Jewel Grande Montego Bay Resort And Spa

Jewel Grande Montego Bay Resort And Spa
5.005.005.005.005.00
5.00 based on 2 reviews
#23 of 35 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Montego Bay
Rated 5 stars
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Awesome Experience at the Jewel Grande Montego Bay

, Ajax, ON
2019-11-13
We arrived in Jamaica on Sunday, November 3rd, 2019 at the Jewel Grande Montego Bay Resort to be warmly by Front Desk Supervisor - Andrew who started our vacation off with a bang by upgrading one of our rooms. He was able to accommodate our party of 6 with adjoining rooms - A504 and A505. One a 2 bedroom suite and the other a 1 bedroom suite. Suffice to say, those accommodations were first class all the way. In addition, to our first class rooms, we had exemplary service from several employees on the resort from the Entertainment staff of Tafari, Sashane and Javan who made sure we were engaged and involved in almost every activity that was available throughout our stay, to the bar and wait staff of Odane, Maxine, Tracy-Ann, Paul, Althea, Jodi-Kay and Nicolene who made our stay from a food perspective a truly awesome one. The food was really really good everywhere we went except for the Seafood Restaurant which although very tasty took way too long (service wise). Other than that minor blip, we couldn't have celebrated a better 60th for my mother. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Service / Rooms / Ambiance - specifically the service from several of the staff including Entertainment staff - Tafari, Sashane & Javan, Wait/Bar/Server staff - Odane, Maxine, Althea, Jodi-Kay, Nicolene, Tracy-Ann and Front Desk Supervisor - Andrew.
The weak points
There wasn't much in terms of weak points though one minor blip was the service time at the Seafood Restaurant - Waves was inordinately long. Other than that, even the minor issues we reported were promptly rectified.
Certified

Beautiful condo style rooms

, St Catharines, ON
2018-01-24
I stayed in a 2 bedroom, oceanfront suite. It was condo style and absolutely huge. Some of my friends were in gardenview rooms, and there was a lot of road noise, so I would recommend oceanfront. The food was very good, especially the à la carte dinner. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Very good service, good food, large rooms
The weak points
There was still some construction when I was there, and not all the restaurants were open.
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