#2 of 106 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Punta Cana
Positives: - Nice new hotel - Pools were gorgeous, warm and well maintained - Beach was super nice, very quiet because its rough. No seaweed, nice sand, warm water - Kids could borrow boogie boards for free and ride the waves. Huge for teens - No reservations needed at restaurants and always had room. Food was best at Asian, Mexican and the grill - Resort if big but well thought out, you never feel crowded - Always had chairs and palapas available - For us we wanted to rest and this resort was perfect and was very quiet. If you want to party this is not the place for you. - Lazy river and water slides were great - small and big kids will be well served. - Lots of possible activites just not well advertised
Cons: - I would not recco this beach if you have kids under 8 that like to swim in the ocean or if you just like to lounge in the water. Its impossible, wave after wave will be hitting you - Shower temperatures irregular. Everytime you shower the water goes from hot to cold - Food was terrbile at Italian restaurant [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
Beach and pool were clean and seaweed free. No reservations at restaurants. Even though the resort was full you did not get that impression at all.
The weak points
Beach is very rough - great for my teens not good for little kids.
Food was ok
Sanitary measures (Covid-19)
sanitizer available that's about it
0 0
Certified
Amazing Resort, Outstanding Service
Moemtl, Montréal, QC
2023-02-05
We stayed for 7 nights at Dreams Macao and it was one of the best resorts we ever visited in Punta Cana, we had the preferred package Ocean view room "Stunning view from our balcony". The service was outstanding from the staff, the restaurants are ok the food is decent for an All-inclusive package down south. Now the important stuff; the Beach is one of the nicest and cleanest beach in Punta Cana No "Seaweeds". Strong WIFI 6 connection in the lobby, rooms, and pool... weak to no signal near the beach but that's fine with us we need to disconnect :).
The entertainment staff are friendly and they try their best to make your stay as lovely as possible.
Our Room was cleaned twice daily, once we leave for breakfast we come back to a clean room with, refilled bar and snacks, also when we leave for supper the bed is made and the room is cleaned again.
Food, we had many specialty restaurants to pick from, no reservations were required you just walk in "we loved that" but we went to the buffet most of the time or the BAR GRILL near the pool many food choices at the buffet.
We will come again for sure after the great service we had, highly recommended for couples and families. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
Clean beach no seaweed, super service, and good food.
The weak points
Need more bathrooms near the pool and beach.
0 0
Certified
Fabulous resort
Swissmiss, Toronto, ON
2022-12-28
What a fantastic place. Beautiful rooms, superb facilities, great food, wonderful staff. We had a lovely time at this resort. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
Staff, food, layout, waterpark.
The weak points
Housekeeping often "forgot" to replenish things. Was it for extra tips?
0 0
Certified
A little piece of Heaven!
Helen Deyoung, Antigonish, NS
2022-03-08
This resort exceeded my expectations. Staff are friendly and helpful.The place is very clean and well maintained. I rarely eat when I'm away but the food was so amazing,I had to. I really never got to try the restaurants except the buffet. I would eat at the Barefoot during the day, so I was never hungry in the evening. Amazing pizza [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
For me, the first impression is critical. I felt very welcomed from the moment I stepped out of the vehicle and this lasted the entire time. Staff go above and beyond to ensure you are satisfied. Very professional team. Keep up the excellent service.
The weak points
Beautiful beach but very dangerous for swimming. Addison was the life guard and he deserves a metal.
Sanitary measures (Covid-19)
Masks worn at Buffet and enforced. Resort is so very clean. Kudos to all you cleaning staff. You so one amazing job.
0 0
Certified
January 2022
zana, Montréal, QC
2022-01-30
Loved this hotel and would absolutely revisit. Rooms were clean and modern. A few restaurant options on the property. Buffet was sometimes closed in the evening. They have a lot of activities such as 2 water slides (one for children and one for older), tennis, rock climbing, arcade with bowling, etc. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
Hotel was very clean which was nice. The staff constantly cleaned the premises and the rooms were cleaned twice a day. They have a few restaurant options and you do not need a reservation which is great. Rooms are spacious and modern.
The weak points
Buffet was sometimes closed at night
Sanitary measures (Covid-19)
Amazing sanitary measures in place the staff was constantly cleaning, wearing their masks and enforced a mask when we were getting our food at the buffet.
0 0
Certified
Too much money for the experience
Jutta Bibby, Orangeville, ON
2022-01-01
Hotel was oversold. People everywhere. Shoulder to shoulder and no COV ID protocols in place besides them giving you a dab of lotion before entering the restaurants. We were in preferred club and needed and extra bed for my grandson. It was so uncomfortable he slept with us every night again…..not what we paid for. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
Hotel was new and main lobby was beautiful.
The weak points
Oversold, uncomfortable bed, maids did not come everyday. There were 2 days we had no maid service. Drinks were watered down, wine was horrible. Had to buy a bottle every night.
Nice, quiet resort
- Nice new hotel
- Pools were gorgeous, warm and well maintained
- Beach was super nice, very quiet because its rough. No seaweed, nice sand, warm water
- Kids could borrow boogie boards for free and ride the waves. Huge for teens
- No reservations needed at restaurants and always had room. Food was best at Asian, Mexican and the grill
- Resort if big but well thought out, you never feel crowded
- Always had chairs and palapas available
- For us we wanted to rest and this resort was perfect and was very quiet. If you want to party this is not the place for you.
- Lazy river and water slides were great - small and big kids will be well served.
- Lots of possible activites just not well advertised
Cons:
- I would not recco this beach if you have kids under 8 that like to swim in the ocean or if you just like to lounge in the water. Its impossible, wave after wave will be hitting you
- Shower temperatures irregular. Everytime you shower the water goes from hot to cold
- Food was terrbile at Italian restaurant [Details]
Amazing Resort, Outstanding Service
The entertainment staff are friendly and they try their best to make your stay as lovely as possible.
Our Room was cleaned twice daily, once we leave for breakfast we come back to a clean room with, refilled bar and snacks, also when we leave for supper the bed is made and the room is cleaned again.
Food, we had many specialty restaurants to pick from, no reservations were required you just walk in "we loved that" but we went to the buffet most of the time or the BAR GRILL near the pool many food choices at the buffet.
We will come again for sure after the great service we had, highly recommended for couples and families. [Details]
Fabulous resort
A little piece of Heaven!
January 2022
Too much money for the experience
We were in preferred club and needed and extra bed for my grandson. It was so uncomfortable he slept with us every night again…..not what we paid for. [Details]