Holguin

I do have a lot of great experience 1- there is a lot of programs and activities that I did enjoy. I can start with daily pools program. Every day great team having adults, kids programs. I enjoyed a lot. I would like to thank the team supervisor and all team members I would like to thank Melissa and her supervisor for everything . 2- great restaurants, great service, great food and the best staff who provided a great customer services 3- I can say all departments doing the best service

We enjoyed our stay at your hotel. Food was great, grounds excellent, beach...what can I say. And for all you "birders" out there, you will have lots to see in between the hotels if you walk to the right. Lots of beautiful birds, bring those cameras. And most importantly a huge thank you to each and every staff member catering to guests under the ongoing difficult power supply situation on the island. We really APPRECIATE your warm Cuban smiles when you came to work. Keep up the good work and we hope it settles sooner than later. See you again soon.

The resort is very nice. The best part is gardening and perfectly maintained grass, trees, path ways and surrounding. The beach is sandy but there are blade like rocks in the sea. I injured myself. I saw several people and kids injured. There was the medical staff at spot. The food was OK but, some were recycled into other entries or given next day. By the way, we had fish, shells, shrimps, pork, beef, lots of veggies, local fruits and good bread. The serving staff was OK. Better than during previous visits to Cuba. The female prostitutes are all over with old, aged men. Shameful and disgusting. The staff changes US dollars, Euros and Canadian dollars, instead bank near front desk, The room cleaning was excellent. Internet covers most of the resort but, after 5 hours one has to go to the front desk to renew the access. The entertainment was average, except the pool show. Take with yourself anti bug repellents. The tiny bugs are all over. I saw many people with big red stain-spots after being bitten. All in all, it was OK to spend week or so at the Playa Costa Verde, Holguin.

We went to Fiesta Americana on Wed February 11th - Wed February 18th in 2019 and had an amazing time and decided to go back the exact same week in 2020. We were disappointed this year. Here were the pros from last year: -weather (only rained one evening for about an hour) -food was excellent (for Cuba's standards) with fresh fruit everyday, a person available to make fresh smoothies, even options such as brie cheese were available -not crowded, don't have to get up early to save a chair by the pool/beach Cons from last year: -broken chairs (almost all of them have broken bases which make very uncomfortable for lounging) -very slow service at the snack bar -ran out of all bread throughout the hotel most days -we were in the main block which was really loud This year's pros: -weather - above 30 everyday, didn't see one drop of rain -got invited to a 'special dinner' one night with 8 others (4 couples) where we were served surf and turf in exchange for a review... -great spot -we were in block 17 which was (in our opinion), second best block. If we could choose, we'd request 16. closest block that is not right in the centre of the action. We don't like being a mile away but don't want to be right in the centre of the action kept up late from disco music, etc. This year's cons: -they brought in over 1,000 local cubans for Valentine's day (Friday) and Saturday. It was awful because that resort cannot handle that many guests. Not enough restaurants, not enough food, not enough toilet paper, not enough currency. Just plain awful. Every food lineup was hours long. They ran out of most of the food at every restaurant (imagine going to an italian restaurant and being offered penne noodles with white sauce and no meat as the ONLY thing left on the menu). Many of the Cubans were rude and would quite literally push you out of the way and butt right in front of you in lines. Huge disaster. -currency was always out at the hotel. they wouldn't break large bills into smaller ones so we tipped a few times and then stopped tipping until they'd break our bills (tried 3 days in a row before they finally had smaller money) -the above mentioned problem trickled into everything else.... toilet paper was always out, food was always out, etc -almost every lounger is broken and uncomfortable. we got up super early to reserve 2 of the 5 good ones around the main pool Still a cheap trip with great weather if you can let go of the anger you face trying to line up for a simple drink or coffee. And if you're ok for a couple days standing in line for an hour before getting seated at a restaurant.

Nothing jas changed. Same place we started going to about 10 years ago. 5 star Hotel next door almost ready to open. Hotel is lacking things from time to time. If you just go to get drunk you will not miss much. If your like me and don't drink you will miss things. No coffee at the 24 he snack bar in the mornings. The buffet same you won't go hungry but it's not 5 star. Watch out for a mass influx of vodka drinkers,they take over the place.

Cuba is undergoing an economic downturn and it's having a trickling effect everywhere...from chatting with the manager it's been about 3 months that hotel don lino has experiencing all kinds of problems too...first the cons:..bad roads towards the resort,rocky beach,poor selection of bar drinks,ants and cockroaches in some rooms,power blackouts( they've installed a generator),no internet, basic choice of meals,.no bank nor ATM ...safe lacked batteries to set code ..hardly any night entertainment except some partying at the 24 hour bar,my room had lizards..pros: staff working hard to maintain services ,calesh riders outside take clients to playa Blanca who're happy to be paid in Canadian cash..(it's accepted everywhere)..

This was the most accommodating hotel/ resort. We had issues with our first room and spoke with hotel staff who then upgraded our room for free and switched our room without any hassle. Hotel staff was friendly and helped guide us to figuring out excursions. I have nothing bad to say about this resort. The food was good as well, lots to choose from at their buffet. I was told you get what you pay for, so I didn't have high expectations. But this resort really exceeded our expectations and we would not hesitate to return again. Wifi was slow (it did work) but you are on vacation after all. Beaches were within walking distance and very clean. They had nightly entertainment for everyone of all ages. It was overall an amazing experience.

Though it is a 2 hour drive from the airport. It is well worth it. Unfortunately the local women that were visiting the resort on the weekend of my trip were very unfriendly, tried to obstuct my paths, pretended to spit at my feet and called me "Puta". This brought me to tears. And I spent the remainder of my vacation at the bar near the beach, where I was treated like a member of the family. Other than that the staff is wonderful, so friendly and so very accommodating. The beaches are amazing and the staff certainly makes you feel like family. I am definitely going back! I will just avoid the local women that take over the main stage on the weekends! I suggest the same or it will ruin your experience!