Cuba

Select one of the 13 destinations below that we have for Cuba to narrow your hotel review search further.
Best hotels in Cuba, based on:
#9 Playa Pesquero
#9 Playa Pesquero
Holguin
Cuba
1585 reviews
2020-2021 New year's family vacation
Following a forced stay home for almost a year we decided to take a family vacation and spend 2 weeks at the Playa Pesquero one of the resorts that we frequently visit given the friendly overall atmosphere, the beauty of the beach and the diversity of the food and beverages offered at it's outlets. However, this year's vacation was quiet a surprise as although we were expecting shortages due to the COVID-19 pandemic but what we experienced was not very pleasant . Aside from the shortages in staff and food , we were overwhelmed by the high number of local clients who were at the resort during that period of time . Nevertheless, the hotel did not adjust the number of employees to match the surge of clients and the situation turned extremely chaotic. Constant shortage of supplies at the buffet ( ended up serving canned vegetables) clients bypassing people waiting in line so sometimes had to wait for 15 minutes to get a plate of food. What made it worse is that the chefs and employees who were serving were not even trying to tell those clients that there was a line to respect as if such a behaviour was normal rendering a lot of clients extremely frustrated and angry. Even on the last day when waiting in line to do our check-out flocks of local clients were bypassing the line of people waiting to do theirs and again reception employees were. It addressing the issue . Finally , we hope that what we went through was an exceptional circumstantial situation not to be repeated as if it does it will definitely negatively impact our decision to go back to the resort again .
#10 Melia Internacional
#10 Melia Internacional
Varadero
Cuba
47 reviews
Amazing resort!
I had the chance to stay at this wonderful resort for a second time, this time I stayed in the Level Adult section. This trip was also amazing, great hotel, great food and all the personal is very friendly. Arrival: upon arrival I was greeted by the management which was a great way to start the trip. Lisset, the Level Adult manager, made sure to make me feel welcome and helped me to get organised. Concierge service: Andy and the rest of the team was just amazing, every time I needed something he would get on it right away, great service! Food: The food was unreal, sooooo good! The service I received at the restaurent was very professional, efficient and the staff always had a big smile. They even taught me Spanish during my vacation. Julio and Ernesto were amazing and very nice, I developed a strong friendship with them, fell like I knew them for years. Cigar: The cigar lounge is very nice, they offer great cigars and rhum. The staff is very knowledgeable, it was very nice to discuss cigars and rhum with Yaniris, she's an expert in cigar and rhum! Animation: Bébé is sooooo good at her job at animation, she's very funny and very nice. Her catch phrase is Ciao Ciao Mickey Mouse and it cracks me up everything I hear it. Entertainment: The entertainment at the Melia is perfect. The shows are very classy and fun. The talent displayed by the entertainment artist was simply amazing. You would pay money to go see artists of that caliber in Canada. Rooms: the rooms are very modern and nice, if fact they are perfect! To conclude, I would like to thank the Melia staff for a wonderful vacation. Thank you, Stef

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