Gran Muthu Imperial

Gran Muthu Imperial
4.014.014.014.014.01
4.01 based on 176 reviews
#4 of 21 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Cayo Coco
Rated 4.5 stars
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Great trip again

, Hamilton, ON
2022-11-24
Returned to Imperial Nov 25 for 11 days. It was my 8th visit. Cant say enough what a wonderful resort it is. Everything is always fantastic. The main reason I keep returning is the staff. They make me feel like im family returning home. Visit once you wont regret it [Details]
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Beautiful Resort

, Cobourg, ON
2022-11-21
My husband and I went in October 2022. This resort is amazing, and all the staff go out of their way to help you. I would return there again and highly recommend. [Details]
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The strong points
Staff is great. There were lots of choices for food. The guy working the grill made us an amazing omelet every morning. Carols is the best bartender ever.
The weak points
Beach area is good, but you need to walk down from the resort some for sandy beach.

We had a blast!!!!

, Grand Le Pierre, NL
2022-11-18
Being our third time at this resort the staff, once again did not disappoint. We were welcomed back with open arms (literally) and for the whole week we enjoyed seeing the hard working staff of this resort, it is so wonderful to see how dedicated and humble these people are, it truly makes us want to stay longer each and every time we visit. Covid has truly impacted the resorts of Cuba but there was always plenty of food and drink to go around.
We would like to mention the many amazing staff that helped us make this trip unforgettable, we apologize in advance if we have forgotten anyone:

Yulliet and Laimy from the Snack Bar

Yoenny, Ismary and Rachel from Front Desk

Aimee, Laura, Maury, Osvel and Guillermo from Buffet

Adriana and Jorge from Customer Service

Siomara our housekeeper in block 9. We were greeted every day with a hug and smile.

Yordanis from Marketing

Jeny and William the pool bar.

Yadi from Sports bar, you truly do make the most amazing drinks.

Carlos, Pino, Higteandro, Maceo Yanet, Grether,Asiel, Lince, Yoendry and Fatima from Lobby bar

Food and Beverage Managers Joan and Jean. Thank you for always checking in to make sure everything was okay.

We cannot forget the gardeners and cleaners who keep the grounds and hotel look amazing. [Details]
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The strong points
Staff
The weak points
Very little nightly entertainment

Sunny cuba

, Calgary, AB
2022-11-11
I have been to this hotel three times, great staff, close to Pilar the best beach in Cuba, the drive there is way to long. the food what food....... [Details]
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The strong points
Still a newer hotel easy to get around, any minor problems will be fixed right away, three beautiful pools great view of ocean
The weak points
the food, gone really down hill, no bread, and the smallest buffee in the world, the food they had was the strangest period....
Certified

Beautiful Resort

, Angus, ON
2022-11-08
I stayed at the Grand Muthu Imperial last month. This resort is gorgeous very easy to get around. The buffet had a good selection and the food was tasty. They made amazing ice coffee at the lobby bar and I discovered melon daiquiri at the sports bar. We stayed in building one the room was beautiful spacious very clean. They had Robes and slippers in the room (we didn't use them but I thought it was a nice touch). There was a tub and a separate shower. The view from our room was stunning. There are 3 pools, but while we were there they needed cleaned. I thought the entertainment was too loud in the morning, I learned to wear earplugs while trying to relax by the pool. I will definitely go back to this resort again. The staff were so amazing and I've see pictures and know the pools look amazing nowShow [Details]
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The strong points
Pool, staff and layout
The weak points
Pools were not clean when I was there but they are now. The entertainment staff to loud in the morning

Great trip

, Woodstock, ON
2022-11-06
We had a wonderful time it was our 5 anniversary we had a special ala cart meal very fancy n food was good all the meals we good lots to choose from the staff were very helpful n always smiled the entertainment was fabulous the pools were great the bars were always close by lots of lounge chairs non resort and by pool we have the best time exploring the grounds n they way things were decorated was creative and beautiful no complaints from us :) [Details]
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The strong points
Relaxing on the lounge chairs in lobby having a Spanish coffee
Sanitary measures (Covid-19)
No problems

Wonderful resort

, Tiny, ON
2022-11-04
Love this hotel! 4th time to GM Imperial. Rooms are big and clean. Resort is layed out so it is easy to get around. Biggest draw is the wonderful staff. Always happy to help with whatever you need. [Details]
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Gran Experience!

, Chatham, ON
2022-10-28
One of the best resort I have visited till now. Papito at check in were really helpful and friendly. Great staff who knew how to serve the customer such as Maury at the buffet, Giosvanni at the Cigar Bar, Yadianis at the Sports Bar, Manuel the gardener and Nellie our Chamber maid, their service was excellent, very friendly. Our room was well equipped, beautifully designed and brand new. From the balcony, we could view the sea and pool, feel the cool breeze. The location of our room was absolutely perfect. As soon as you come out of our building, we can access all the amenities with a short walk to the beach, pools, restaurants and bars. The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment.

Our stay at the hotel was absolutely perfect! The food for me was good, just enough since it's a low season and you will never go hungry. The Gran Muthu Imperial's Cuban day is by far my favourite from all the resorts I've been. Not to forget the Gran Muthu Imperial's burger is top notch and you have to try it. One of perks was be able to connect with our loved ones back home, their wifi is available throughout the resort specially in our room.

Yordanis, our main man! He made our stay more comfortable and enjoyable. He accompanied us to the Cigar Bar and we had a great time together. He says hi and chatted with us every time we see him and made sure we are good. All respect for him who does a great job at Gran Muthu Imperial with excellent hospitality.

There are 5 in our group and we all agree that we will come back again and again in this resort. I highly recommend Gran Muthu Imperial. [Details]
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The strong points
Customer Service, Brand New and beautifully designed resort

What an amazing experience!

, Clarington, ON
2022-10-26
This was my 4th time to Cuba, and by far my most favourite! I have always loved the Cuban culture, but this time at Gran Muthu Imperial just hit different. It didn't feel like a vacation, it felt like I found my second home. The other resorts I've stayed at the staff were very friendly and welcoming; at Gran Muthu Imperial, I felt like family. I will return to this resort, again and again - the scenery, the entertainment, and the energy from the staff were as intoxicating as the colourful, unique drinks we were regaled with! Words cannot even describe the incredible experience I had here. I cannot wait to go back [Details]
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The strong points
The staff!
The weak points
The bug bites

Une première visite, mais pas la dernière

, Trois-Rivieres, QC
2022-10-25
Un endroit exceptionnel, le personnel est charmant et très accueillant. Domage aucun endroit pour danser le soir.
La chambre était magnifique et j'ai bien mangé, avec des menus variés. Le seul inconvénient est que vous n'avez pas accès aux services des autres hôtels de la même chaine. Par exemple, le bar de la plage de l'hôtel Muthu cayo guillermo (niveau plus bas) que l'impérial, mais avec une plage légèrement plus belle (moins de coraux et d'algue dans le sable au moment de ma visite. [Details]
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Muthu Imperial

, Belleville, ON
2022-10-15
Hotel staff did a great job with minimal resources. [Details]
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Certified
Hotel reply, PR/Marketing, on 2022-10-19
Dear Lee Gratton, We are very grateful that you have taken your time to share your experience at the hotel and in the same way, please allow us to offer you our apologies if we did not really meet your expectations this season. Despite the global situation of pandemics and hurricanes that have affected us notably, we are very committed to providing a service like the one our clients deserve. We only hope you give us the opportunity to serve you in the future to show you what Gran Muthu Imperial is all about. Best regards.

Awesome relaxing trip

, Windsor, ON
2022-10-14
The Imperial was awesome and very relaxing. My only downside was the beach but rest assured there is a beautiful one next door that you can use and they will tale you to it and bring you back. My room was in Block#9 and the best view ever of ocean and pool. resort was very clean and well kept and rooms were very clean. Considering the times the food was good and always something to eat,. The staff goes over and above for the guests We will deffinately go back [Details]
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The strong points
The staff and the rooms and just the resort . A smaller resort which is very well needed by me. They have the best customer service staff and if you need anything they are there for you . If they don't have what you want at the resort they will find it
The weak points
small rocky beach but awesome view
Hotel reply, PR/Marketing, on 2022-10-26
Dear robin, We would like to thank you for sharing this kind comment on this important site, regarding your recent stay at the Gran Muthu Imperial Hotel. It is a real pleasure to read that you appreciated this small resort and our friendly staff. Rest assured that your kind words will be shared with the entire team who will be very happy with your words of satisfaction. It will be a pleasure to welcome you soon.

The best place in Cuba

, Ottawa, ON
2022-10-08
We've been to Grand Muthu Imperial twice, planning to be there again soon. This resort is our favourite place, a must visit destination. Even people who establish themselves by complaining about everything, will not be able to find fault. There is no point in visiting, if you want to commit suicide, you will change your mind. We have been to Paradiso de Oro Holguin Cuba more than 10 times, when the place was run by Jean-Marc Rousseau, general manager. Past patrons would come back because of small details, like cloth napkins, 11 years of Santiago the Cuba rum and so on, the same as at Grand Muthu Imperial! I advised Alejandro, the general manager, not to change anything, he is a brilliant guy, always doing the right thing, this place in great hands. If you love karaoke, at the Grand Muthu you can perform every day, they fulfill your every wish - if they pour you a drink, they bring the bottle and show you, if you have a "do not disturb" sign on your door they will never enter. This kind of place is very rare to find. Lince, Yanet, Fatima, Jorge, Yasniel will prepare you Mojito, Cappuccino, Pina Colada royal service level, ask for one with strawberry, you've never had one before. We were lucky to find this place, and saved a lot of money on royal service. I try to help Cubans, since they're respectful and super friendly, but service never suffers whether you tip or not.
This kind of professionalism is very appreciated. Intelligent people value this place! So we had good company. Of course, everywhere there are advantages and disadvantages. Our obsession with the truth commands us to speak about the negatives as well. If you are allergic to healthy food and need something toxic, go somewhere else or bring a bag of chips. Since we have equality, the pool at the resort is full of topless men ;) The reception manager is the most beautiful woman I've ever seen. She belongs in beauty contests world-wide. But if she stays she must wear a mask, to save families.
A word of advice, women stay in the pool men stay at the reception ;) [Details]
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Hotel reply, PR/Marketing, on 2022-10-19
Dear Al, It is amazing to know that you have encountered our hotel to be a great place to spend your holidays. Thank you very much for all your praises on our services and our staff. All this comments make me feel proud of my team and their daily efforts on providing you with an unforgettable experience. It is so good to read you have appreciated how sanitary protocols are strictly complied with in our hotel, since the safety and well-being of our guests is of great importance to us. Thank you so much again for the time you have taken to review us and for rating us as the best hotel you have visited so far. We are already looking forward to pampering you again at the Gran Muthu Imperial and providing you with another excellent holiday. Warmest regards,

Vacances de rêve en couple

, Saint-Jean-Sur-Richelieu, QC
2022-10-08
Nous avons séjourné à cet hôtel en couple du 18 septembre au 1 octobre et c'était super! Service impeccable et nous avons toujours très bien mangé. La chambre magnifique et propre à chaque jour. Merci très spécial à Jeidel pour le petit déjeuner fait avec amour, Carlos pour être très à l'écoute des clients et Yannier lo yaman papito pour son sens de l'organisation et son sourire accueillant. Merci à tout le personnel ! [Details]
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The strong points
Le service La propreté La nourriture
Hotel reply, PR/Marketing, on 2022-10-19
Dear Chantalita, Merci beaucoup pour votre avis sur votre récent séjour dans notre hôtel. Nous sommes très heureux de savoir que vous avez apprécié vos vacances et que tout le personnel, en particulier Jeidel, Carlos Yannier (papito), qui vous a visiblement traité comme vous le méritez. Merci encore d'avoir réservé un hôtel et nous vous accueillerons à nouveau dans un proche avenir.

Amazing Resort

, Orangeville, ON
2022-09-13
Can't say enough wonderful things about this place. Weather was perfect, staff was super friendly and accommodating to whatever we needed, pools were stunning, grounds were immaculate with gorgeous greenery, our rooms were clean, cool and had amazing views of the entire resort as well as the ocean. The food displays were gorgeous and they served the food with obvious pride in the restaurant. We ate mostly at the buffet in the “snack bar” and there was always many choices of interesting foods to choose from. The entertainment was fantastic as well. The young staff who ran daily events at the pool side were quite engaging and super friendly. I only caught one evening of entertainment in the main lobby as most evenings I was exhausted from lounging by the pool! The “International Show” was spectacular-dancers were very professional and the young man who sang a Whitney Houston song blew my mind!!
The little bugs called noseeums were bothersome to me and it made sleeping difficult with the itching but certainly not the fault of the resort, rather nature & rainy season. Beautiful beaches a short walk or golf cart shuttle away! The views are stunning from anywhere- infinity pools, ocean, look out points at water front [Details]
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The strong points
Friendly staff Great food Lots to do Clean resort Air conditioned rooms/nice beds
The weak points
Bug bites More English signage on foods in the buffet needed
Hotel reply, PR/Marketing, on 2022-10-19
Dear Chernobel, Thank you very much for your nice comments. We are very pleased that you have posted them on this important Monarc site. It is always encouraging when we see that one of our visitors had a great time with us and that the entire group lived up to their expectations. His words will be shared with the entire work team, we are convinced that they will encourage them to continue working in a dedicated manner to offer a service and attention that improves every day. We will continue to maintain a very quaint hotel so that it remains your preferred choice. Thank you very much for recommending us. We count in advance on your return. With warm regards,

Great week in cuba !

, Sarnia, ON
2022-09-02
It was a great week at the grand muthu Imperial ! Everyone was great from the bell hop Elvis, he was so helpful when ever I needed something!
To the lobby bar for the best Spanish coffee from Robert Lyncee! Snack bar the food was great the cooks were amazing! I didn't get there names but the food was perfect! Porchy was great at the snack bar! Yoan was amazing he looked after you if you needed something and couldn't find it! Plus made the best gin and tonic!
To the entertainment lisandra Dominguez, she was great and sure made us feel welcome at the pool and at the shows at night ! To the lobby bar nights and snack bar! Higteandro Garcia! One of the best ! He was fun and made you feel special! Plus he could make you a great mojito! Sweetheart of a guy !
The pools were clean and guys working around them were very helpful yosquiel Betancourt was very nice and was super friendly and helpful he treated me and my girlfriend like family! The gardener Angle was so nice made us hats and he works so hard to keep the grounds perfectly!
To the guy making the churros ! I lost his name but a awesome guy ! To the best bar at the hotel! The aqua bar !!!
Randy Perez and Abel Cabrera these guys are so fun and they make a trip fly bye so much fun at the aqua bar !
I will be going back this is a great place !!! [Details]
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The strong points
The bars The food The people who work at the Imperial is the strongest part ! Treat them nice and you will get back 10 fold!
The weak points
The beach Ya that's about the only thing! But a little walk and you are swimming in a nice beach !
Hotel reply, PR/Marketing, on 2022-10-19
Dear Andrew Harvey, We would like to thank you for sharing this kind comment about your recent stay at the Hotel. It is a real pleasure to read that you appreciated this small resort and our friendly staff. Rest assured that we will share your praise with our team. We can't wait to have you back in the very near future. It will be a pleasure to welcome you soon.

Family vacation

, Toronto, ON
2022-08-09
I don't usually write reviews especially a bad one for any of my trips but seeing a beautiful resort falling apart like this one changed my mind.
Buffet is open with lots of flies and birds, and if you are late you stay hungry or get a miniature size of hamburger and few fries waiting half an hour to be prepared.
Rooms partially cleaned with no clean towels and toilet paper replaced .
Pools and bars are great, but for the beach you have to walk about several minutes and if you don't bring water shoes you can't get into the ocean.
Overall, if you are planning on going there and read all the good reviews you will have the probably same disappointment as I have .
Would not recommend or stay another time. [Details]
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Certified
Hotel reply, PR/Marketing, on 2022-08-17
Dear Bb, Thank you for taking the time to write your comment on this page. We appreciate his sincerity about the experience he had in our Hotel during his stay. We apologize for any inconvenience we may have caused you. We assure you that we are fully committed to meeting our clients' expectations and we are sorry that this was not the case. Although we respect your opinion, most clients enjoy their stay and services despite some limitations. Our team has carefully analyzed each point mentioned in your opinion, so that this type of incident does not happen again to future guests. If at any time you decide to give us another opportunity to serve you at this hotel, you will be welcome and I am sure we will make you change your mind.

Perfect vacation

, Moncton, HA
2022-07-26
Travelled with my mom and had an amazing vacation at this hotel [Details]
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Certified
Hotel reply, PR/Marketing, on 2022-08-17
Dear Sylvie Guimond, Thank you very much, on behalf of the entire group of Gran Muthu Imperial workers for letting all our future guests know about your vacation experiences at this hotel. We hope that you and your family will honor us with a future visit. Thanks again! Best regards,

Grand mutha mperial

, Hamilton, ON
2022-07-22
I spent another great week at the Imperial june 22-29 it was my 6th visit and keeps getting better. check in is a breeze and Ismarys very pleasant and helpful. Rooms are modern and well kept. everything you need. lobby a great place to unwind at night with entertainment. entertainment team are fantastic. Staff n lobby are always smiling and happy to get what you want..Gretel one of the best. Beach very beauiful. 3 pools if you want quite or fun and games. Jennifer in the middle pool is a sweetheart. 24 hr snackbar a great place to grab a bite. you gotta meet Jose Ramon. sports bar is great. Yadi best bartender and person ever. Gym has lots of equipment and Giobany is the man. Im sure you will meet Yordianis
. Media and public relations. always around. cant say enough good things. hope to be back soon [Details]
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Hotel reply, PR/Marketing, on 2022-08-17
Dear steve, It is amazing to know that you have encountered our hotel to be a great place to spend your holidays. Thank you very much for all your praises on our services and our staff. All this comments make me feel proud of my team and their daily efforts on providing you with an unforgettable experience. Thank you so much again for the time you have taken to review us and for rating us as the best hotel you have visited so far. We are already looking forward to pampering you again at the Gran Muthu Imperial and providing you with another excellent holiday. With warmest regards,

Amazing!

, Montréal, QC
2022-07-18
Had an amazing time over there! The staff is super friendly and respectful, and they will work super hard to make your stay as fun as possible. The pools are a relaxing place but they also offer group activities like pool dancing class, spanish learning or games over there, the beach is not too far and they have a few bars in the resort depending on your tastes (cigar bar, sports bar, etc.). There was an evening show in the lobby eveynight I was there and it was super entertaining. Definitely coming back! [Details]
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Hotel reply, PR/Marketing, on 2022-08-17
Dear Leila, Thank you very much for your nice comments. We are very pleased that you have published them on this important Monarc site. It is always encouraging when we see that one of our visitors had a great time with us and that the entire group lived up to their expectations. His words will be shared with the entire work team, we are convinced that they will encourage them to continue working in a dedicated manner to offer a service and attention that improves every day. We will continue to maintain a very quaint hotel so that it remains your preferred choice. Thank you very much for recommending us. We count in advance on your return. With warm regards,

Great trip!

, Toronto, ON
2022-07-14
Wonderful staff, wonderful resort. Had such a great time. [Details]
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Hotel reply, PR/Marketing, on 2022-08-17
Dear Mitchb9, We would like to thank you for sharing this kind comment about your recent stay at the Hotel. It is a real pleasure to read that you appreciated this small resort and our friendly staff. We are pleased to know that you had a very pleasant stay and that you found everything you needed with us. Rest assured that your kind words will be shared with the entire team, they will be proud that all the effort and dedication at work has been well recognized. A warm hug. We hope you come back very soon.

Great vacation

, Lasalle, QC
2022-06-30
Great vacation in Cayo Guillermo, a little island on the side of Cayo coco. The weather was incredible, and the infinity pool is a major highlight. The staff is nice especially Marie from the snack-bar, the food is average for cuba but the beach and relaxation is worth it! [Details]
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The strong points
Beaches Pool Weather
The weak points
Food
Hotel reply, PR/Marketing, on 2022-08-17
Dear Marislawv, We would like to thank you for sharing this kind comment about your recent stay at the Hotel. It is a real pleasure to read that you appreciated this small resort and our friendly staff. Rest assured that we will share your praise with our team. We can't wait to have you back in the very near future. It will be a pleasure to welcome you soon.

Great

, Québec, QC
2022-06-04
Very cool and and a lot of activities. [Details]
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The strong points
The pool and the beach or great
The weak points
There is no soccer/basketball on location
Hotel reply, PR/Marketing, on 2022-06-17
Dear Leo, Thank you very much for posting your comments on this site and for sending us your opinions about our hotel. We are very pleased to know that you had a perfect stay and that you found everything you needed with us. A hug. We are waiting for you soon.

Love gran muthu

, Brantford, ON
2022-06-03
We lovvvveeeee GRAN MUTHU IMPERIAL [Details]
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Hotel reply, PR/Marketing, on 2022-06-17
Dear oliviapace, Thank you very much for choosing us as the ideal destination to enjoy a long-awaited vacation. We are happy to know that you felt so comfortable with the quality of our services and attention. A warm hug and come back soon.

Amazing vacation

, Cornwall, ON
2022-05-28
I stay for 7 days with my best friend May11-18, 2022. It was the most amazing resort to stay at. All staff were so friendly and welcoming. We had such a great time, everywhere was clean, food was delicious, drinks were beyond perfect, the pools were incredible. The shows and activities were a lot of fun. I need to give a special thank you to Yordanis, Denis, Lisandra, Alex, and Bryan made our stay so memorable. We had a lot of fun and met many friends that we now consider family. Love you all and can't wait to return in September. [Details]
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The strong points
Bryan, Denis and Lisandra were amazing with the music, dancing and activities.
The weak points
None
Hotel reply, PR/Marketing, on 2022-06-03
Dear Novemberfrog82, Thank you very much for posting your comments on this site and for sending us your opinions about our hotel. We are extremely pleased to know that you had a perfect stay and that you found everything you needed with us. We have shared your compliments with our team, for whom it has been a pleasure to serve you. Thanks for your comments. Hoping to see you again in our hotel. Hugs.

Best vacation ever!!!

, Saint Leonard, QC
2022-05-21
Where to begin?! Such a welcome when we first arrived. The staff was wonderful. Everyone was always pleasant and helpful. I came with my daughter and it was the best vacation ever!!!!! From clean rooms to choices of food and drinks and making great friends. We will most definitely return. [Details]
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The strong points
Friendliest staff ever!!!!!
Hotel reply, PR/Marketing, on 2022-06-03
Dear Johannecastelli, Thank you very much for your comment on this important site, for choosing us as the ideal destination to enjoy a vacation with your family. We are happy to know that you felt so comfortable with the quality of our services. If they returned home evaluating the possibility of rewarding us with their visit, we have obtained the most valuable recognition.

Best vacation ever!!!!!

, Montréal, QC
2022-05-21
i went on this trip with my mom and we've been to cuba before but no hotel compares to this one!!!! the service is amazing, people are so friendly! i absolutely enjoyed this hotel and everything that came with it at 100%!!! i will definitely be coming back! [Details]
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The strong points
everything about this hotel is a strong point
Hotel reply, PR/Marketing, on 2022-06-03
Dear izacap, Thank you very much for your comment in this important site, for choosing us as the ideal destination to enjoy a vacation with your family. We are happy to know that you felt so comfortable with the quality of our services. If they returned home evaluating the possibility of rewarding us with their visit, we have obtained the most valuable recognition.

Amazing Staff!!!

, Jarvis, ON
2022-05-20
I don't know where to begin but my experiences here with the amazing staff was my most memorable!!! From Gustavo in the lobby bar to Jennifer at the pool bar and Yordanis making it all work. The sports bar with yadi made it all worth while. She was incredible. What amazing staff! Thank you we will be back! [Details]
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The strong points
Spanish coffee at lobby bar Staff Main lobby atmosphere Infinity pool Beach
The weak points
Rocky parts of beach
Hotel reply, PR/Marketing, on 2022-06-03
Dear Jennyleighsuds, We would like to thank you for sharing this kind comment about your recent stay at our hotel. It is a real pleasure to read that you appreciated this small resort and our friendly staff. Take by sure that your kind words will be shared with the entire team, whose goal is to satisfy the preferences and needs of each guest. It will be a pleasure to welcome you soon.

Loved this resort and all that Cuba had to offer

, Hammonds Plains, NS
2022-05-16
This resort is beautiful! The rooms are lovely and very clean. We had a view of the pool area and the ocean, the best of both worlds. The restaurants, snack bar and other bars were terrific. The food was good, and yes the buffet may get a little monotonous, but if you do anything everyday it will seem that way. The staff at the resort are amazing!!! Everyone is super friendly. We became quick friends with Miguel and Brian. They are a part of the entertainment group. Those guys were awesome and we were sad to say goodbye. I also have to give a great review to Denise and Giobani, they were wonderful and very welcoming. The beach is nice, it's not huge but it is beautiful. We snorkeled right off the beach and swam in a school of about 10,000 fish. Playa Pilar is an amazing beach and only a short drive away. You can take a taxi there for $5 Canadian and he will even pick you up and bring you back to the resort. It was well worth the money and I would highly recommend it to anyone. We also did a Jeep safari, it's an all-day excursion and was wonderful. We visited a huge farm, where we rode horses and took a boat across a lake to a tiny restaurant where they served us an authentic Cuban meal. Just outside of the resort you can also go to a tiny little restaurant on the beach for a lobster dinner which was amazing. This is my second time in Cuba and it was by far my most favorite. I love this resort and I would recommend it to anybody. [Details]
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The strong points
The staff are amazing! The beaches are fantastic! The resort was beautiful and clean! The drinks were wonderful!
The weak points
The food was good but not excellent.
Hotel reply, PR/Marketing, on 2022-06-03
Dear Shelley, Thank you very much for choosing us as the ideal destination to enjoy a long-awaited vacation. We are happy to know that you felt so comfortable with the quality of our services and personalized attention. If you return home with the pride of showing off and recommending us, then we have earned the most valuable recognition.

Vacation

, Lawrencetown, NS
2022-05-06
This has been the best vacation ever! The resort is absolutely beautiful and the staff are amazing and so kind. Jose Ramon, Ernesto and Carlos make the best drinks at the snack bar, with the sweetest server Maria bringing the snacks to go with them. Brian and Miguel put on incredible entertainment by the pool everyday and teach fantastic dance lessons. The nightly shows were amazing, the performers were absolutely phenomenal. Yorundais made sure we had everything we needed and enjoyed our trip to the fullest extent. We spent the day at pillar beach and it was absolutely beautiful and just a short cab ride away or you can walk down a trail to the beach on the resort. I would definitely recommend visiting this resort and I will 110% be coming back! [Details]
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The strong points
Entertainment, drinks, beaches, pools, friendly staff, nice rooms
Sanitary measures (Covid-19)
Masks in the buffet, hand sanitizer everywhere
Hotel reply, PR/Marketing, on 2022-05-17
Dear Vic_burton99, We would like to thank you for sharing this kind comment about your recent stay at Gran Muthu Imperial Hotel. It is a real pleasure to read that you appreciated this small resort and our friendly staff. Take by sure that your kind words will be shared with the entire team, whose goal is to satisfy the preferences and needs of each guest. If you returned home evaluating the possibility of rewarding us with your visit, we have obtained the most valuable recognition.
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