Paradisus Los Cayos

The hotel was very nice for cuba. Clean rooms and grounds the staff were super friendly and helpful. We were there for Christmas with 2 adults 2 children (9 and 7). The only big downfall was the buffet opens for dinner at 7pm which with children is not good at all. They do have a 24hr snack bar. As well there was no entertainment at night. I was told it was because of covid and it will start again. I've been to cuba a couple of times now and this was the best food at a resort I've had. There were a lot of mosquitoes in our room as the door didn't seal well. We actually ended up spraying bug spray around it. Check in and out was very easy. We got a swim out room. But honestly wouldn't again. The weather wasn't warm enough the pool was very cold. I was happy with this resort. I would probably go again if the price wasn't so high. The internet times out after so many hours and you have to go to the front desk for them to reset it. Which I found annoying for the children's tablets and our phones. Seemed like everyday at least one had to be reset. Overall very relaxing and chill which I loved with the children. [Details]

The hotel was very clean and the staff was super nice and helpful especially the Bell Boy Lazaro! We really envoyed our stay and would definitely recommand this hotel. If you want a more private experience then I definitely recommand the upgrade. [Details]

Bel hôtel.
Toutefois trop gros à mon goût.
Malgré tout le voyage fût très agréable. [Details]

It's was a wonderful time with family and we made new friends. The best sand beaches ever. Perfectly appointed hotel in all aspects. Las Terrassas, a small mall at walking distance or by golf cart, offers from a complete spa, bowling, restaurants and cuban products, plus another beach to enjoy. Food was very good with lots of variety. I love the fruits, the fresh made juices and the impeccable service. A visit to the Delphinarium with a lobster meal is quite good. My best regards to Alvaro, Julio, Freddy and the musicians from Guajiro to Alejandro in a great orchestra. The dancers are all very good too! Don't miss the massages. Price was very good! [Details]

We had a fantastic week at Paradisus Los Cayos. The hotel was still quite empty and we were upgraded to a bigger room. Service was excellent, beach is beautiful, hotel grounds are lovely. [Details]

My husband and I travelled with another couple to the Paradisus Los Cayos on March 2, 2020 for a 7-Night All-Inclusive stay. We had a wonderful experience from start to finish.

Our rooms were in Block 17 - which is conveniently located, close to most amenities; main lobby, pool, buffet restaurant and the beach. The rooms are elegant, spacious and modern.

All staff were friendly and attentive. My travelling companions and I all agree that the staff at the Beach Hut Bar/Snack Bar and the Main Lobby Bar were worthy of extra mention for exemplary service.

The beach is extraordinarily beautiful. We loved the sailing, snorkelling and kayaking right off the beach.

We would highly recommend the Paradisus Los Cayos to anyone! [Details]

Paradisus Los Cayos is a beautiful contemporary resort.
My husband and I loved our week at Paradisus, our favorite resort in Cuba.
We will go back [Details]

Great weather, staff very friendly hotel brand new and very comfortable
entertainment at night great
Food not the greatest and internet very difficult to get through [Details]