Playa Pesquero

We had a great time at Playa Pesquero. Both my parents and children enjoyed it very much. The hotel and the grounds are well kept. Our room was in a perfect location, clean and welll equipped. The staff accommodated our requests regarding the room prior to coming. The beach is amazing, sand and water beautiful, you can do snorkeling right near the shore and see fishes and corals. The pool is very nice and big as well. Food was good, many restaurants and buffets on the site, you can always find something you enjoy eating, kids loved it. Staff is amazing, very nice people all around, always with a smile and willing to help out. We did not want to leave. Will be back for sure :) [Details]

First time in Cuba. [Details]

Based on our experience at PP, will not be returning to Cuba for the next while. Have been to Cuba over 20X, understand Cuba, so decided to book PP based on all the great reviews and upgraded to superior, wanted to ensure a great vacation.
At Holguin airport, boarded the bus, drove slowly for about 10 minutes, pulled over, tour guide said bus was broken, we were asked get out since no air-conditioning, sat at the side of the road for over 1 hr. in 30 degree weather, still wearing our travelling clothes, no water, beer or washrooms. Bus driver had 27 yrs experience, so obviously he knew bus had issues when driving it to the airport. The next day meeting with our tour rep, apparently she knew nothing about the breakdown, really??? When we got to the resort, had power/computer issues, so could not get our WiFi password (you need to stand in line at the WiFi office to set up account & get password, this went on for 2 days they had intermittent power outages, even had to eat supper in the dark with phone lights) WiFi very spotty and unreliable, except in the lobby.
Resort overall very clean, gardens well maintained, very attractive but very big with lots of walking. We got a map of the place at check in, but all explanations were in German or French, nothing in English, and this was a very huge resort, many places, but no idea what each represented. Their solution if you wanted any info, call the front desk.
Beach is amazing, like many in Cuba, calm colourful water, white sand and great snorkelling right off the beach, with lots of lounge chairs, palapas and very efficient chair service.
Overall great service, friendly, helpful and very hard working staff.
Food- Breakfast was for the most part very good, did run out of things like peppers and onions for omelettes and were unavailable for most of our stay.If you wanted salt & pepper on the table, had to go chase it from other tables, only very few in the whole buffet. All the bread was sweet, which personally I disliked. Fruit limited to papaya daily, bananas only one day, pineapple and watermelons frequently. The first day thought food at the buffet was acceptable and tasted decent, but after that, same thing every lunch and supper, pork, chicken, rice and beans and cabbage for salad, and same desserts. They had pasta first week, but very long lines, one night counted 30 people in line, and 2nd week ran out, never seen pasta for rest of our stay. No fish ever except canned fish. Never had hamburgers and fries, had banana chips 2x and then ran out since no bananas. They even ran out of hot dogs at the beach restaurant. Wine they had red one day and a few times some white sparkly wine, and then only Rose, and the last day NO wine at all at an all inclusive 41/2* resort.The specialty restaurants, except the Romantica and Italian, had buffet tasting food but was served to you. The Romantica & Italian we enjoyed, even though they also only had pork & chicken.
Bars-no mojito except if you walked to the boulevard, had it once there and then ran out, no Pina colada until towards end of our stay, it tasted terrible, was watery over ice, no margarita-they served mangorita with mango juice, disgusting! The coffee bar served amazing coffee, but no ingredients for Spanish coffee, first time this happened to us with over 20x in Cuba. The beach bar service was exceptional, but same drink issues.
What is puzzling to us is that while on excursions with tourists from other resorts in Holguin area, found it interesting that some had same issues as us, and 2 resorts did not, they had fish, shrimp, and lobster.
Also, you need your credit card for booking all tours and at the duty free, even the $5. double decker bus ride (this DD bus is worth taking, a great ride and takes you to a craft market). We could not buy any cigars in the duty free shops, not even at the airport. We have always loved going to Cuba for many of our vacations, but sadly after our experience at PP, sad to say we will not be coming back to Cuba for the foreseeable future until things improve. [Details]

The Playa Pesquero is a beautiful resort. It is very big but laid out well so you are in close proximity to everything. The lobby is very large and never had any issues finding places for our party of upwards of 11 to sit. It's bright and you can always feel a beautiful breeze. There are always taxis and horse and buggies at your disposal when needed. It was my third time there but we will be back. [Details]

The resort is just okay.
Granted, the country is experience drought conditions so everything was pretty brown but still, the grounds are average. The rooms are nice, but old but quite comfortable and clean.The cleaning staff are excellent. Otherwise, service is subpar overall. Often had to go searching for plates, cutlery, water, coffee in the dining rooms. Ask for a beer or coffee and often never saw the guy again. The food was ridiculously terrible. Recognizing that there are serious shortages we weren't looking for huge variety but the actual cooking was just bad. How do you screw up roasted chicken or pork. The ONLY choices are chicken or pork btw which was often inedible because it was cooked hard as a rock. Only veg was shredded raw cabbage (no vinegar or anything), sliced beets, green tomatoes. There were loads of beans;black,brown,chick peas. The a la cartes were garbage too. Same crap as the "buffet". They had the ingredients to create some nice dishes but it was like nobody knew how to cook. I was looking for the candid camera all the time thinking it was a joke. Nothing was ever served as it was described. Eg wife ordered roast chicken, brother ordered chicken stew. when served, both were identical and weird looking. I ordered chicken Alfredo..arrived with no cream sauce, no garlic, no pasta, no parm ... Basically more weird chicken.
The beach is beautiful and the swimming there is one of the best. beautiful white sand and coral if you want to see fish etc. The pool is ok. The main hang out is the lobby which is quite nice but it's crowded and pretty loud in the evening. There is always music in the lobby though during the evening and it was excellent.
We spoke to guests from other neighboring resorts(2.5 star) that reported excellent food..fish,shellfish, variety...so we're not sure why Playa Pesquaro was so limited.
This is definitely NOT a 4.5 star resort, even for Cuba. I have been to many resorts in Cuba and elsewhere and this is a 2 star. Know several people who had been there before and the quality has gone down the tubes. [Details]

Large resort, very clean, excellent chambermaid, beautiful beach, great for walking, pleasant people and very helpful.

I was in building 61 and the lighting at night is very dim when you get to the circle area. [Details]

My husband and I had a great stay. The grounds were well kept, rooms were clean and the staff amazing. Food was mediocre, but understandable due to conditions and supplies available. A la cartes were just good, nothing amazing. [Details]

Overall the resort is beautiful, the staff are fantastic and we would go back!

The rooms > yes, they are dated but it's a place to sleep, so that wasn't a big deal for us. There is limited room for your clothes, so pack wisely. As a family of 3, we had to use the coffee table to put our son's clothes on OR have him live out of his suitcase but there was nowhere to put his suitcase as the couch turned into a bed for him. The beds were comfortable, as were the pillows. We had a 'premium' room but did have to call for beverage service twice as our room was missed. They quickly fixed the problem! In that beverage service, we were supposed to get 2 juice boxes per day, which we didn't get because they have no juice.

Pool/Beach > both were great! Beach was crowded, as expected, but we could always find a chair. There were sand flees, so after going a couple of times we made the personal choice to not go back. The pool was rarely busy and we would always get our favourite spot, with washrooms close by. Tip: bring a pool floaty!

Food & drink > the food was good. Yes, there are limitations but the resort did a great job with what they are given. There were days when there was no coke, no mojitos, very limited vegetables, and limited chicken and beef. The biggest disappointment was the fruit ... there was only pineapple and papaya and honestly, the imported pineapple in Canada is better. The 'juice' at the bars was essentially Sunny D. (powder sugar with water). So if you have kids, bring juice boxes! We never went hungry and there were always options.

Entertainment/staff > there is always something going on and the people of Cuba work hard! Daytime restaurant greeters turn into nighttime entertainers. They try very hard to make your experience great. I found that they were understaffed in some areas but that didn't affect my experience overall, I just felt bad for them. We received the most consistent information from our onsite agency rep. She knew EVERYTHING.

WIFI > this was not a big deal for us but it was talked about around the resort often ... unlimited WIFI is advertised and while it is unlimited, you have to get it reset after 72 hours. So if you don't turn your WIFI off, you chew through your 72 hours quickly. You then have to stand in line to reset your hours but they don't top you up to 72 hours again, so we had to reset ours a total of 3 times. [Details]

The food was terrible, if you did not like pork you were out of luck. Same thing every day for 2 weeks. Staff was excellent, weather was good. Lots of loungers around pool. Rooms were dated,worst shower ever. [Details]

Staff very helpful and friendly. 10 or 11.
Excellent bed and pillow. Best ever experienced in a hotel. 10
Hotel 8. Grounds 9 Spread out 2 storey buildings.
Beach 8 A little crowded. Very hard white plastic lounge chairs in regular section. With material in premium.
Snorkelling near beach. 9
Beach activities (boating) 10 [Details]

So very unhappy about the food. No chicken at all . Called ' tuna ' seafood ?
One can only eat pork for so long .

Also found this resort to be to overcrowded for our liking [Details]

I had very nice time at this hotel. Well organized, clean, good food, friendly staff. Will definitely come back and recommend this hotel to my friends and family. [Details]

Our first time in Cuba AND at an all-inclusive, and we enjoyed it thoroughly. We were greeted kindly, checked in quickly and got much of the information we needed to set ourselves up for success.
The pools and beach are beautiful, the staff were incredibly helpful and friendly, and we had a great time.
Hotel rooms on the standard side of the resort are located in 2-floor buildings; the rooms are spacious and VERY clean, thanks to the attentive housekeeping staff. We were kept stocked up with Cristal beer and bottled water. To celebrate our birthdays we upgraded for our last three nights of the trip to the Premium side of the resort which was even more of the same lovely staff, scenery and overall experience. Premium rooms have outdoor showers which was such a wonderful way to wake up/get ready for bed. A caution about food if you are vegetarian or have dietary restrictions: bring all kinds of snacks. We used our own hot sauce liberally with certain buffet meals. Overall, enjoyed our time on both the Standard and Premiums sides of this resort. [Details]

Le peuple cubain est présentement en grand manque de denrées de toutes sortes. Comme plusieurs le savent ils vivent du tourisme. Le manque paraît au buffet la bouffe est bonne mais redondante il n'y a pas beaucoup de variété mais ils font des miracles avec ce qu'ils ont. On ne va pas au Pesquaro pour la gastronomie. L'hôtel est vieillissant mais très propre j'étais dans la section 19 et Maria avec son merveilleux sourire et sa bonne humeur entretenait ma chambre . Quelle gentillesse merci Maria. En fait tout le personnel de l'hôtel était souriant et heureux de travailler pour les touristes. Un merci tout spécial pour Mario à la plage. Chaque jour j'arrivais et ma chaise m'attendait sous le palapas. La plage du Pesquaro est tout simplement exceptionnelle ; turquoise peu de vagues et peu profonde sur près de 200 mètres le paradis des petits poissons colorés les enfants adorent et les parents aussi tu peux faire de la plongée en apnée en partant du bord. Les sports nautiques sont inclus. Le wifi rentre bien à l'hôtel et était inclus. Merci à tout le personnel pour ces magnifiques souvenirs. À bientôt je l'espère.
Si vous décidez de vous rendre au Pesquaro soyez généreux avec vos pourboires en argent canadien ou américain ils manquent de tout donc apporter des shampooings, déodorants, pâte à dent, vêtements etc ils seront des plus heureux. [Details]

This is my 4th time visiting this hotel over the last 15 years.

Positives: Beach is very nice, pool and swim up bar are great, the food here is much better than anywhere else in Cuba that I have visited. There is something for everyone be it nightly entertainment, kids activities, disco, sports club, fitness, sauna etc. The rooms are clean and in general the hotel tries to maintain everything to a high standard.

Negatives: Rooms are dated, however they are comfortable. The beach has sand flies which come out before sundown, so I would recommend to leave the beach by 4pm.

To note: the current food/drink situation in Cuba due to the communist government is completely dire. This is not the fault of the hotel or staff which do their best. This resort does a BETTER job than any other Cuban resort in terms of food, that's because the region is mostly agricultural. However, be prepared for lack of various different items and make sure you have a positive pre-disposition and are adaptable! You won't starve, best case scenario you fit in those jeans from 15 years ago!

Highly recommend this resort. [Details]

I spend 7 days at Playa Pesquero from 8 of September to 15 of September as usual the best resort can't compared with others in Holguin. My second home starting from 2014 till this year 2 times per year each vacations spend 14 days but this time only 7 days . I can really say it is my favourite vacations in cuba. 100 thanks for all kindly stuff & special thanks for Mr.Ricardo, Yadira and Caridad for the assistance anytime to makes our stay very comfortable to spend an amazing vacations sorry if I can't mention all kindly friends workers in my lovely home. [Details]

We enjoyed our stay at your hotel. Food was great, grounds excellent, beach...what can I say.
And for all you "birders" out there, you will have lots to see in between the hotels if you walk to the right. Lots of beautiful birds, bring those cameras. And most importantly a huge thank you to each and every staff member catering to guests under the ongoing difficult power supply situation on the island. We really APPRECIATE your warm Cuban smiles when you came to work. Keep up the good work and we hope it settles sooner than later. See you again soon. [Details]

I will start by saying we have been to Playa Pesquero 4 times. The ocean here is spectacular although not as warm as I remember but still loved it. The resort is still super beautiful. The older staff that have been with the hotel for 8 or more years are still incredible and warm and many remembered us. All the things above along with great customer service and so many little extras are what have brought us back over and over. It may sound like I am a Karen who is spoiled in this review but I normally wouldn't complain as I know Cuba has different ingredients at their disposal and more so with covid limiting their supplies but I have always praised this hotel and feel it's important for return guests to know about the changes….. The removing of so many little extras and the lack of good customer service like they had in the past are enough for us not to return here which breaks my heart to say as there still are some wonderful kind hearted staff members who still care, managers and people who run the hotel no longer care to please Canadian and European tourists. They do however seem to allow local tourists to do what they want no rules seem to apply to them just the rest of us. If you are curious about all the negative things and changes that we encountered you can message and I will be happy to share our experience. If I were to write everything here it would be 4 pages long.
Instead here are the “no Longers” about the resort and some tips we would have found helpful
Return guests would get upgraded when available – no longer
Return guests would get late check out – no longer
the new rule that you had to have stayed 6 weeks with them
Rules used to apply to all guests no exceptions- no longer
My husband, my 12 year old son and my 70 year old Dad were told pants are mandatory for the a la cartes. Although inconvenient as they would have to return to the room to change after dinner to back to the lobby, they still wore pants. In 2 of the 3 a la cartes we went to other guests went in with beach shorts not even dress shorts and they were permitted. A guest we met from Europe came in dressier white shorts and he was told no and he went to change into long pants while his family waited for him to return and not 5 min later a family sat next to us 3 out 4 of the men were wearing casual/beach shorts

Plastic cups-no longer
Tip:
>bring cooler/tumbler cups-there is no plastic cups anymore and you cannot take the glass ones away from the pool bar another rule only applied to some of us. There were other guests the poor bartenders had to pretty much babysit not to take the cups away
Little carts and cookies in the lobby- no longer ,
So disappointing we appreciated that extra touch. It was cured meats, bruschetta and cheeses and another cart with brandy etc. they used to come around the lobby with. They also always kept little container trays with cookies and buns next to the coffee cart in the lobby no longer, so disappointing

Little carts/vendors on the Blvd. to the beach-no longer

Hungry late:
Too bad so sad, so disappointing. The below standards snacks at the Beer garden were your only options. Sardine spread on toast and some yuca that's it.
Tip:
take bananas to your room from the buffet or you will starve
Maybe zip lock bags to take buns too

Diabetic? Or have Allergies/dietary restrictions:
Tip:
>bring sweetener or crystal light stuff to add to water as they have no diet anything to drink
>there's no tip on religious dietary restrictions but keep in mind if you do not eat pork or beef your choices are limited. There were no fries as a backup either, actually no potatoes at all. Most soups although delish contained meat.
>note: veggie pizza is pickles and olives as the toppings and side note tomato sauce I found very sweet my daughter liked it though
>no hamburgers or hotdogs to be found either (sad for the kids)

Food options:
They used to have:
Carts I mentioned before> no longer
Pool Grill restaurant> no longer, sad as the food was always great here
Poolside carts/stands with burgers, hotdogs and fish & chips>very sadly no longer
24 hour beer garden with great snacks> it exists but great snacks> no longer
Seafood a la carte> as far as we know> no longer sad as we had lobster there a lot
This trip only once at welcome back dinner and was so sick after. Others also got sick from that dinner
Ice-cream place> it exists but the flavor selection they had before> no longer
Buffet>exists still, but only one buffet and the food was just ok no better than any other resort we went to in Cuba before which is a big step down for them as the food before was so good at the buffet
Bars>still exist

Entertainment:
>still have shows but not as good as they were before
>still have an animation team but before they had fun by the pool now its pool bingo…yay
Positive things:
*nice gym
*Dr. on site
*spa (never visited myself so not sure how good or bad it is)
*nice games room area with pool tables and ping pong, mini golf and more sports and games
*alcohol always available but no tequila for those who like it
*juices at breakfast were good but any other time of day or bar your choice is oj and pineapple from concentrate.
*resort grounds are well kept and beautiful
*beach is amazing clear water but sand not smooth little shells and pebbles
*rooms are a good size and beds are okay, we asked for connecting rooms which was great for our kids to have their space
*they provide beach towels but only one place to exchange (before there was by the pool and ocean now only by the ocean). Don't lose the towels they will charge.
*golf carts are available to take you around

All in all we still loved our vacation because the ocean and pool gave us the relaxation we were needing. Just wanted to let people know a lot has changed. [Details]

We arrived for the first time visiting this resort in Holguin. July 2022

Check-in: Quick

Room: Good size, clean, 2nd floor, good air conditioning, wifi worked in room, water temp good - con: shower had one of those hand held shower heads. A bit difficult to navigate while showering.
We wanted the second floor, glad we did. We met people on the ground level who had uninvited critters in their room. On two occasions guests found a big spider waiting outside their door - later found out it was a commonly known Cuban Bronze Tarantula, tarantula that is endemic to the island of Cuba.

Pool: Awesome, sparking clean and tons of loungers
Beach: Beautiful and lots of shaded loungers available.
Water: Calm and warm.

Grounds: Awesome to walk around - well manicured and beautiful flowers everywhere.

Food: 1 Star: Horrible. Not much variety, very little. Breakfast only good.
Al la Cartes: A joke. Poor Chef had to do his best with nothing.
Beach Grill not open while there.
Beach Ranchon open but horrible.
24 hours snacks: were horrible (at the beer garden)

Beer Garden: No canned beer only kegs. It was still chilled mugs though.
Ice Cream Parlous across from Beer Garden was very good: Chocolate, Strawberry or Vanilla. I had one every day.

We were told by repeated guests we met there how disappointed they were with the food quality and availability. We were told it was so much better pre-covid. No lobster, shrimp or barely seafood. Some fish cooked at dinner.

Second last day there I was hungry and we ate at the Beach Ranchon Restaurant. I broke my rule traveling and ordered Pork and Rice off the menu. I don't normally ever order meat in Cuba off a menu unless its grilled in front of me. Needless to say I was violently ill within 2-3 hours after eating lunch. I didn't leave the room from 3 pm on a thursday until 3 pm our getaway day. I barely made it home. I did not alert the hotel Dr. as I didn't want to be held in Cuba - with some nonsense it was covid or try to scam me. I just wanted to get home. It lasted 5 days after I returned home.

Also, because I was so sick getaway day, I had a window of time to pack my suitcase. Threw everything in that wasn't in there already.

Sad part is that when I returned home I was missing $20 in toonies and loonies I changed for gardeners for bills, ray ban sunglasses, a small crossbody purse, a bra and I don't know what else.

I did alert the resort when I returned home once I realized what was missing in my luggage. I got the generic answer that their resorts prides itself with good security. Borderline accusing me of lying.

They even questioned me about why I didn't see the hotel Dr. no record of it, why I didn't report the theft. Well that's because I wanted out of Cuba and I didn't notice anything gone until I got home.

Anyways, I expected that I'd get a generic answer as every resort prides itself it security, but lets face it, theft happens in every hotel around the world, whether reported or not noticed.

Watch out for locals swimming in the ocean in front of hotel trying to get money from you. Sob stories hoping to get some Canadian dollars. Also, security was allowing local people not staying at the resort to use guest loungers. Not a safe environment for your belongings. I know its a public beach but they should not be using loungers amidst hotel guests with all the bags left unattended, and lifeguards and security sleeping under the trees.

Anyways I don't want to slag the resort too much, as it was beautiful, just my mishap of getting sick and a thief getting my stuff.

It did not happen at the airport. My luggage is locked inside the suitcase on one side and the luggage itself. Nothing was rifled through when I opened it the next day at home.

Just don't expect pre covid food availability and don't bring anything you don't want taken.

BTW we had a burger one day at the Beach Ranchon and it was disgusting. Somekind of mushy meat, it looked raw inside but that was the colour of whatever meat it was. We were not the only ones shocked at the quality of the burger. Pizzas also were awful. Eating a frisbee. Thank god we brought with us chili flakes and tabasco to flavour our meals. No shame in bringing spices, you'll need it.

BTW the entertainment the week we were there was childish. No good shows. Just game shows.

Also not a place for young people, nothing to do at the resort and surrounding towns.

Kudos though to the Cigar Lounge. Best place to get a good shot of rum and air conditioning, good music until 10:30 pm. After that is a disco. [Details]

We love Playa Pesquero. It's in a less populated part of Cuba, southeast of Havana/Varadero. If you're looking for 'swinging nearby nightlife' this is not the place for you. But if you're looking for a gorgeous resort, beautiful white sand beach, snorkeling on the premises, and an ice cream shop ... This is for you!
We find the staff very friendly; eager to assist, energetic, and helpful. As this was our first trip South since the start of Covid, we weren't sure how we would feel. Covid protocols were in place, staff consistently wore masks, cleanliness was evident everywhere as it always has been, and we felt completely comfortable and sooo happy to be there. Most guests wore masks when indoors, maybe 10% did not, and we all smiled and enjoyed this wonderful place.
Playa Pesquero just 'feels right' to us, and we are as comfy as if we were home. We always book a Superior Room. Its layout, size and separate closet/dressing room area is fantastic. The rooms are traditional and a bit dated, but they ooze Cuban style and we love them. The new Adult Premium section is more modern, so if you're looking for updated rooms, you may want to check that out.
The buffet and a la carte restaurants were great. We did notice some lack of variety here and there, likely due to imports from Russia being shut down, but we had many lovely meals and were pleased with the fresh fish, grilled pork, pasta station, flaming crepes with dinner, and breakfast is always great. Bacon and smoked salmon were missed this trip.
The resort was not full when we visited so we enjoyed being able to get lounge chairs/sun huts any time of the day, and we also enjoyed private cabanas at the pool.
Definitely a favourite resort! [Details]

We spent 10 days in Playa Pesquero in October 2021 just this resort reopened after a long Covid-19 caused pause. There were about 25-30 paying guests from Canada, the rest was local Cuban families. The food selection wasn't the best but the stuff were very attentive. My wife and I had the first 8 nice days here. Not long after the we had the mandatory 72-hour Covid-19 PCR test my wife received a phone call that her test result was positive and did so 6-7 other couples who got the same bad news. All where only either the husband or the wife was tested positive, this seemed very unusual. There was no contact among these groups and couples and nobody had any symptoms. The resort had very good Covid19 prevention measures and there were very few guest/lots of space for everybody. Since all of us had the mandatory Covid-19 Travel Insurance coverage, we had a strong feeling that the Cuban authorities' been using this fact to fill quotas and use us as money generating assets in the current situation. This's very sad. People had to spend 3-5 extra vulnerable, desperate and miserable days on their own money before miraculously everybody tested negative and were allowed to leave Cuba. We'll be very careful about choosing our next holiday destination. [Details]

Got the location and lower floor I requested.
Stayed 3 weeks in Jan.
Wonderful warm staff, great service.
No clubbing because of Covid.
Good musicians at 7 in lobby and main show at 9:30. [Details]

As usual, we were not disappointment at Playa Pesquero. It's ALWAYS a pleasure to stay at this resort. [Details]

Excellent staffs, very friendly and courteous. [Details]

I expected the Hotel Pesquero to maybe be short of some foods since they are just opening up again. This was my second visit to this hotel. They were very limited as to food and drink selection. Omelette and Pasta bars had very limited ingredients to add to your food. Like one day I had an omelette with only parmesan cheese. Many times for meals the bread was all gone and when they had bread there was no butter. There are many more examples. I drank mostly beer and wine as they ran out of oj and never had tomato juice during the two weeks I was there. It is rated 5 star and I hope it gets back to it. This time it was maybe 3.5 The employees are always super and the attention they give you could not be better. Cuban people are super. This time though because of a lack of European and Canadian visitors Cuban families were allowed into the resort. There were many many kids around unlike the past. As a resort employee explained to us Cuban families coming in are there to party and not for relaxing times like Canadians. Yes they were!!! Very loud, always butting in front of you, always leaving a mess of drink glasses at the pool, will crowd you and be loud when there is plenty of room to spread out, always taking 3 times more food than they could ever eat and leaving it, always stealing the toilet paper out of all the wash rooms. This all really did surprise me. This resort is really a beautiful place, the pool is spectacular and the resort and restaurants are normally very nice. The landscaping and grass was in bad shape when I arrived but I think they were working hard at getting it in shape. I hope that thing will change in the future as far a tourism goes and if it does I will visit this hotel again. Until things open up and normalize, sad to say but I would not return. [Details]

Following a forced stay home for almost a year we decided to take a family vacation and spend 2 weeks at the Playa Pesquero one of the resorts that we frequently visit given the friendly overall atmosphere, the beauty of the beach and the diversity of the food and beverages offered at it's outlets. However, this year's vacation was quiet a surprise as although we were expecting shortages due to the COVID-19 pandemic but what we experienced was not very pleasant . Aside from the shortages in staff and food , we were overwhelmed by the high number of local clients who were at the resort during that period of time . Nevertheless, the hotel did not adjust the number of employees to match the surge of clients and the situation turned extremely chaotic. Constant shortage of supplies at the buffet ( ended up serving canned vegetables) clients bypassing people waiting in line so sometimes had to wait for 15 minutes to get a plate of food. What made it worse is that the chefs and employees who were serving were not even trying to tell those clients that there was a line to respect as if such a behaviour was normal rendering a lot of clients extremely frustrated and angry. Even on the last day when waiting in line to do our check-out flocks of local clients were bypassing the line of people waiting to do theirs and again reception employees were. It addressing the issue . Finally , we hope that what we went through was an exceptional circumstantial situation not to be repeated as if it does it will definitely negatively impact our decision to go back to the resort again . [Details]

Fantastic staff !
Enjoyed the pool, paddle boats, snorkeling, catamarans. [Details]

Our experience was very good. The first night we got in around midnight and got to our room and found our bed was about as comfortable as sleeping on a cement floor. The next morning we told front desk , no action . Our maid was there and explained to her and she called her boss and viola they had a brand new mattress there within two hours. We knew there were better beds c our friends had one. Small things not working they were there instantly to fix. [Details]

Very happy with resort. Limited food choices but doing the best they can. Bring your own favourite sauces. Beautiful multipool system, fantastic for kids. Excellent beach location ,good snorkelling. Beautiful lobby with 1st class coffee bar. The entertainment at nite A1 . The activity area with 3 table tennis tables BUT no paddles(broken) and burst ping pong ball.(bring your own). 2 snooker tables BUT pool cue's (2) missing felt on top. An easy fix but no desire to do so, like this for 3 years now.. Lots of kids want to use but cannot. Frustrating. Overall I love the place but U.S. embargo causing supply problems. Go to support these lovely people.. [Details]

we had a great time , super resort, would recommend it to everyone [Details]