Paradisus Los Cayos

4.12 based on 33 reviews

#19 of 24 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Cayo Santa Maria

Rated 4.5 stars

Click here for detailed ratings

Write a review now

Traveller pictures (50)

Travellers Reviews in
FrenchEnglish

Filter reviews by

Sort by

Blissful Week at the Paradisus Los Cayos

Lindsay Butterworth, Brooklin , ON

2020-03-12

My husband and I travelled with another couple to the Paradisus Los Cayos on March 2, 2020 for a 7-Night All-Inclusive stay. We had a wonderful experience from start to finish.

Our rooms were in Block 17 - which is conveniently located, close to most amenities; main lobby, pool, buffet restaurant and the beach. The rooms are elegant, spacious and modern.

All staff were friendly and attentive. My travelling companions and I all agree that the staff at the Beach Hut Bar/Snack Bar and the Main Lobby Bar were worthy of extra mention for exemplary service.

The beach is extraordinarily beautiful. We loved the sailing, snorkelling and kayaking right off the beach.

We would highly recommend the Paradisus Los Cayos to anyone! [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

The strongest points are most definitely the beach, the resort itself and the staff.

The weak points

The weak point is definitely the food and alcohol shortages, which is not the resort's fault. That being said, the staff/management make a valiant effort to provide the best options available at the time.

Certified

A wonderful vacation

Alda Barcelos, Concord, ON

2019-04-14

Paradisus Los Cayos is a beautiful contemporary resort.
My husband and I loved our week at Paradisus, our favorite resort in Cuba.
We will go back [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

Beautiful grounds and rooms. Excellent service all around the resort.

The weak points

A La Carte "Vento" not what we expected. Some of the dishes listed on the menu were not available at the time of our reservation

Certified

Paradise Paradisus

Rino Morettin, Richmond Hill, ON

2019-03-17

Great weather, staff very friendly hotel brand new and very comfortable
entertainment at night great
Food not the greatest and internet very difficult to get through [Details]