Hilton Aruba Caribbean Resort And Casino

4.00 based on 1 review

#6 of 14 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Aruba

Rated 5 stars

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Stay at Hilton Aruba

Alan, Thornhill, ON

2021-11-29

Enjoyed our week at the Hilton as we typically do. Staff (subject to one exception) are friendly and helpful. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)

The strong points

At the Laguna restaurant, when I asked for GF bread and they did not have any, came back with a suggestion of GF pancakes and ensured that I got them.

The weak points

Cleaning of rooms- during the week there were days when the room was cleaned properly and we got fresh towels. There were days when it was not cleaned and our towels were not even replaced. Had to bring up more than once.

Sanitary measures (Covid-19)

see above re cleaning of rooms. Also did not see staff requesting guests wear masks in designated areas when they were not.

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