Puerto Plata

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Best hotels in Puerto Plata, based on:
#7 Viva Wyndham V Heavens
#7 Viva Wyndham V Heavens
Puerto Plata
Dominican Republic
177 reviews
Pleasant Vacation!
The resort was a great experience and we really enjoyed ourselves. The pool was nice and had plenty of chairs, the food was great and there were many options to choose from. All staff members were very pleasant and always had a smile on their faces. The rooms were satisfactory and we slept well. Many areas of the resort looked to be updated. The resort is very nice and we were happy to be there. Would I book again? Probably not, but not because of a bad experience - we simply would like to see what else is available. Drawbacks (more annoyances than anything) - not many staff spoke English. We encountered language barriers often, especially when requesting extra coffee, towels, etc. for the rooms. The rooms were satisfactory and beds were comfortable but there were no drawers or shelves to store your clothing. We had to live out of our suitcases for the week. Also, a picture or two on the walls might brighten up what some would consider a drab space. The beach was simply okay - a small space where many are packed in. The panhandlers were a nightmare! We were constantly asked if we wanted massages, our nails done, to buy necklaces, hats, sunglasses, cigars, etc. It became really annoying at times so we stayed away from the beach area altogether, which was sad as we really wanted to enjoy it. Wifi was iffy - but it's like that most places we travel to. And if you're expecting to buy souvenirs at the onsite gift shop, you'll be hard pressed to find much. As stated, we enjoyed the resort and it's amenities, but we didn't love it enough to book again.

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