Havana

We stayed in the 'modern' section but spent most of our time in the 'colonial' section as it was more inviting and keeping with the ambiance of Havana. Would loved to have seen rooms in the colonial section. Overall our stay was very enjoyable.

My daughter had a wedding reception in Cuba ten years ago, and we stayed in Hotel Atlantico. It stayed in my memory as a beautiful place, and I wanted to go back for years. Finally, my son took me there in May this year to celebrate my retirement, but this time, I wasn't very delighted with our stay. The hotel is almost the same as a decade ago, a bit renovated, but mostly just over 60 years old and smelly of cigarettes and cigars. You can't go out in the evening or open your terrace door because mosquitos are so vicious, their bites would stay on your skin even upon your return to Canada. People are allowed to smoke not only in their rooms but all over the place, and they leave cigarette buts everywhere. Although the hotel area was cleaned every day, the beach is never cleaned of buts, so you have sand and buts plus cans, wrappers and all kind of other garbage at the beach. Horrible! On top of it, they have a DJ who speaks all the time and sings along the song through loudspeakers that they put in the pool area and at the beach. Unbelievable! It wasn't like that ten years ago. The food was average, the same every day, with flies on the cheese and salad. Before, it was lavish and clean and different every day. The staff was kind, especially in the restaurant, but Cuban guests were talking loudly and smoking and drinking everywhere and young people were kissing and hugging in the water like they're alone and all the time. All in all, I had a few nice memories, but not as nice as the first time I went there. Won't go again.

I am an experienced Resort traveller having been to Cuba before and Mexico and Belize. I had low expectations for this resort having researched it before going. It was worse that I could have imagined. It was filthy and in disrepair. None of the Canadian Holiday providers should be sending customers there. I needs much improvements before it is ready to accept any guests.

Hotel needs night entertainment. Rooms badly needs repair. Overall experience is okay for the price.

I stayed here for only one night prior to a catamaran trip with G Adventures out of Cienfuegos. This hotel was perfectly well situated to get a taste of the beauty of Old Havana. The music, the terraces, the cobblestone streets, the street life. The room was spacious and comfortable. The bathroom had plenty of hot water. The breakfast was just OK. The hotel staff allowed us (for a small charge) to keep our luggage there while we visited the city after our check out time.

Me and family we spent some good days in havana city. This hotel is very good. I hightly recomend it

Overall the experience was good. The hotel is clean and efforts are being made to keep repairs up to date. When notified of issues, the staff were willing to come in and make repairs as needed. We had breakfast included and I almost wish I had asked for lunch as well - the meals were served to order and the service was good. My two main complaints are about the rooster next door (who would wake us up every hour from 3 am until 7 am) and the staff on duty during the night. A few things to note - water is very difficult to get your hands on. The night staff is unwilling to sell it and it isn't provided in the rooms or included with meals. The location is a bit removed from stores and restaurants so you should consider buying extra water on your travels and stocking the in room fridge for emergencies. Security was also quite good. Staff were quick to speak to non-guests on site and the safe key was actually able to lock a huge closet so all of your personal belongings could be locked up easily at no extra cost. Finally, internet service is a bit dicey. You can buy a 30 minute access card for 3 CUC but it will take 30 minutes to login to any account. We walked into Miramar and purchased wifi access at one of the all inclusive resort hotels and found it was much faster at a comparable price.