#3 of 13 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Antigua
Royalton Antigua provides anything you may be looking for. Relaxation, water fun, good food, good service. A very secluded location away from noise and commotion however close to the capital St. John. Definitely a 5 star vacation location. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures (Covid-19)
The strong points
Food and beverage service is the strongest point in this resort. Staff is friendly and attentive. The grounds are immaculately maintained.
The weak points
Housekeeping is the weakest link in this otherwise 5 star resort. On a daily basis various towels were not replaced when the room was cleaned. After being out one day for over 10 hours our room was not touched by housekeeping and no towels were replaced.
Sanitary measures (Covid-19)
Measures are posted throughout the resort however not enforced.
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Certified
Needs more progress
Previously ROYALTON ANTIGUA RESORT AND SPA for this review
H. Ton, Etobicoke, ON
2019-09-18
The rooms are smaller than at other Royalton resorts. Elevators had issues, my kids got stuck inside, it happen before as other have been stuck in in the past. First time at Hunter steakhouse we left after waiting one and a half hour for the food. Complained to the dinning manager and Manuel made it right the next day. Overall a decent resort. Value is not the best as the rooms were small. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Buffet restaurant is very good. The staff are all excellent people.
The weak points
Not yet at Royalton level of services. Did not provide "The Royalton Experience"
Great last minute deal for me.
Needs more progress