Royalton Splash Punta Cana

Royalton Splash Punta Cana
3.78 based on 9 reviews
#68 of 102 hotels The popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana
Rated 5 stars
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, Georgetown, ON
Not a 5 star hotel. People that work there are NOT friendly at all. Front desk was rude and not welcoming at all. Entertainment guys at the beach and pool were awesome otherwise most staff was not friendly. Food was okay, Rooms were gross and smelt. We had cockroaches in our bathroom. Found fresh blood on the bed after the sheets had just been changed. Swim up bar was not opened so you had to get out of the pool to go get a drink and only 1-2 bartenders so there was always lines. They cater to people who speak Spanish, locals come on the weekends and get served at the bar before anyone else.
First time in Dominican and not a good experience at all. Stay away from this place [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The weak points
This resort is definitely not 5 star so don't be fooled. Staff is not friendly at all .. other then the entertainment guys at the pool and beach we did not feel welcomed at all. Room smelt and had cockroaches. Stay away.

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