Runaway Bay

Hotel was very clean but a little dated. A lot of work going on to update the buildings. Pools were exceptionally clean and grounds well manicured. Food: buffet was plenty but luck-warm most of the time. Ala Cartes: very tasty and well presented. The Brazilian was excellent. The Japanese was also great. We did not do the show at Japanese this time as it was done before. Get the deep fried ice cream for dessert. You won't be disappointed . The knife and don Paublo also have amazing food, but we skipped them this trip. Rooms: dated but clean. They have coffee machines, stocked fridge with sofa, water and beer. We had issues with tv and fridge but both were fixed within minutes of calling. Beach: shallow calm water on the grand side. No need for water shoes. You can snorkel along the ropes and see fish. There is also a kids water park that looks very entertaining. Staff: the reason we return!! Always friendly and willing to help with anything you need. Great people who work hard to keep the resort in running order TIPS are accepted and much needed. Doesn't have to be much, but 1 or 2 dollars per meal in buffet and a few more at ala cartes are greatly appreciated by all. We also bring school supplies and toiletries to give to staff. These items can be costly in Jamaica. We have been 3 times to the bahia principe grande and will return again. The resort is big but getting around is easier than it looks.

Over all we had an excellent stay at the Bahia Luxury the food was great, the resort is very clean and our rooms were very good. Staff were always more than happy to help in any way always very friendly. Our only complaint would be booking the A la carte restaurants they are very difficult to book and even trying the five days before on the app everything came up as being booked. However, when we did get in some of the restaraunts they were very good. Also to note the pools and beaches are very good.

We would have trouble giving this "resort" more than a one out of five star rating. The room was decent, but that's where it ends. Little hot water. Ac did work. Maid service was hit and miss. Entry door had big gaps to let in the nite life creatures. Food was so so. Edible but fish was not fresh. Tried it every day and it was not good. I'm not a picky eater but good fish was not on this address. Exterior of buildings was in need of renovation and face lift. Pool was littered with debris. Swim up bar runs out of beer, tequila and whiskey daily. White wine was warm. And sometimes hard to find too. Their cleaning of used glasses was not with hot water. Beach was not as mentioned. Full of rocks. No activities around pool. Only aquasizes. No music around pool. Place was seriously lacking!! The cats were entertaining, lots of them around. Would not recommend.

After travelling throughout the Caribbean, including Jamaica many times since 1990, this hotel had the WORST food we've ever experienced. Quality, quantity, variety, availability - ONE STAR although we had 3 star expectations. Chicken 2 X/day EVERY day. Often standard ingredients unavailable including yogart, lettuce, salad dressing, mayo, ran out of BEER, RUM, other liquors.We left resort for food - fruit, yogart, cheese. Hotel was ready for a complete makeover - outdated, in disrepair - leaking toilet, missing towel racks and we had the honeymoon upgraded room; room coffee not always available. internet not always available in lobby/bar (NA in room). Gift shop Extremely overpriced.