Cuba

Vacances inoubliables du 14 décembre 2020 au 4 janvier 2021 Distributeur de désinfectant partout sur le site. Médecin et infirmière qui font la prise de notre température à tous les jours. Tous les employés portent le masque en tout temps. Toutes les précautions ont étés prises contre la COVID du début à la fin de mes vacances. Buffet : Excellent choix. On pointe la nourriture que l'on veut et ils nous servent. Restaurants à la carte : Le service est attentionné et la nourriture excellente. Souper à la plage et à la piscine : Bravo à toute l'équipe qui a organisé ces merveilleux soupers. Au-delà de mes attentes. Merci. Animation : Son Del Rio excellent groupe qui nous divertit avec leur musique. C'est le party garantit. Les danseurs et l'équipe de l'animation font un très bon travail. Bravo Edelier. Service : Bar, buffet ou les restaurants, le personnel est toujours souriant, aimable et s'assure que nous ne manquions de rien. Entretien plage piscine : Carlos (Carlito) qui désinfecte nos chaises pour plus de sécurité. Entretien général : Bravo aux jardiniers, femmes de ménage (chambre, salle de bain etc.) qui font un excellent travail pour que le MCC soit un endroit d'une propreté impeccable. Un merci très spécial au GM Juan Pereira , Niurka et son équipe du service à la clientèle qui ont tout fait pour nous mettre à l'aise et s'assurer que nous manquions de rien durant notre séjour. Merci MCC de me sentir en sécurité.

This was our 4th time at this resort. So that should tell you something. Beautiful resort, very quaint only 122 rooms. Staff are amazing. Management are so very kind.

Great Resort!! Staff is very professional, nothing that they wouldn't do to make sure that visitors are comfortable and happy! Restaurants are top notch, best in Cuba so far!! Wifi access everywhere!! Everything is very clean and the resort is spread out on a huge property providing lots of space for everyone!

THINGS TO BRING (bug repellent, refillable container for the beach since the cups are very small, night light for the bathroom and your own face cloth) RECOMMENDATIONS Put a towel on the chair next to the beach at 7:00 Get a pad from the beach clubhouse to put on our beach lounger Go to the mall to buy wine in order to bring it in the à la carte restaurant Ask for another blanket and will receive it immediately Tip the servers if you want anything done they get a whole lot friendlier Ask for extra foam on the bed since they are hard Put all valuable items in your carry on Make reservation for the à la carte restaurant from the day you arrive otherwise they will tell you its all booked Change small amount of your money at the reception ROOM Check-in time: 15:00. Check-out time: 12:00 Yesumaris is the person to see front desk if the room is not to our satisfaction The first floor rooms had a bit of a smell, second floor rooms not so great, third floor rooms are very nice as well as the hallway and the view on the third floor is great. We had room 3103 king size bed, view of the golf course and water, it was very clean and would highly recommend it BEACH Are very close to the door of the resort Saturday and Sunday more locals on the beach this would be a good day to go out of the hotel No sea weeds No harassment by vendors on the beach DRINKS Cristal Cuban beer is good and cold Cocktail are strong Lobby bar has more variety of alcohol A sweet wine called Legendario is terrible Pina colada is made from powder PLAZA plaza next door (again, in walking distance) for casual shopping and some live entertainment. GOLF RESTAURANT The 2 minute walk from the hotel lobby to the Xanadu (DuPont) Mansion at the golf course, for a drink in the lounge or dinner is definitely a todo. (veal came with a purée of mashed potatoes, vegetable and well presented) RESTAURANTS -The lady who makes reservations Angela was so kind and helped to coordinate our à la carte which was no easy task with so many of us and she did so with a smile. IL LIMONCELLO (Mediterranean food Italian) Mediterranean | À la carte La Arcada (international restaurant with spring quartet music). The croquettes, lobster bisque, chicken pasta and salty fish are very good. The Robleza Barbecue,Cuban | À la carte. Location: Pool area It is open air dining with Cuban cuisine (bbq) lunch is good, Paella is good served for two people or four (seasoned rice, shrimps and mussels) Sakura JJapanese | À la carte Location: Pool area Japanese restaurant was nice the portions are big enough for the women we also tend to love this restaurant super show cooking – an entertainment in itself La Terraza (buffet restaurant)International | Buffet Notes: Air conditioning, Dress code, Fresh fish selection grilled on request Bread is made daily and no preservatives. There is this delicious garlic oil that they would flavor the meat at the meat station or put it your pasta. Bacon undercooked Eggs are fresh eggs Pasta bar is good especially the meet sauce

My husband and I really enjoyed our stay.

Following a forced stay home for almost a year we decided to take a family vacation and spend 2 weeks at the Playa Pesquero one of the resorts that we frequently visit given the friendly overall atmosphere, the beauty of the beach and the diversity of the food and beverages offered at it's outlets. However, this year's vacation was quiet a surprise as although we were expecting shortages due to the COVID-19 pandemic but what we experienced was not very pleasant . Aside from the shortages in staff and food , we were overwhelmed by the high number of local clients who were at the resort during that period of time . Nevertheless, the hotel did not adjust the number of employees to match the surge of clients and the situation turned extremely chaotic. Constant shortage of supplies at the buffet ( ended up serving canned vegetables) clients bypassing people waiting in line so sometimes had to wait for 15 minutes to get a plate of food. What made it worse is that the chefs and employees who were serving were not even trying to tell those clients that there was a line to respect as if such a behaviour was normal rendering a lot of clients extremely frustrated and angry. Even on the last day when waiting in line to do our check-out flocks of local clients were bypassing the line of people waiting to do theirs and again reception employees were. It addressing the issue . Finally , we hope that what we went through was an exceptional circumstantial situation not to be repeated as if it does it will definitely negatively impact our decision to go back to the resort again .

Overall pleasant experience however hotel could use an update and attention to details.

We've been to the Playa Cayo Santa Maria 5 times now with my favorite airline, Air Transat (Raul) We just got back and we're planning our next visit there already. Nothing else to ad except for the strong and weak points I will be writing down.

The staffs are spectacular and the service is excellent, I would definitely choose this hotel a thousand times for my vacation

Great week at this hotel.