This was a terrible hotel and certainly not worthy of a 5 star rating. It's beautiful on the outside and so are the grounds. However, the interior is extremely dated and a lot of things were broken or not working up to par. For example, the room fridge wasn't cold, the light switches did not work well, (you had to press very hard to get them to depress) the curtains in the room wouldn't close because the curtain rod was broken, the shower door wouldn't close all the way, the electrical outlets in the bathroom would not take my plugs until my son used his strength to push it in.
The Lobby bar closed every night at 11:50 and all of the lights in the Lobby were turned off forcing everyone to go to their rooms.
There was no hotel bar we could go to in the evening unless you went to the Disco off property which cost money.
Room service would not deliver beer to the room after the Lobby bar closed saying only the 3 that were put in the fridge in the morning were allowed.
The hotel shuttle service they offered fir the beach (at an extra cost) was not advertised correctly.
We went to use it on a Saturday to go to an excursion and we were told it's only during the weekday and must have a minimum of 6 people.
The food was terrible with the exception of the Buffet restaurant.
I will never stay at a Riu hotel ever again!
So over priced and over rated and not worth the money. It's also not a fun hotel. You go away on vacation with the expectation of staying up past midnight, not being forced to return to your rooms at 11:50 when all the lights go out and there is no bar service.