WARNING: DO NOT STAY HERE
Our child was poisoned and subsequently hospitalized by eating food at this hotel - vacation ruined.
Avoid the worry and go somewhere else that has a better track record. Just read the reviews online and you will see that they are disproportionately negative. We should have heeded these, so don't make the same mistake.
We have met and spoken to others also poisoned at this hotel. Like us, they to were faced with no one wanting to take responsibility, so you are left on your own and out of pocket for how ever many thousands of dollars you spent to get to and stay here.
The majority of the hotel staff here lacked training across the board. Some even had bad attitudes, which is totally bizarre to encounter when you've paid for a relaxing vacation.
That said, this place has the potential to be great as it was reportedly a few years ago before going down hill. Reviews online and many people we met at this resort say they used to love it but wouldn't be returning again after however many trips. If you have kids, this place runs itself like a couples resort that allows kids, which is funny, since the majority of guests we saw were either retirees or families. What this means however is that your kids are supposedly not allowed to swim in ALL BUT ONE of the swimming pools, which is only a toddler dipping pool. So you wind up in the empty, supposedly adult pools, and feel like a tool for defying the sandwich board signs that have a picture with a kid with a big red x on it. What a joke
The beach and water are beautiful and the hotel itself is actually quite nice, a few of the staff were also very decent, hardworking people.
DON'T GO HERE