Paradise in the sun
This was my first time at a small resort, I enjoyed being able to leave my room and walk 30 seconds to the towel shack, 1 minute to the beach, 1 minute to the buffet, the lobby, the pool and 2 minutes to the theatre. It was very windy the entire time so we were unable to enjoy the non motorized activities until the last day. We loved the staff. I went with my 18 year old daughter and her best friend. We went to the beach every morning and then enjoyed the pool area and activities in the afternoons. We participated in a few contests, the nightly lobby entertainment, the nightly theatre show and disco afterwards. We usually were the last ones up. The staff is amazing and not one person to complain about. We are very social and spent a fair amount of time getting to know the staff. Some of my favourites were Ernesto the DJ and animation team which included Maidel, Jormer, Fidel and Denia. Yosvany the pool/theatre bartender makes great drinks and Carlos the Maintenance worker/electrician is so sweet. We visited Playa Pilar twice which is a beautiful beach and did the excursion on the Glass Bottom Boat which included a swim /jump off the second level, snorkelling on a coral reef, drop off at an Island to swim and enjoy a Lobster dinner/drinks and entertainment for $40 CAD. The resort was able to accommodate both my daughter and I with gluten free options as we both have Celiac Disease. Neither one of us got sick the entire trip and twice the kitchen staff brought out Mousse directly from the kitchen to avoid cross contamination. Reception gave us a paper to give to the cook staff but it wasn't needed because we have learned over the years how to say we are allergic to gluten in Spanish and it wasn't an issue. The snack bar doesn't have any gluten free options nor the airport. The lobby is beautiful, open and so inviting and was a nice place to hang out for an espresso or iced cappuccino in the day. The entertainment in the lobby was good. We enjoyed a group dance with the models after the show our last evening. The theatre dancers/entertainers are talented, beautiful souls and I looked forward to their nightly greetings when I entered the Buffet for supper. There were many Cubans on vacation in the hotel and my daughter and her friend spent a fair amount of time enjoying their company. If you want to sit on a beach all day, you can do it here. If you want to sit by the pool, get drinks at the pool bar and enjoy music then you can do that as well. We never went hungry or thirsty. Every bartender, cook, and buffet staff were attentive and friendly. We always received water and extra toilet paper in our room. The rooms are dated I guess, but we had everything we needed, I mean it's not a new resort. Were there a few things that bothered me? maybe, but only for a moment and then I remembered why I was there. It's not the staff's fault if clients have bad hygiene habits at the buffet or butt in line. The incredible part is the amount of patience and attention they give to their clients. I never felt pressured to tip, but we always do because for the service it's well deserved and appreciated.