Montego Bay

Second time at Reggae, nice and close to the airport, friendly staff, clean, good food, although some of the restaurants are only open every other day and menu is mixed up

We travelled to Montego Bay in July with our 2yr old son. It was our first family vacation, so we were a little worried going to a resort that wasn't centred around kids. However everyone at the resort made sure that we had everything we needed from start to finish. It is a little bit of a older resort, however it is well maintained. Rooms are clean and well stocked with drinks and towels. The pool was always clean. And the beach is well maintained. Because of our son, we ate mostly at the buffet. Buffet had a great assortment of food. Every night there was live entertainment that was enjoyable by all ages. Travis was one of the main entertainers at the resort, and he always went out of his way to ensure we were taken care of and were enjoying ourselves. He also he helped to ensure our son was entertained as well, and even brought him on stage during one of the performances! Janice and Dwayne at the front desk were also very accommodating and helped to ensure that we had everything we needed as new parents taking care of a young one. They ensured a crib was available, and that we a room available suitable for our son's nap time etc. Great customer service. Would highly recommend.

Our 7 day stay at blue waters was wonderful. Our butlers nicola and clayon were very helpful and went over and above to make our visit even more special.

We loved our stay at the Royalton White Sands. The staff were fun and engaging. The restaurants were awesome with lots of different options every night. Entertainment was fun too. We would definitely return!!

Travelled with my family (my husband, daughter 11yrs, son 8yrs and my mother-in-law 82yrs). We all had a fantastic time and enjoyed our time together. The buffet restaurant had lots of selection to choose from (my kids are a bit picky and often ate the same thing day after day - however, there were lots of kid friendly foods to choose from). We dined at the Steakhouse and we all enjoyed our meals and service. We ate at the Asian specialty (buffet style) as well - some liked it more than others. Entertaiment staff were enthusiastic. My 8 year old could not touch in the pool - he is a great swimmer but I still felt I had to be nearby when he was swimming - just so he could take a break without having to get to the side each time. A beautiful resort that I wouldn't hesitate to recommend to others.

The Hotel, people and service are Amazing!! We have been back 3 times to this same resort and I highly recommend it!

This resort is amazing from the resort itself, staff, food, entertainment and activities. The resort is clean, the staff is super friendly and helpful, food is absolutely delicious, and fun and interactive activities/entertainment for kids and adults. I will be returning and highly recommend everyone to go here whether your a couple or family, this resort is for everyone.

It was our 1st time to the resort and to Montego Bay, Jamaica. It was a wonderful experience for us and we look forward to return there again next year. Though resort was older compared to others but it has all that we needed. Free Wifi, laundry service you do yourself, and water sport activities. The price was most affordable for our families. We have meet many families that were returned guests who had been there many times. I highly recommend those that don't have a lot of funds to travel this resort, a place that you can travel and enjoyed.

My Family (2 adults and 2 kids 4 & 7) stayed at the Suncape Cove for 7 nights October 30-November 6. We had a great time. The check-in was smooth. we didn't wait in a line we got to sit at couch and have a drink and cool towel while we completed the paper work required. Our room 3213 (2 doubles) was an oceanview suite and we had decent view of the sea from our balcony. We were given the choice to upgrade to Beachfront for and additional cost but we declined. Our room was located in the furthest block of rooms from the splash amenities so we had walk quiet a bit which we did not mind as the walk was quite peaceful. It was a renovated room and it was clean and comfortable. The Cove side of the resort is quiet. Minus the tree frogs at night which I found annoying but of course its not the hotels fault. Beach This beach/shoreline is full of little rocks and pebbles. I would recommend bringing some water shoes. Also bring a mask and snorkel because there is lots of sea life to see. The Beach is not White Powdery Sand and blue water. The water is clear and clean but not the dream beach we see in commercials. The hotel does cover lots of waterfront so the beach is long and has plenty of space to sit and relax. The pools and entertainment staff were great. Sometimes they wouldn't start games until they had enough participants so they worked hard to recruit. They did a great job at remembering guest names. My kids never wanted to get leave. The pools opened by 9am and the water-park opened at 10. I recommend bringing your own flotation device if you wish to used the lazy river. They only seemed to have 4 or so tubes and they were mostly always in use. All pools seemed to be 2-3ft at their shallowest. There is an adults only pool with a swim up bar. I did not spend much time here as I have kids. However on Saturdays they have a foam party and the entertainment/games are strictly for adults and they ask that any kids that can see in the lobby to leave and make there way to pools on the other side of the facility. The party sounded like a great time. Pool Zumba is so entertaining to watch and the people that joined in seemed to be having a good time. Over Halloween they had a trick or treating and the staff really enjoyed scaring the kids, the kids mostly toddlers were not so appreciative of the efforts. The screaming kids only seemed to make the entertainment staff get spookier. My kids enjoyed the kids club. Parents are not allowed into the building and must sign kids outside. But if you wanted to go in they had a tour in the morning before the club opened. The first few days were were there we had no issue getting towels but the last few days it got busy and by 10am towels became hard to get. They either do not have enough or people do not return them at night to be laundered. Since this hotel does not have a sign in system for the towels people just leave the towels to reserve spaces they seem to have no intention of using. I recommend bringing your own towels. The washrooms here were always clean - wet from wet bathers using it- but so clean i saw many people go in without shoes on. Food We loved the Cove restaurants for Lunch and Dinner. Nice alternative to the Buffet. The buffet was ok nothing special. Rice and peas were great, steamed white rice and sometimes the pasta for kids was hard. I was not a fan of the burgers offered at the Grill during the day. The Grill only had hamburgers, fries, nachos and hotdogs offered as an alternative to the lunch buffet. I would loved it if there was more things like oxtail or curry goat. They had stewed meat options but not oxtail. If you are a vegetarian/vegan there seemed to be some options but not many. Also people did not seemed to be too concerned with what serving utensils went with what food. This is no fault of the hotel just inconsiderate people. I would recommend hitting the buffet when it just opens to try and ensure no cross with a meat product. It would be great if the hotel put the meat options all together seperate from non meat options in buffet. There was a 24hr cafe that had pastries and coffee. I missed having a place that served fries and other junk late at night as I have had at other resorts. Downside- a couple times my oldest noticed things in the pool and when she would tell the staff they did not seem overly interested in checking. one time there was a patch of stuff, I don't know what it was the guy came and checked and said the pool needed to be skimmed but he never did it, I guess it wasn't his job or his job to find someone to clean up whatever was floating. Also there is not eating at the pools. People of course do so anyways but my issue is people bringing glass wear onto the pool deck and it breaking. Nightly entertainment- the Concord Band is decent and there was cultural show that was good. Not many people seemed to attend the show as I have seen at other resorts. I am not sure if its because its not mentioned thought out the day by the entertainment staff but the week I was there people didn't seem to be interested. There was night bar area 10-2. I'm guessing it was a little night club but I never went. Also they have nightly free shuttles to Margaritaville. Bars/Servers There no waitress serving you here at the beach or pool. You will need to get up and get your own drinks. Blessing or curse you decide. I did see someone come by once that the beach but that is. I did find out there is a beach bar that opened near the end of my stay. I seemed to have come during off season so not all bars and restaurants (including buffet) were open all the time. They did provide a daily activity sheet in our room to tell us what would be open. We did the Club meeting and we were taken to Secrets for breakfast. That resort looked amazing. For our troubles we were given $100 to be used with a tour group. Which is alot because most tours seemed to be $100USD per person. Overall my family enjoyed this resort. Its is great for families on a budget just looking for the basics and a fun pool for the kids. We were given hotel credits to be used at the spa for massages but we didn't use them. If you are buying items in the store or in spa this hotel will charge to your room as the have a no cash policy. I do think you can pay by credit card if you wish to pay right away. If you are looking for upscale then this place is not for you. We stayed at the Royalton White Sands a few years ago and comparing the 2 is like apples and oranges.

At this resort the employees were great and the food was great. As for the hotel itself was disappointing. The electronic room key constantly didnt work and had to stand in line numerous times waiting sometimes 1/2hr to receive new one and was told the cause was my cell phone but my phone was kept in the safe. The air conditioner constantly turned on and off so annoying so had to shut off completely. The shower would once set just suddenly go burning hot then freezing cold without touching the lever and this was for every shower almost got burned several times. The toilet was constantly running which my husband fixed himself