Cuba

Select one of the 13 destinations below that we have for Cuba to narrow your hotel review search further.
Best hotels in Cuba, based on:
#1 Melia Cayo Coco
#1 Melia Cayo Coco
Cayo Coco
Cuba
896 reviews
Vacances merveilleuses et sécuritaires
Vacances inoubliables du 14 décembre 2020 au 4 janvier 2021 Distributeur de désinfectant partout sur le site. Médecin et infirmière qui font la prise de notre température à tous les jours. Tous les employés portent le masque en tout temps. Toutes les précautions ont étés prises contre la COVID du début à la fin de mes vacances. Buffet : Excellent choix. On pointe la nourriture que l'on veut et ils nous servent. Restaurants à la carte : Le service est attentionné et la nourriture excellente. Souper à la plage et à la piscine : Bravo à toute l'équipe qui a organisé ces merveilleux soupers. Au-delà de mes attentes. Merci. Animation : Son Del Rio excellent groupe qui nous divertit avec leur musique. C'est le party garantit. Les danseurs et l'équipe de l'animation font un très bon travail. Bravo Edelier. Service : Bar, buffet ou les restaurants, le personnel est toujours souriant, aimable et s'assure que nous ne manquions de rien. Entretien plage piscine : Carlos (Carlito) qui désinfecte nos chaises pour plus de sécurité. Entretien général : Bravo aux jardiniers, femmes de ménage (chambre, salle de bain etc.) qui font un excellent travail pour que le MCC soit un endroit d'une propreté impeccable. Un merci très spécial au GM Juan Pereira , Niurka et son équipe du service à la clientèle qui ont tout fait pour nous mettre à l'aise et s'assurer que nous manquions de rien durant notre séjour. Merci MCC de me sentir en sécurité.
#8 Playa Pesquero
#8 Playa Pesquero
Holguin
Cuba
1585 reviews
2020-2021 New year's family vacation
Following a forced stay home for almost a year we decided to take a family vacation and spend 2 weeks at the Playa Pesquero one of the resorts that we frequently visit given the friendly overall atmosphere, the beauty of the beach and the diversity of the food and beverages offered at it's outlets. However, this year's vacation was quiet a surprise as although we were expecting shortages due to the COVID-19 pandemic but what we experienced was not very pleasant . Aside from the shortages in staff and food , we were overwhelmed by the high number of local clients who were at the resort during that period of time . Nevertheless, the hotel did not adjust the number of employees to match the surge of clients and the situation turned extremely chaotic. Constant shortage of supplies at the buffet ( ended up serving canned vegetables) clients bypassing people waiting in line so sometimes had to wait for 15 minutes to get a plate of food. What made it worse is that the chefs and employees who were serving were not even trying to tell those clients that there was a line to respect as if such a behaviour was normal rendering a lot of clients extremely frustrated and angry. Even on the last day when waiting in line to do our check-out flocks of local clients were bypassing the line of people waiting to do theirs and again reception employees were. It addressing the issue . Finally , we hope that what we went through was an exceptional circumstantial situation not to be repeated as if it does it will definitely negatively impact our decision to go back to the resort again .

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