make this resort so special!!! We can't wait to return back to our second home!

Beautiful resort, with large nice suites, nice beach, pools and grounds. Definitely would return.

Our family of four spent 8 days at Barcelo Maya Palace at spring break. We absolutely loved it and were sad to leave. Our room was clean and comfortable, the staff is lovely, the beach is gorgeous and the food was wonderful. The a la carte restaurants were a treat and the buffets had delicious food with lots of choice. We especially appreciated the traditional foods, but the youngest also appreciated the “fun” foods. It was easy to book excursions that left directly from the lobby. We had a wonderful, relaxing stay, and I miss the bliss of reading on a shady lounger on the postcard-perfect beach.

Perfect hotel for a romantic getaway Quiet adults only resort With a beautiful beach Thanks to Amaury the resident Manager Paul and Georgina in entertainment For making my vacations memorable

We stayed at Riu Dunamar for 9 days. The location is just perfect. A long beach cost very spacious and clean. The beach was clean almost every day. You don't need to worry about the place under the palms, as it very specious!The staff is very friendly, hardworking and very respectful!The food is average for the 5-star hotel( just comparing with the others hotel that we have visited before). Very uncomfortable time for the lunch from 13 to 15 p.m, and be aware that inside buffet the dining place closes at 14.15 p.m and unfortunately some day it was a lack of food at the late time around 14.30 p.m.The rooms are good and were cleaned every day. Entertainment is ok. I would like to express my good words towards receptionist employee ALDO-professional and very helpful.Hardly 4 star for this hotel.Yes i would recomend it for my friends

Our stay at Secrets Huatulco Resort and Spa was absolutely amazing! The staff went above and beyond at every turn, taking care of every detail. The beauty of the nature all around was inspiring. Everything was just so beautiful and perfect!