Dreams Macao Beach Punta Cana

4.55 based on 11 reviews

#2 of 104 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana

Rated 4.5 stars

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A little piece of Heaven!

Helen Deyoung, Antigonish, NS

2022-03-08

This resort exceeded my expectations. Staff are friendly and helpful.The place is very clean and well maintained. I rarely eat when I'm away but the food was so amazing,I had to. I really never got to try the restaurants except the buffet. I would eat at the Barefoot during the day, so I was never hungry in the evening. Amazing pizza [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The strong points

For me, the first impression is critical. I felt very welcomed from the moment I stepped out of the vehicle and this lasted the entire time. Staff go above and beyond to ensure you are satisfied. Very professional team. Keep up the excellent service.

The weak points

Beautiful beach but very dangerous for swimming. Addison was the life guard and he deserves a metal.

Sanitary measures (Covid-19)

Masks worn at Buffet and enforced. Resort is so very clean. Kudos to all you cleaning staff. You so one amazing job.

Certified

January 2022

zana, Montréal, QC

2022-01-30

Loved this hotel and would absolutely revisit. Rooms were clean and modern. A few restaurant options on the property. Buffet was sometimes closed in the evening. They have a lot of activities such as 2 water slides (one for children and one for older), tennis, rock climbing, arcade with bowling, etc. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The strong points

Hotel was very clean which was nice. The staff constantly cleaned the premises and the rooms were cleaned twice a day. They have a few restaurant options and you do not need a reservation which is great. Rooms are spacious and modern.

The weak points

Buffet was sometimes closed at night

Sanitary measures (Covid-19)

Amazing sanitary measures in place the staff was constantly cleaning, wearing their masks and enforced a mask when we were getting our food at the buffet.

Certified

Too much money for the experience

Jutta Bibby, Orangeville, ON

2022-01-01

Hotel was oversold. People everywhere. Shoulder to shoulder and no COV ID protocols in place besides them giving you a dab of lotion before entering the restaurants.
We were in preferred club and needed and extra bed for my grandson. It was so uncomfortable he slept with us every night again…..not what we paid for. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The strong points

Hotel was new and main lobby was beautiful.

The weak points

Oversold, uncomfortable bed, maids did not come everyday. There were 2 days we had no maid service. Drinks were watered down, wine was horrible. Had to buy a bottle every night.

Certified