Liberia

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Best hotels in Liberia, based on:
#5 Secrets Papagayo Costa Rica
#5 Secrets Papagayo Costa Rica
Liberia
Costa Rica
20 reviews
Nice Resort
We totally enjoyed our 1 week stay at this resort. All the staff are very friendly and helpful and the food was excellent at every restaurant. They are generous with their serving sizes, so you will not go hungry. They are also open to changes to the dishes on their menus. The beef tenderloin, steak and Salmon at the Seaside Restaurant were delicious. Be prepared to climb some hills if you want to walk around the resort, but there are always shuttle vans available to take you where you want to go. We both have injured knees so we had to use the vans a little more than we would have liked, but that is certainly not a fault with the resort. We spent extra money for the preferred package, but we are not so sure it was worth the money. You can book the cabanas a day ahead, make reservations at the Japanese restaurant, have breakfast and lunch at the Seaside Restaurant, and get premium liquor in the lounge but in hindsight we paid to much for what we received. If we had one complaint it would be about the pools. The main pool which is beautiful does not have enough chairs. Even if you arrive there at 7 am, all chairs are taken. We spent much of our time at the smaller quiet pool so we could sit near a pool. With the exception of 1 day, they do not offer drink service to your chair in the quiet pool. Even this pool is lacking in chairs if you get there after 9 am. Also the bar at this quiet pool has much shorter serving hours. They close at 3pm. The chairs and some of the umbrellas at this resort could use some TLC. The wifi is great all over the resort. Not once did we have dropped service. The entertainment staff do a great job, are extremely friendly and helpful.
#12 Sol Papagayo
#12 Sol Papagayo
Liberia
Costa Rica
20 reviews
Hotel is very poorly up-kept - staff are lovely
This hotel is operating at about 50% or less than what they are offering. Several major health violations. The pool is a major health and safety concern - water is not above the jets or being filtered by the pump or skimmers (only time you do this is when you are closing your pool - but this pool had covers over the jets and black gunk in the skimmers - ie they have not been used for a long time)- only thing circulating the pool is the waterfall, only way they have to clean this pool is using a skimmer bag to remove leaves ( I have a pool this is not ok). This pool should be closed until they can properly fill it and filter it using the pump and skimmers - pool staff sprinkled chlorine in the pool while people were swimming and we only saw them using a sump pump to vacuum it - but that is not filtering! In a commercial pool - this is seriously hazardous - not just because the water isn't being filtered - but also because they are not taking accurate measurements to determine what chemicals are needed. We also got serious ill (we still are sick) from the food - or improper food care - we often had fruit in the am - that tasted like onions or garlic - so food safety isn't being adhered to either. We were not the only guests that got sick - several others were as well. Also this hotel only had about 12 guests max at any time and only one resto was open (some of the food seemed fine - but after we got sick - we weren't really interested in the food), and only some of the rooms are available - the rest have doors open without locks and no furniture (back in family villas). Our room was not what we paid for (the photos are really of one room - everything else is older) but i admit -i really don't normally care about the room - i don't expect to spend my time there - but it was very old, dated and there was one room next to us that had been fancied up for the photos. The staff were very nice, they tried very hard - but there is no management presence here and nothing is being done to repair anything - real lack of any kind of management leadership at all - I think this hotel is in transition - the owners are not here and don't seem to care about how bad it is - or they are just waiting for someone to buy it - all of my complaints are really about the owners and really Nolitours (Air Transat) and iTravel2000 - should not offer this hotel again until they can guarantee there are no health violations and the pool is fixed. WIFI worked fine for us (no charge).

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