Melia Las Dunas

The hotel layout and staff were lovely. The rooms were a nice size. Do have some power outages at various times of the day. The a la carte restaurants were good. Bathrooms around resort are few and far between. [Details]

Melia Las Dunas is a great getaway for families with children or seniors. The night life was nonexistent and there was no good music played ever. All slow songs, not even the Spanish music played was upbeat. Every single moment was choreographed or turned into a “competition”. It didn't really live up to the party vibe which was advertised. The entertainment team definitely tried their best, but again, was not at all geared towards a young adult/party vibe.

The staff however was the best. Regardless of where you were on the resort or who you were being helped by, everyone was extremely welcoming and happy to help. Manuel & Deybis from the dining hall are truly one of a kind and the kindest people I've ever met. Yobal at the bar is so funny and kind. These gentlemen were truly the highlight of our stay and we are so grateful to have met them all. [Details]

The hotel is wonderful it has very good attention, the entertainment team makes your days even better especially Keily,Eissa and Ricardo. This place can be your second home I recommend [Details]

The people!!
The people make all the difference for me, friendly always asking if I'm ok or if I need anything, from the garner to the entertainment personal to the bar tenders I have been to other Countries the service is not the same. [Details]

very nice hotel i alwais comeback because here i fell like home. the beach is beautifull and the people very frendly. the enterteiment activities are the best in cuba and latin america. they make you have fun yes or yes ricardo and yeleinis super fun. i will comeback again and again super recomendable. [Details]

From the moment we stepped off the bus at this beautiful resort, everything was amazing. From the friendly staff who make you feel like family, especially Ricardo and Yelleinis, they are amazing to the spectacular views along the 10 km stretch of soft sand and warm ocean water. The food is plentiful, entertainment daily and nightly, definitely something for everyone young and old. This is our second time here in 10 months and we are already planning our third trip here for April 2023. [Details]

Friendly staff. 10km of beautiful beach. Entertainment staff is the best ricardo yeleinis and eliany very enterteiment goes above expectations. Never a dull moment at the resort we was here in January end here we are again super recommendable [Details]

The hotel was not very busy (time of year). There was always plenty of chairs at the beach. Only a few a la carte restaurants are open, but the food and service were good. What is fun about this time of year, with less people, is you don't line up and wait for anything. The table and bar service are really swift. I see a lot of people complaining about food choices. Its true, there is not as much choice as I would have liked, but this is due to seasonal and supply shortages. We had a good selection, and always found what we needed. The best part of this vacation was the staff. Always smiling. Always making extra effort to make us comfortable. Their best asset is Ricardo. He is unbelievable. Super positive, gets you involved in activities and is the best Activity Coordinator I have ever seen at any of the hotels I have been to. He is a key reason I would return in a heartbeat. If you are reading this Melia management, give this man a huge raise !!!! [Details]

Came to this resort with my husband for 2 weeks for our baby moon. We had a beautiful experience. Everything was perfect from the stunning views to the most amazing staff. They had entertainment every night and fun activities all day long. They really know how to have a good time here!! [Details]

Absolutely amazing resort! Super friendly and accommodating staff, fun entertainment, good food, beautiful beach. Will definitely be coming back with my family. [Details]

The staff are amazing. Ricardo in entertainment is a lot of fun, high energy and keeps the party going. Love him!! Osliedy in the beer garden is such a sweet lady, love her. If you need anything Sandra is your girl!!
She will accommodate as much as she can.T his is my 5th time here and I will keep returning as it is the best hotel in Cayo Santa Maria [Details]

The entertainment crew was one of the biggest highlights of our trip. They always have something new going and the staff is the friendliest. Beach party, white party, shows at the stage and the live cuban music are some of the most important activities in the hotel. Ricardo in particular made our trip full of fun activities and entertainment. Highly recommend! [Details]

I loved everything about Meliá, the staff, the hotel, the service, everything was perfect. Everyone is so friendly, I had such a good time practicing my Spanish with them. All of the activities were well organized and fun for all ages - I could tell that the clients enjoyed them very much. I'm 16 and I had a lot of things to do, and many people to talk to. All of the gardeners were so talkative, always saying hello! Mi mejor amigo de los jardineros se llama Frank. I also made friends with the lady who made pancakes in the morning. She is so nice and talented (she drew designs on the pancakes for the kids). There are lots of activities one can take part in. For example, my personal favourite was the aqua gym - when it was led by Ricardo. He's so engaging and is always making sure everyone is having a good time. Another thing I loved were the daily shows at night. I loved watching the dancers perform - they had a different theme every night. I watched every single one of their shows for 14 days, and even talked to them in the end. Once again, everybody is so friendly! The bar services are really good as well, a good variety of drinks and lots of friendly staff always there. I miss Meliá and all of the people I met there <3 ¡espero volver pronto! [Details]

Beach is very nice, the crew is so welcoming and fun - especially the animation crew. The activities are entertaining and engaging, my favorite was aqua gym with Ricardo, he has such good energy, and provides a fun space for all to enjoy. [Details]

J ai passé un merveilleux moment à las dunas spécialement avec Ricardo une personne vivante et agréable et généreux avec son temps et ma fille avec yeleinys au club enfants très intentionné et aimante le cite et magnifique et la plage et à coupé le souffle..... [Details]

Je suis présentement là, 22juillet au 29juillet.
Plage est magnifique! Resort super! Je dors toujours mal partout, mais j'ai super bien dormis! La nourriture est très bonne pour la
Place. Les gens sont tellement gentils, toujours de bonne humeur! Vous voulez danser ou apprendre des « moove » Ricardo is the guy! The moves he's got, wow! J'y retournerai et recommande a tous!. [Details]

Best beach I've been to! Entertainment staff is phenomenal! Ricardo on the beach always kept us busy and having a great time! Food was much better than expected! Rooms very clean and AC always working. Can't wait to come back and see all our friends! [Details]

We went to Melia Las Dunas for the week and had a blast. Thanks to their very helpful and friendly staff. Their entertainment team comprising of Eissa & Keily at the pool we're super fun and great, guiding dances, and multiple water activities. All around the staff, food and drinks were awesome! The beach was also phenomenal, as well as the water. [Details]

We are loving the stay a the hotel. Friendly staff. Great entertainment and for the kids. Kids are loving being here. Would definitely return!! [Details]

great place to visit in Cuba, amazing destination!!! the people are fantastic & the entertainment is great had lots of fun every night !! [Details]

This resort is amazing, beautiful beach, pool and staff! The staff made our vacation amazing. The entertainment every night was so fun, and the entertainment manager Ricardo was so nice! This is our new go to resort. [Details]

Great experience, very helpful staff, spacious room, clean, delicious and tasteful food, beach super clean, lots of entertainment activities ( white party, Latino show, Cuban show) for kids and adults. I met with very friendly guys, Ricardo, so impressed with his gentleness and very friendly, speaks English well. Manuel, and Ricardo. I really enjoyed my stay in Melia Las Duna and I can't wait to my next trip, Melia Las Dunas! [Details]

Very nice hotel and very nice people. Entertainment activities were fantastic, crew never failed to impress. The beach is beautiful as well, very safe and clean. Resort service all together was amazing. Ricardo, Alejandro, Aramis, Kaylee, Elianys great people make sure all contributed to our fantastic stay. [Details]

Adoré notre séjour au Mélia Las Dunas. Le personnel fait la différence. Merci ! [Details]

Melia Las Dunas Hotel is a great one. I'm so happy that I discovered this hotel. I highly recommended.
But the price is little bit high. [Details]

We just returned from a week at Melia Las Dunas. This was our second time. I had emailed ahead and requested an accessible room as both my husband and I have some mobility concerns. We arrived to find we were booked in a lovely accessible room in building 44. The room was clean and bright, close to the read pool and the beach access. Thank you so much for so graciously taking care of our request.
We ate exclusively at the buffet as my husband likes plain things. We always found enough to eat and the staff were fabulous. I would love to see more cooked vegetables but realize they may not be readily available. Tip: go at the start of mealtimes for a quieter experience with shorter lines for the cooking stations.
This resort is large but we were on vacation and took our time.
Tip: Go enjoy your vacation, the Cuban staff work hard, be polite and cheerful...relax and don't stress the small stuff. Enjoy the beauty!
Thank you to all your staff for a relaxing time, just what we needed and hoped for. [Details]

Resort too big. SOOOO much walking to get to any where. Too many people. Buffet loud and large line ups. Mini bar in room suppose to stocked daily....never happened, even after several complaints to maid and special services. Coffee pot and cups in room but no tea or coffee even after several requests. [Details]

The biggest thing for people to remember is that this is an older hotel that had been struck by a hurricane over 2 years ago and is constantly under renovation. The people that work in the resort consistently go out of their way to make your trip special. Not everyone you meet will have a connection with you, but there are several that will.

The room, there are problems with it. There is a mouldy moisture smell which happens in older buildings and ones where high levels of humidity are. The air conditioning worked, the shower had warmish hot water most of the time and the mini bar was always stalked up. The maids are always helpful and around if you need them.

In the regards to the buffet, the only negative I have is the repetitiveness of the food, but it was always edible and tasty. There are several stations that cook food at the moment and the line ups are long, that got frustrating but understandable for most people. The fresh juice station is amazing and the ladies that work their are beyond friendly and courteous.

The a la carte's were great as long as you don't go in expecting too much, for example the Pad Thai isn't the same as we eat in Canada but still good. The Mediterranean is my favourite more for the service than the food but still amazing.

There are two pools, one on the adult only section which is super quiet and serene. The family pool can get a little loud but is a great time. Seats can be limited at busy times, best to get your seats early.

The beach is amazing. Probably the most beautiful in the whole world. There is nothing more stunning than there.

To be perfectly honest there are probably several nicer resorts in Cayo Santa Maria at this price point, but you can't go wrong here. The people at the Las Dunas are some of the nicest and loving people on the planet. If you want to be safe with good food, a clean resort, and great service this is the resort for you. Looking forward to going back for my fourth time next year. [Details]

I enjoyed my stay. The hotel is a little dated and worn but extremely clean. Staff is very friendly and helpful. The beach is the nicest I've seen. White sand . Plenty of beach chairs and towels. I was told that the food in Cuba is bland and not very good. It was the opposite. Plenty of variety at the buffet and you get to choose 3 complimentary restaurants. Many of the meats and fish are cooked to order. Planning to visit again next year. [Details]

We travelled as a family of 4. 5 year old and a 7 year old. Great for families lots of entertainment for the kids. Line ups can be long at the buffet but if you time it right it's fine.
Rooms were great. We stayed on the second floor. Beds were comfy always had clean towels. We always tipped our maid and left her some goodies.
Was our first trip to Cuba and we enjoyed it [Details]