Nickelodeon Hotel And Resorts Punta Cana

We had a bad overall experience at this resort. For starters one of the glass panels on our balcony was loose and we have a walking baby. Also the closet door could not be opened properly. To get a drink by the beach or pool you have to get it yourself despite tipping the staff nice tips (min of $5US). This is supposed to be a kids resort which in our mind meant that all the fun activities for the kids are for us to be done as a family but parents could not partake. Lots of stuff are in addition to the price (ie pj character breakfast, a coconut, sliming, etc). When we complained we were told to come speak with the manager in the morning to be compensated and when we did we realized they were trying to sell us a time share to get the service. The pool and kids water park has freezing cold water and the kids are all crying to get out. [Details]

The Hotel was really great for 2 young children, we had a lot of fun and really enjoyed ourselves!
The food was great!! [Details]

This hotel is phenomenal ! SO clean! The service was top notch. All of the employees could speak English. The workers were amazing with kids. The rooms are beautiful. The waterpark is fantastic. The shows were great! The Characters were great ! Wifi was accessible over ALL parts of the resort. Our 8 month old son got very sick, we went to the medical center and received the best care! We were given antibiotics on site and direct billed to our insurance at home! We will be going back, again and again and again! [Details]

Nickelodeon, nice hotel. Great amenities for kids. What was really disappointing was our room (one king and a couch bed). Why would they even think of offering a couch bed for sleeping arrangements. I have a 4 and a 7 year old and you could feel the springs etc. Damn you are on your vacation,,,not a good start. Not good at all!

People are really nice. Food was horrible. Not sure what they are thinking but definitely the worst place I have stayed at for food and we paid what for this trip??. When you go to a resort the last thing you want is for the food to be below average and many vacationers we encountered voiced the same concerns.

Beach, Pool and the layout of the resort was nice and everything is close by. The place wasn't overcrowded and the weather was JUST beautiful.

Another disappointment, they allowed Vendors to set up shop in the main square where all the restaurants are located. At first I thought this was great until these vendors started to hound us to buy something. It was a little too much. Their approach was somewhat borderline forceful. Not sure what management of this resort was thinking allowing this, especially when you are trying to enjoy yourself.

In my opinion, this place is not a 5 star. Food was just bad bad bad overall when compared to the Azuls (Mayan Riveria) and many other places that I have stayed at, very disappointing.

If it wasn't for the water park area (nicks place) and events (really nice, job well done), I would give this place a 3.

That is pretty much it. Basically would never go back to this location again (and I have been to many!). [Details]

Nothing negative to say about this resort, all the staff were courteous and helpful. From the start we were greeted with a fresh towel and beverages and the service continued from there. The waterpark was perfect for the kids and the right pool depth so they could play freely. Even though the resort was busy it never really felt that way with the exception of the infinity pool. Lots of things for the kids to do and see and encouragement for parents to have someone alone time as well. [Details]

It is a beautiful resort. The staff are friendly and work very hard to make sure your stay is everything you hope.

Food at Sugar Cane is amazing. We at there for every meal. Buffet with many choices and different theme each day.

Activities for kids were great. Energetic and fun.

My only complaint is the little souvenir store/pharmacy is CRAZY EXPENSIVE!!! [Details]