Punta Cana

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Best hotels in Punta Cana, based on:
#4 Riu Palace Macao
#4 Riu Palace Macao
Punta Cana
Dominican Republic
411 reviews
Another excellent stay
This was our third stay this year at the Adults only resort RIU Palace Macao (March, April & June). Our room was located on the 3rdd floor, it was nice & clean. We booked an upgraded room (Superior Junior suite) and were very happy being on the pools/ocean side. Wi-Fi is free and works fine in your room. We had a king size bed which we found comfortable. There is lots of drawers/storage space. There is a ceiling fan above the bed which we enjoyed as the AC this time was not as powerful. The patio door curtains are opaque. Balconies on the third floor are much smaller than other lower floors. It was private 2 chairs a small table & a small drying rack. The balconies have a cement wall (approx. 6.5 feet high) on each side that prevents you from looking at the neighbours balconies. Our maid service was excellent. We always had our fridge (beers, 500 ml soft drinks & 1.5 L water bottle) & bathroom towels/items... replenished when needed. There is also 4 bottles of different alcohol types (Gin, Tequila, Rum & Vodka) with a measuring dispenser. In the washroom you have a very spacious walk-in shower with the option of a rain forest flow or hand held shower head. There are two sinks. In the closet, there are many wood hangers (approx. 20). The free digital safe is located at the bottom of the closet (approx. 6 inches from the floor). The food was very good at all the locations we ate: Buffet (main building for breakfast & dinner. For lunch the buffet is served in a separate building away from the main building (between the night À la Carte restaurants (Italian & Grill specialities)). All the buffet style restaurants have a wide variety of meats, fish, pastas, cold cuts, breads, cheeses, salads, sushi's, fresh fruits/vegetables, jams, nutella, ice cream, yogurts, deserts, condiments, syrups, etc...). The food at the four À la Carte restaurants (No reservation needed) was very good. The service at the buffets & À la Carte restaurants was excellent. For a little extra sweet go to the Capuchino Café. During the day you can get small sandwiches/wraps with many different pastries and different flavoured coffees/Teas are served. After dinner the Capuchino Café offers different flavoured coffees/Teas & many types of delicious deserts. The service at all the bars was excellent. The 3 pools were kept clean and the water was clear throughout the whole day. All public washrooms we used were kept clean. For the beautiful large beach area you have plenty of lounge chairs scattered between the many palm trees (no palapas). There was no towel game to reserve a lounge chair early in the morning. No matter at what time you came to the beach there was always free lounge chairs. There is an interlock pathway (approx. 100 feet from the ocean) connecting the 4 beachfront RIU hotels (Palace Punta Cana, Bambu, Palace Macao & Palace Bavaro). The location of the Riu Palace Macao is ideal for beach walkers. You can walk either way (East/West) for very long distances. This time there was lots of algae's. But we still found the Beach amazing, white sand and amazing blueish/green ocean water. For the gym & Spa services you must walk to the Palace Bavaro (approx. 10 min. walk). The guests were mostly from USA, Canada & Europe. This hotel is quiet, no loud music/noise at night. The average age of the guests was younger this time 45 years. The hard working hotel personnel are ALL wonderful, friendly & give you an excellent service with a smile from your check-in (Ana Maria for us) to your check-out. My spouse and I will definitely return to the RIU Palace Macao resort as we had another very relaxing vacation at this small Adult only resort.
#8 Bahia Principe Luxury Esmeralda
#8 Bahia Principe Luxury Esmeralda
Punta Cana
Dominican Republic
517 reviews
Service, food, and rooms are three star
We enjoyed our stay because the beach was incredible and the grounds/pool were immaculate. That's what we came for and we got it. But like most places since the pandemic, service has taken a nose dive. From check in, to the lobby, to the restaurants, there is barely any motive to serve you. It didn't matter if I tipped or didn't tip. Sometimes servers would disappear after getting a tip. It was not like this before the pandemic. The food was not appetizing. I lost three pounds in the week I was here. The Brazilian steakhouse was good and the breakfast hash browns were my favourite. Everything else was poorly seasoned and way overcooked. The food problem is easily solved by better training. The poor service is solved by better management. I saw a manager in the lobby pointing out people to servers who were without drinks and the servers moved to solve that. These are easy fixes. I saw the cooks making the burgers over an inferno on the grill which explains why they were all burnt on the outside and almost raw on the inside. The cooks need better training. So much food is wasted because it is made poorly. The room we had smelled bad like mold. It's probably tough to keep that smell away but it's necessary. We had to plug our noses when we first entered the room. I'm not too put off by chips and dents, but smells are a problem. I would come back here if I got another amazing deal and if they fixed the food. Our next vacation will be somewhere that is a true five star. This place is a strong three or weak four. If they fix the food and service it will be a strong four. The entertainment crew is five star. They are bright, cheery, friendly, and kept the mood light.
#9 Majestic Elegance Punta Cana
#9 Majestic Elegance Punta Cana
Punta Cana
Dominican Republic
227 reviews
Majestic Elegance…AMAZINGNESS!!
Our family just got back from this incredible resort and it was everything we had hoped for and so much more!! This was by far the nicest resort we've been to and we will definitely go again! The grounds were beautifully kept, the beach was pristine and the ocean was as turquoise as it gets…and warm!!! There was always something to do, the staff was genuinely thrilled to have guests there and they were always helpful, kind and entertaining! Our room was incredibly spacious, it fit the four of us perfectly, it was super clean and the beds were comfy! The pools were amazing too! They were clean and the water temperature was perfect! The foam party was a blast!! There was also a kids club where we dropped our kids off a couple times and they had tons of fun swimming, doing water slides, playing games and snacking! The wonderful ladies that worked in the kids club were fantastic and we were never worried about their safety in their care! There were lots of bars to get cold bevies along the resort and the options for drinks (alcoholic and non alcoholic) were endless!! The night entertainment and shows were very well done. The Michael Jackson show was incredibly impressive, we didn't want it to end! The food was also good, lots of options, the buffet had a good variety and the other restaurants had great ambiance and good food! The Italian and Steak restaurants were our favourites! But the view from the seafood restaurant beat them all!! You can't go wrong when you're overlooking the ocean! All in all…it was a fantastic holiday and we will 100% be going back!! Thank you for the amazing week away!! Our first holiday since covid was PERFECTION!!
#17 El Beso Adults Only At Ocean El Faro
#17 El Beso Adults Only At Ocean El Faro
Punta Cana
Dominican Republic
32 reviews
EL BESO AT OCEAN EL FARO
I will give to this resort 4* This resort is NOT located in Punta Cana= white sand Caribbean Sea. The location is 40 km away from Punta Cana a 50 minutes away. The beach in this town is not nice and not turquoise water no white sand it have a lot of seaweed. NO sanitary measures when you arrive or during regarding Covid-19 or intestinal infections, no hand sanitizer or soap in the main washrooms the dispensers are not working or are empty the dispensers are just for display only. The lobby is very nice big with A/C. but slow check in. The adults side it have few big pools which are clean and not crowded. The pool bar is nice and the bartender are really nice and prepared good drinks. The bartender which have braces is really nice and friendly I will give 9 points. The activities are good Franco is nice and alway happy to help. The DJ. at the pool need to spice up the music. The rooms are not luxury but are nice, clean and comfortable, mini fridge pop, beer, bottles of water. The adults buffet is good and organized, good food breakfast and lunch close for dinner :( Which is a problem because no many a la carta restaurants, you will force to go to the main buffet El Mercado which is a zoo because is very big and the kids are touching the food with they hand and many people there and everyone had touched the buffet spoon and no gel sanitizer or wipes a the end of our trip few people were sick coughing. Brink your own gel sanitizer because 100s of people touch the same spoon at the buffet and no gel or wipes. The main plaza is good but for shows majority is karaoke only Michael Jackson show, Dominican and beach show. For adults at night time NO separate shows many kids running. It Is a new big resort if you are in the adult side you have to walk a bit because not transportation to get to the main plaza or back. The Mike's coffee really good. A la carta is only 2 available we were able to book Mexican and French the service and food are good 8 points the other ones are close or are privileged. The buffet El mercado is not good. Management need to step up with sanitary measures.

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