El Beso Adults Only At Ocean El Faro

El Beso Adults Only At Ocean El Faro
4.214.214.214.214.21
4.21 based on 14 reviews
#9 of 100 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana
Rated 4.5 stars
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El Beso Ocean El Faro Feb 2020

, Georgetown, ON
2020-02-13
Hotel hotel, new, a bit of learning curve issues. Harrassment from corporate reps started on check in and continued whole stay. Outing reps bugged guests even while by pool and in common areas all trip........Ridiculous, wouldn't return for that reason alone. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Lagoon-beach nearby lovely. Grounds nice and roomy. Hotel room large and comfortable.
The weak points
Hastled from lobby on scheck in til last day on time share type deal from their corporate rep. Also outings reps bug you while in pool every day. Non stop harrassment.
Certified

Not an adult only

, Russell, ON
2020-01-26
We went to this resort with high expectation due to the Ocean El Faro Punta Cana Guess & Travellers group on Facebook, we quickly learned that this group doesn't allow any negative comments, so beware. This resort is NOT an adult only, we had kids in our pool, the buffet section marked adult only is full of kids, they do not bother so don't pay the extra for adult only. The resort lobby is very impressive and you are immediately welcomed by someone who takes really good care of you from giving you a tour of the resort and brings you to your room, we found out the hard way that this is Timeshare, they are all over and dressed in white. Our room was ok, El Beso was built quick, paint on floor, grout unfinished, entrance door would only open half way and we needed to ask for an air blower every day, many people where having room issues. The resort was at 50% capacity and they are short staff everywhere and in supplies. Buffet is always COLD and are always out of plates. The A la crate where good. The ocean is nice but there's rocks and with the waves could be dangerous, you can't walk this beach. Pools are very nice and big but really cold water. Overall I would give this resort a 6/10 and will probably never return, way better out there. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
A la carte restaurant no reservation required
The weak points
Short staff, short of supplies, food cold and annoying timeshare.

Not as good as expected

, Toronto, ON
2020-01-23
The hotel was only at 40 % capacity and we were told that every time we questioned why a bar wasn't open or opened later than advertised or when service was slow in a restaurant and it was usually slow. Be aware that the hotel tries to offer a vacation ownership and they are very persistent and do mislead you. If you simply say no thank you I do believe that you will be left alone. Our room was very good except that the air conditioning would not shut off even after reporting it 3 times but almost everyone else we talked to had bigger problems with there rooms and again it was because they were only 40% full. Food in most restaurants was not very good and in the buffets it was mostly not hot. Bottom line.. we will not go back to another Ocean resort unless the price is amazing. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Our room was large and clean. Bed very comfortable and the sheets and towels were very nice and clean. Free wifi worked everywhere and the I was able to cast from my phone to the smart TV. Bars had good selection of liquor and staff was good.
The weak points
A lot of pressure from the Vacation ownership team.Service in most restaurants was very slow and most food was just OK. Buffet service was poor and most food was not hot.
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