Royalton Splash Punta Cana

Royalton Splash Punta Cana
4.004.004.004.004.00
4.00 based on 14 reviews
#22 of 103 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana
Rated 5 stars
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Royalton Splash Punta Cana - April 2022

, Ottawa, ON
2022-04-30
Our one-week stay at this hotel was great. There was a good variety of food around the resort and could easily eat at the a la carte Mexican & Italian without reservations. The breakfast was not always hot but you could have them cook you eggs, crepes etc. The was no shortage of desserts and fruit was so sweet. They don't give out bottled water anymore but we confirmed the water was purified. We believed them as we never got sick. Could easily get coffee and snacks at both resorts and we had a blast at the waterpark (we were 3 adults). Had no issues getting bar service and they had servers around the pool and at the beach. Although it was not crazy busy, it was hard to get a chair at the pool in the morning as they were all taken by 8am. We were able to get one in the afternoon no problem. On the flip side, we were able get a chair at the beach every morning. We never had an issue getting towels. The only real annoying thing was the 'salespeople' on the beach. They were pushy but did take no for an answer. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
Staff were very friendly and it was easy to communicate with them in English and French. Hotel was clean and well maintained. Felt very safe walking around the complex.
The weak points
The transportation from one hotel to another could use an upgrade. It was loud and felt like it might breakdown. It was actually faster to walk within the complex.
Sanitary measures (Covid-19)
There was hand sanitizer in all restaurants, washrooms etc. Could see staff cleaning dining tables once they were used. Some staff wore masks but did not feel unsafe.
Certified

Fabulous Family Trip!!

, Gloucester, ON
2022-02-25
We booked this trip for my parents 50th anniversary and the resort did not let us down. The beach was magnificent, the food really good and the service fabulous! Would definitely go back. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
Very clean, beautiful beach and great staff
The weak points
Nothing that I can think of.
Certified

Great Stay at Royalton Splash

, Toronto, ON
2022-02-06
We booked a Jacuzzi suite Diamond Club and would not book it again. The Jacuzzi suite is a bit larger but we found we only used the Jacuzzi 1 time. The Diamond butler was great but we really didn't need him for anything other than booking our restaurants and most didn't need a reservation. We also found the standard liquor at the bars to be good so didn't need the upgrade. It's up to you but for the value we will not get Diamond again although we would return to this resort. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
Restaurants are ALL open now. Buffet is now operating as a buffet and food is good or better. Beach is beautiful. Staff is friendly and helpful.
The weak points
Big resort so lots of walking. The trolly between Splash and Royalton is unreliable and at times is 30 minute wait. Beach loungers get scooped up EARLY in the morning by people who don't use them.
Sanitary measures (Covid-19)
No complains here. Staff wears face masks and tries to ensure guests do although many guests refuse to even at the buffet.
Certified

Stay away

, Georgetown, ON
2021-10-24
Not a 5 star hotel. People that work there are NOT friendly at all. Front desk was rude and not welcoming at all. Entertainment guys at the beach and pool were awesome otherwise most staff was not friendly. Food was okay, Rooms were gross and smelt. We had cockroaches in our bathroom. Found fresh blood on the bed after the sheets had just been changed. Swim up bar was not opened so you had to get out of the pool to go get a drink and only 1-2 bartenders so there was always lines. They cater to people who speak Spanish, locals come on the weekends and get served at the bar before anyone else.
First time in Dominican and not a good experience at all. Stay away from this place [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The weak points
This resort is definitely not 5 star so don't be fooled. Staff is not friendly at all .. other then the entertainment guys at the pool and beach we did not feel welcomed at all. Room smelt and had cockroaches. Stay away.
Certified

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