Dreams Curacao Resort Spa And Casino

Dreams Curacao Resort Spa And Casino
4.404.404.404.404.40
4.40 based on 5 reviews
#1 of 12 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Curacao
Rated 5 stars

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Beautiful!

, Toronto, ON
2022-11-03
Went as a solo traveler for the main purpose of relaxing and seeing Curacao as well as provide feedback to my friend who is looking for a wedding venue.

From the moment I arrived to the hotel, I was greeted and check in went very smoothly with Vienna (I think that was her name :/). From there, I was placed in a room to which was not what I had originally requested. I went back to the check in and they wonderfully gave me another room with no issues.

The entire week (exception of the last day - 3 hours in a seminar which I wished was earlier in the week) was wonderful, they ensured that I was okay and asked if I needed anything.
They have a Café, which was wonderful & staff were very friendly. Coffee, tea, ice cream, cookies are included in your package but please bring enough sunscreen, bug repellant / after bite etc. Items here are extremely expensive! If you're planning to purchase gift items, go to the City as well. Very expensive!

I noticed that after a storm, there was a sewage smell coming from the drains in the bathroom, but didn't last once room was aired out. Still concerned that it was backing up :/

Due to large family groups, the beach was "taken over" and hellish to find a spot. It is a small private beach so not much the hotel staff can do in this case. Please take your water shoes, the rocks can hurt your feet when trying to get in the water. Once you're in, you will see beautiful fish so take your snorkeling gear!

If you're a "foodie" you may have concerns with the menu, suggest going and trying out the different restaurants in the City. Otherwise, food okay in the resort. Sunset Grill & Oceana was my favorite.
You will need salt, pepper and some hot sauce for other meals, but the staff were amazing and friendly. My breakfast and lunch in the main area always came with a greeting & a smile! Beautiful people inside & out!

Lastly, I can't forget Esther Matthew from the Tour desk - TOP NOTCH customer service, without her, I would probably would've missed some tours due to my own airline rep ignoring my requests. Go see her when you arrive and you will be treated very well with a smile!

Entertainment was not what I expected, there's so much history in Curacao but the entertainment did not reflect it. Very "plain"... Suggest finding entertainment in the City, more cultural ;)

If your room is facing the beach, be warned that the bars are also there. A couple of nights I couldn't fall asleep as there were people drinking and being very loud.

But all in all, I would go back and stay with Dreams. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
-Friendly HOTEL staff (not including casino staff) -Drinks were flowing well -Property well maintained -All inclusive (exception of Iguana Restaurant)
The weak points
-Miserable casino women (can't ask for change without an attitude) Please bring enough change with you from where you are coming from and not ask Casino staff. Rude, not friendly and overall miserable. They need customer service training!
Sanitary measures (Covid-19)
A
Certified

In our Dreams

, Essex, ON
2021-12-29
We enjoyed our experience and would consider a future stay. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
Not too large, great location, nice amenities, friendly and helpful staff, we would stay there again
The weak points
hotel does not exchange CA$ to guilders (US$ -yes)
Sanitary measures (Covid-19)
need stricter measures for guests to follow at buffets Hotel and staff otherwise were Covid compliant
Certified

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