Cuba

Select one of the 13 destinations below that we have for Cuba to narrow your hotel review search further.
Best hotels in Cuba, based on:
#8 Sanctuary At Grand Memories Varadero
#8 Sanctuary At Grand Memories Varadero
Varadero
Cuba
258 reviews
Amazing Vacation
This was my 2nd visit to Cuba in my life. My first visit was in 2009 and I swore to myself that I would never return back. Fast-forward to today July 2022. I booked a solo vacation for a week at the Sanctuary At Grand Memories Varadero with my expectations set very low because of my of my previous visit at a different resort in 2009. I arrived July 14th and stayed until July 21st. The Sanctuary is adults only section inside the Grand Memories Varadero resort. When I arrived at the resort I was dropped off at the main lobby of Grand Memories and was shortly picked up by the Sanctuary driver who drove a group of us to the Sanctuary reception. From the moment I stepped into the Sanctuary section I was treated like a KING. The staff were amazing. Few shoutouts that went the extra mile ANET - Sanctuary Bar definitely knows how to mix up a good drink is very professional and polite. NOEL & THALIA - My butlers during my visit. They both made sure I was well taken care of for reservations for dinner at the sanctuary to any questions I had or anything that I needed. NIURYS - Grand Memories 24 hour snack bar at night time. NIURYS is an amazing person and a very good listener. My glass never got empty and at the end of the night when I was ready to head back to the Sanctuary she called the driver to pick me up and take me back to my building #32. The food at the Sanctuary restaurant for breakfast was good. Lots of fresh fruit and deli cuts and cheese, sweets and when your finished you have the choice of eggs and bacon or a ham and cheese omelette with bacon on the side. Lunch & Dinner was all a-la-carte with a pretty good selection I was surprised that I had the option for Lamb one day and it comes all nicely prepared and presentation on the plate very well done. They are very creative. If you want a quiet relaxing vacation without any screaming kids and stuff you want to stay here. Im looking forward for my next visit back here to celebrate my birthday. Thank you Sanctuary At Grand Memories for the most amazing trip I have ever had.
#9 Melia Internacional
#9 Melia Internacional
Varadero
Cuba
61 reviews
Returning to Cuba
TL;DR: would recommend, plan to return CONTEXT We recently returned from a one week vacation at Melia Internacional Varadero. As a family, we've been to Cuba more than half a dozen times, but have not been since before the start of the pandemic. THE HOTEL: This was our 1st visit to Melia Internacional. This is an older hotel that was purchased by Melia and renovated in the last couple of years. As a result there is a mix of new & old/established. The hotel is huge with over 900 rooms. 3 main pools as well as a kids pool with pirate theme and slide, great for young kids. There's also a small wading pool for infants as part of the playground near the Cubamigos kids' club. In addition there's another pool for the adults only (cannot speak to as we were not in level or adult). The rooms are great with awesome view regardless of which way you're facing. Unfortunately there is a mold problem in the bathrooms, especially those equipped with bathtubs. This is in part due to the fact that the hotels were closed for so long during the pandemic. A proper treatment of the mold should be undertaken and it is truly the only thing that needs improvement in my opinion. Did not get too check out spa this time. THE FOOD: The main buffet Merkado always had a decent variety of options and had the main stations: fish, meat/chicken, and pasta. We had exceptional service from two wait staff: Aidi and Alicia! And Yaime on the fish station was very attentive! We had three a la carte réservations but only went to two of them. HACIENDA (Mexican): the mini burrito appetizers and the nachos were AMAZING! I was content with the main and the service by the staff was great! CASA NOSTRA (Italian): in my opinion, this a la carte is a must go! The food and the service was amazing! The hostess who seated us was also very attentive and considerate (unfortunately don't remember her name, visited on May 31). The pizza, the pasta and the seafood were all incredible. Even the picky eaters enjoyed it. The tiramisu was delicious, even better than some I've had in Canada. We also went to a restaurant in town which was only a short walk but due to the rain we took a taxi. Overall, we did not go hungry and we did not get sick from any of the food. No complaints at all. THE ENTERTAINMENT: DAYTIME: The entertainment staff are always a pleasure and make the trip truly worthwhile. We participated in Aqua gym, trivia, dancing lesson, and have contests. All were lots of fun! Exceptional staff is definitely Yosbel! He has so much energy and really gets you excited about participating. Bebe also got my kid dancing which was great. David, Daniel, and Rosalba also were good entertainers! EVENINGS: We did not attend much of the evening entertainment but what we did attend we enjoyed. Whether it's a trio band at the Blue Sky Bar or an entire dance party in the Red Bar, or a solo singer. There was also amazing musicians serenading the entire resort from the Gaia bar by the pools (one time it was a clarinet player, another it was a flute player). Overall entertainment was great, caught a glimpse of the kids evening and daytime entertainment and it was also excellent and fun. CLUB HOUSE: towel exchange with Yoel; always a smile and pleasant service. POOL BAR: Amazing attentive staff with two absolute favourites are Claudia and Sergio. We also had good service from Heidi. Drinks were great and delicious. FRONT DESK: All the staff are always willing to help but Alicia often went above and beyond. Truly grateful to her! BELLHOP: Osdany went above and beyond and we also received great service on departure but I don't remember the name of the fellow (lanky/tall/glasses). ROOM CLEANING STAFF: We had amazing experience with Yalennys; making fun designs with the towels and leaving a thoughtful note. RESTAURANT BOOKING: Rosemarie helped us so much with booking our restaurant reservations absolutely fantastic customer service skills! PUBLIC RELATIONS: Kandy was pleasant via email and resourceful when we needed some assistance.
#10 Playa Pesquero
#10 Playa Pesquero
Holguin
Cuba
1627 reviews
Beware of personal belongings
We arrived for the first time visiting this resort in Holguin. July 2022 Check-in: Quick Room: Good size, clean, 2nd floor, good air conditioning, wifi worked in room, water temp good - con: shower had one of those hand held shower heads. A bit difficult to navigate while showering. We wanted the second floor, glad we did. We met people on the ground level who had uninvited critters in their room. On two occasions guests found a big spider waiting outside their door - later found out it was a commonly known Cuban Bronze Tarantula, tarantula that is endemic to the island of Cuba. Pool: Awesome, sparking clean and tons of loungers Beach: Beautiful and lots of shaded loungers available. Water: Calm and warm. Grounds: Awesome to walk around - well manicured and beautiful flowers everywhere. Food: 1 Star: Horrible. Not much variety, very little. Breakfast only good. Al la Cartes: A joke. Poor Chef had to do his best with nothing. Beach Grill not open while there. Beach Ranchon open but horrible. 24 hours snacks: were horrible (at the beer garden) Beer Garden: No canned beer only kegs. It was still chilled mugs though. Ice Cream Parlous across from Beer Garden was very good: Chocolate, Strawberry or Vanilla. I had one every day. We were told by repeated guests we met there how disappointed they were with the food quality and availability. We were told it was so much better pre-covid. No lobster, shrimp or barely seafood. Some fish cooked at dinner. Second last day there I was hungry and we ate at the Beach Ranchon Restaurant. I broke my rule traveling and ordered Pork and Rice off the menu. I don't normally ever order meat in Cuba off a menu unless its grilled in front of me. Needless to say I was violently ill within 2-3 hours after eating lunch. I didn't leave the room from 3 pm on a thursday until 3 pm our getaway day. I barely made it home. I did not alert the hotel Dr. as I didn't want to be held in Cuba - with some nonsense it was covid or try to scam me. I just wanted to get home. It lasted 5 days after I returned home. Also, because I was so sick getaway day, I had a window of time to pack my suitcase. Threw everything in that wasn't in there already. Sad part is that when I returned home I was missing $20 in toonies and loonies I changed for gardeners for bills, ray ban sunglasses, a small crossbody purse, a bra and I don't know what else. I did alert the resort when I returned home once I realized what was missing in my luggage. I got the generic answer that their resorts prides itself with good security. Borderline accusing me of lying. They even questioned me about why I didn't see the hotel Dr. no record of it, why I didn't report the theft. Well that's because I wanted out of Cuba and I didn't notice anything gone until I got home. Anyways, I expected that I'd get a generic answer as every resort prides itself it security, but lets face it, theft happens in every hotel around the world, whether reported or not noticed. Watch out for locals swimming in the ocean in front of hotel trying to get money from you. Sob stories hoping to get some Canadian dollars. Also, security was allowing local people not staying at the resort to use guest loungers. Not a safe environment for your belongings. I know its a public beach but they should not be using loungers amidst hotel guests with all the bags left unattended, and lifeguards and security sleeping under the trees. Anyways I don't want to slag the resort too much, as it was beautiful, just my mishap of getting sick and a thief getting my stuff. It did not happen at the airport. My luggage is locked inside the suitcase on one side and the luggage itself. Nothing was rifled through when I opened it the next day at home. Just don't expect pre covid food availability and don't bring anything you don't want taken. BTW we had a burger one day at the Beach Ranchon and it was disgusting. Somekind of mushy meat, it looked raw inside but that was the colour of whatever meat it was. We were not the only ones shocked at the quality of the burger. Pizzas also were awful. Eating a frisbee. Thank god we brought with us chili flakes and tabasco to flavour our meals. No shame in bringing spices, you'll need it. BTW the entertainment the week we were there was childish. No good shows. Just game shows. Also not a place for young people, nothing to do at the resort and surrounding towns. Kudos though to the Cigar Lounge. Best place to get a good shot of rum and air conditioning, good music until 10:30 pm. After that is a disco.
#16 Playa Vista Azul
#16 Playa Vista Azul
Varadero
Cuba
318 reviews
Honest truth
My friend and I recently stayed here for relaxing vacation. And overall I must say not worth it! But you pay for what you get right? For starters some actually most of the stuff isn't very friendly or helpful! And ask for tips way too often they don't wait for you to tip them! But I met a few amazing staff who helped make the trip memorable! The food in the buffet was mediocre and repetitive honestly feel like they need to work on switching it up! The lineups get so long and everything just takes so long! Some days waiters would forget to offer us beverages well one waiter in particular always remembered our drink orders and to check on us! The à la cart restaurant Always claim to be busy and full and when you look in nobody's in there! You have to bribe and pay high money to get onto one of the list which is sad because you already spent a good amount of money just to book the hotel! The room is it that big but I will say for the most part it's clean and well-maintained the mini bar had nothing in it though which made me confuse why is it called a mini bar it was just an empty fridge… and I paid for a room with a fully stocked mini bar but OK! I don't know what bit me but it caused me to have a reaction! The pool is beautiful the beaches are beautiful the bar stuff amazing! The night shows or hit or miss! The resort doesn't really offer much like no adult club or like adult event so if you're looking for like fun wised wouldn't recommend family friendly wise yet definitely! Overall just wasn't pleased but he you live in learn and everything is a learning experience!

Are you a hotel owner?

Copyright © Monarc.ca 2008-2022