Cuba

Select one of the 14 destinations below that we have for Cuba to narrow your hotel review search further.
Best hotels in Cuba, based on:
#3 Paradisus Rio De Oro And Spa
#3 Paradisus Rio De Oro And Spa
Holguin
Cuba
525 reviews
Manage Expectations
This was my first visit to the hotel. My friends had visited pre-COVID and recommended the location. It is an adults-only, well established resort. Predominantly comprised of middle aged/older guests - this is not a party resort, but a more sedate vibe. The room was spacious and clean. Good variety of spaces, with ample seating and lounging areas. Some interesting outdoor spaces to explore. The biggest challenge was due to food/drink shortages and this is where a guest needs to manage expectations. Buffet fare was the same each day, some items (like papaya and lettuce) made inconsistent appearances. For example, the salad buffet consisted of onions, white cabbage, carrots, beets and sometimes cucumbers. Don't expect broccoli, cauliflower, kale, mixed greens, or peppers. The fruit on offer was apple, star fruit, white grapefruit and pineapple. You won't find mixed berries, watermelon, mango or grapes. I don't believe this is unique to this resort in Cuba. Vodka and rum were in large supply but there was no tequila, gin, club soda, diet pop or ginger ale. If you have food/drink intolerances, dislikes or allergies, your options may be minimal. The best places to eat were the beach restaurant and pool bar restaurant (food was made to order). The Cuban and International a la carte restaurants served the best quality wine. You can tip in Canadian, USD or Cuban pesos. Note that only paper money is accepted (ie, no coins). Many staff have worked at the resort for years and get to know repeat guests. Overall, they are polite, and friendly. I never experienced any mediocre or rude behaviour - only smiles, and a willingness to serve within the limits that exist. Overall, if you don't have high expectations in relation to the food and drink, if you enjoy beautiful beaches and a quiet space, you will happy at this resort.
#14 Melia Internacional
#14 Melia Internacional
Varadero
Cuba
71 reviews
Will not be returning
The hotel is beautiful. The ocean is wonderfull. The food was ok but basically chicken, pork, mahi-mahi, rice, potatoes. No beef what so ever even if it's on the menu. They had shrimp but ran out after a couple if days, no other seafood. A la carte restaurants, same as buffet and only served just red wine, just beer, or just cola??? No white wine, no gin tonic no champagne ect..at the restaurants. Not to mention the unbelievably lack of toilet paper and hand soap around the resort. A la carte restaurants as well. NOT KIDDING. Guests were stuck in the bathroom until there spouse found toilet paper at some other bathroom. We carried a roll with us just in case, and glad we did. We stayed at the Level-Familly. Room had ants. Fridge was never restocked, was frustrating had to call everyday. One roll of toilet paper in room. You figure they would add a second roll once the first one was more than half way gone, but no. Coffee machine in room, but no coffee, suger, spoon and cups. The day before we left, they added the coffee cups but nothing else. Pool was nice, but again, no tropicaly drinks. Couldn't believe it. No strawberry, mango, banana daiquiris. Just lime until they ran out of that. No pina colada's. The icecream shop never had spoons, they gave instead a pointed plastic knife? Staff was friendly. But no matter how much you complain at the front desk, no matter what it is, was pointless. Some reservations were not respected, even if we had proof of confirmation. They just cannot or will not accommodate. Wifi was bad.
#15 Iberostar Selection Ensenachos
#15 Iberostar Selection Ensenachos
Cayo Santa Maria
Cuba
1103 reviews
Iberstar stay
Arriving at resort, it seems older and needed some updates. The room was clean, but the mattress was really bad. Customer service was touch and go. If you asked for change at the lobby they did not have any. They suggested we asked waiters. The 24 hour food bar was lacking. All they had was grilled cheese with ham. And for my daughter who has celiac lettuce and cheese on the side. No salt in shakers. The food was not good. Very plain food. Not much variety in desserts. If you ask for an alcoholic drink sometimes they had piñata colada and sometimes not. Walking back to our rooms the road had poor lighting. Arriving at our area at night all the lights were not on making if scary to walk alone. Diarrhea was bad. My son went to the gift shop to buy pepto. They don't sell it we had to see the doctor. My son went first and the refuse to give him anything. Stating he had nothing but intervenious. I went later on my own and he gave me amodium to take. Why would he refuse to give my son Imodium is puzzling. Cleaning ladies were friendly in bathrooms handing out soap and giving flowers but no toilet paper supplied daily. Reserving dinners at ala carta restaurant. It looked very night but the food was not good. They showed on their menu certain desserts but only had fruit and a cake. Fruit was bad no taste In pineapples and melon was all white. When leaving the restaurant saw three cockroaches under the table. Glad to be home. Beaches were beautiful
#18 Playa Vista Azul
#18 Playa Vista Azul
Varadero
Cuba
325 reviews
Honest truth
My friend and I recently stayed here for relaxing vacation. And overall I must say not worth it! But you pay for what you get right? For starters some actually most of the stuff isn't very friendly or helpful! And ask for tips way too often they don't wait for you to tip them! But I met a few amazing staff who helped make the trip memorable! The food in the buffet was mediocre and repetitive honestly feel like they need to work on switching it up! The lineups get so long and everything just takes so long! Some days waiters would forget to offer us beverages well one waiter in particular always remembered our drink orders and to check on us! The à la cart restaurant Always claim to be busy and full and when you look in nobody's in there! You have to bribe and pay high money to get onto one of the list which is sad because you already spent a good amount of money just to book the hotel! The room is it that big but I will say for the most part it's clean and well-maintained the mini bar had nothing in it though which made me confuse why is it called a mini bar it was just an empty fridge… and I paid for a room with a fully stocked mini bar but OK! I don't know what bit me but it caused me to have a reaction! The pool is beautiful the beaches are beautiful the bar stuff amazing! The night shows or hit or miss! The resort doesn't really offer much like no adult club or like adult event so if you're looking for like fun wised wouldn't recommend family friendly wise yet definitely! Overall just wasn't pleased but he you live in learn and everything is a learning experience!

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