First off, this was our second time to this resort. We initially travelled there just before the pandemic took over and we absolutely loved everything about this resort and location... we liked it so much that we booked another trip here almost immediately. As much as I still enjoyed my time here, I can't believe how downhill this location went in just a year.
The location and beaches are just beautiful and if you are willing to hike along the coast you can find some amazing places to swim, be alone and snorkel. The rooms were clean, the grounds were clean and just like last time the hotel staff were all very friendly.
We arrived on a Monday and were all smiles for the first few days... at least until the weekend came. On the weekends they allow locals to come to the resort and let me tell you... be prepared to wait. There were suddenly lines for everything, you couldn't get near the only swim up bar; half the time the food you wanted was completely out because they would absolutely load their plates. They were unbelievably loud in their room until all hours of the night and regardless of calling the front desk, no one cared! The pools were just packed, the beaches were full of cars and tents from locals and it grew frustrating very quickly.
The food was the exact same every single day and breakfast was just dinner re-served... runny gross eggs, never saw bacon, never saw breakfast potatoes... just loads of fajitas, onion rings, baked potatoes and pasta. Dinner was basically just a freshly served version of breakfast but at least it wasn't stale and tasteless.
The local vendors near the beachfront are annoying BUT they are not pushy and will leave you alone when you say "no" which I was fine with. A few were rude when they saw you doing something (jet skis for example) and would mock you for not using their equipment at their own prices... one even followed me telling me how his family will not eat now because of us.
Is this place nice? Yes.. would I recommend it? Yes and no. This is simply MY opinion and others may have no issues with the way things are there. I will gladly go back to Costa Rica but not to this place.