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Hotel Review

Catalonia Playa Maroma

 


Based on 115 reviews

Overall Impression: #38 of 88 hotels in Riviera Maya.
Quality vs Price: #32 of 88 hotels.
Food / Restaurants: #36 of 88 hotels.
Beaches: #1 of 88 hotels.
Families: #40 of 88 hotels.
Couples: #21 of 88 hotels.

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Travellers Reviews

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 Très bien pour 1000$

Un endroit agréable, chambres confortables avec une terrasse individuelle, très bon buffet, les serveurs aimables même sans pourboire (mais 2 fois plus avec :), une très belle plage bien qu'un tout petit peu surpeuplée. Des coatis absolument adorables. Des excursions pour tous les goûts (évitez celle de la bijouterie avec chauffeur, une perte de temps terrible; Chichen Itza par contre à ne pas manquer (surtout avec Fernando comme guide). Les restos à la carte très bien aussi (l'italien est très raffiné). Bref, un endroit plus qu'honnête pour l'argent (1000$/personne).

Nicolas
Longueuil, QC
Stayed at hotel Catalonia Playa Maroma
du 2012-02-12 to 2012-02-18 (6 days)

 Good Vacation

Beautiful beach. The rooms were ok,food o.k (not enough variety)front desk not helpful.Road in to hotel a little scary, it make you fear what hotel you picked.Very friendy staff members. THANK-YOU to Johny (entertainer) and Mariella (lounge waitress) they were both awesome!

family
Edmonton, AB
Stayed at hotel Catalonia Playa Maroma
du 2012-02-04 to 2012-02-11 (7 days)

 Wonderful vacation

The staff are attentive and friendly, the a la carte restaurants (especially Toscana/Italian) were very good, the beach is fabulous (though you need to be an early bird to get a beach chair--too many "saved" without occupants), our room was spacious and clean, the pool was picturesque, and our 'tour' guide (Marie-Pierre) was tops. Avoid the "information" booths coming out of the airport--they appear to be official guides but are actually slick salespeople for time-share/long-term vacation purchases. They will eventually get your time [calculate what you are paying for it!] and at least some of your money if you get involved (Probably OK if you have a lot of time and/or are shopping for a time-share). Your bus to the hotel will be waiting in the outdoor area and you can book any vacation package from your hotel. The "Privileged" upgrade is worth it. A nice 'European' flavour with a mix of English, Italian, French, and German guests. The "size" (under a thousand total capacity) is nice. A cross-section of ages, but more "mature." Good value for money. Take at least one excursion. Ideal stay would be 7-10 days.

Paul Bramer
Toronto, ON
Stayed at hotel Catalonia Playa Maroma
du 2012-02-03 to 2012-02-10 (7 days)

 Great Beach Great Time

Nice Hotel very friendly staff, amazing beach food was fairly good..just a great time ..it went by to quick...strongly recommend this hotel for the money, would come back in a heart beat.

Ian

Ian Merman
Toronto, ON
Stayed at hotel Catalonia Playa Maroma
du 2012-01-25 to 2012-02-01 (7 days)

 M. Real Babin

Acceuil et services excellent,Plage exceptionnelle de sable blanc et mer bleu,nouriture très bonne et beaucoup de choix. Chambre standard très ordinaire. Gros inconfort des fumeurs au lobby au spectacle et près des bars intérieurs.

Real Babin
Quebec, QC
Stayed at hotel Catalonia Playa Maroma
du 2012-01-11 to 2012-01-25 (14 days)

 Catalonia Playa Maroma

overall very good value. great beach and pool. privilege rooms by pool were very nice and close to everything. very well maintained property and friendly and fun staff. Food was good lots of choices. wish we were still there.

Blaine
Burnaaby, BC
Stayed at hotel Catalonia Playa Maroma
du 2012-01-15 to 2012-01-22 (7 days)

 Wonderful time had by all

14 of us travelled together. We had beautiful service at all the "hot spots" - the pool, the beach, the a la cartes and the buffet. Food was excellenct at all the sites! Thoroughly enjoyable.

Anne Macd
Antigonish, NS
Stayed at hotel Catalonia Playa Maroma
du 2012-01-14 to 2012-01-21 (7 days)

 Catalonia Playa Maroma Jan. 2012

Overall a good experience. Staff was fantastic, Animation/Entertainment staff excellent, house wine not so good, buffet average, a-la-cartes average. Difficult to get into Steak house unless you arrived prior to opening. Housekeeping very good. Beautiful Beach. Guests should not be allowed to place towels on chairs to reservc them several hours in advance of when they plan to use them. Chairs were reserved by 7 am and often not used until late morning. Arrived around 10 am, but room not ready until 3:30-4:00.

Robert Doi
Markham, ON
Stayed at hotel Catalonia Playa Maroma
du 2012-01-13 to 2012-01-20 (7 days)

 Évaluation

Hotel ordinaire;trop cher pour la qualité obtenue

Rene Bedard
Quebec, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-12-31 to 2012-01-07 (7 days)

 Playa Maroma - Great vacation

When we arrived the front desk was friendly, effecient and fast. We got to our room, we had read reviews before we had left, about the rooms yes they could use a little update but then who spends their time in the rooms, so it didn't bother us, they were clean and effecient and that is all we wanted. The buffet was very good for every meal and they had a different theme for every night. The beach here was the nicest beach we had seen in Mexico, they cleaned the seaweed up every morning, the water was beautiful, waves were fun to play in, just be careful a bit with the riptide even though they always had a lifeguard on duty. There were many europeans here, about 90% of the people, very few canadians, so not a lot of english was spoken here, mostly in spanish, french and italian, but when we asked the staff to speak english they did their best, and after a few days of asking to speak in english, as soon as they saw us, right away they would speak english. The event staff, like Johnny, Johan and Andreas were great, they made our stay very memorable, The entertainment at night was usually quite good, don't expect a Vegas show, but they do their best, The staff puts in long days 12-14hrs. I would highly recommend this resort to my friends, definitely worth the price.

Hans - Chilliwack

Hans
Chilliwack, BC
Stayed at hotel Catalonia Playa Maroma
du 2011-12-16 to 2011-12-24 (8 days)

 Would go back

We were well taken care of. Check-in and check-out went well. luggage was well organized. Rooms were dated but clean. Food was excellent!!! No booking for a la carte restaurants.
Beach was wow....A little too windy by the beach.

Suzan L.
Mississauga, ON
Stayed at hotel Catalonia Playa Maroma
du 2011-12-10 to 2011-12-24 (14 days)

 Tres agreable

La plage est extra, on a bien mangé, les chambres sont propres. Beau site, bel hotel pour le prix payé en dernière minute.

Thi Ai Quyen Nguyen
Ste Marthe Sur Le Lac, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-12-10 to 2011-12-24 (14 days)

 Fantastic!

Great hotel and staff! First time to Mexico and couldn't have picked a better place. Would go back in a heartbeat!

Michele
Lindsay, ON
Stayed at hotel Catalonia Playa Maroma
du 2011-12-15 to 2011-12-22 (7 days)

 Was just okay

The staff at the hotel were really great, the pool and beach are really nice, we have a Privialge room and so that was good too. The major downfall of this hotle is the food! It was very repetitive and not even the al a cart were very good. Drinks at the bars were for the most part thrown togehter, nothing fancy. The entertainment staff do their best but defianly do not cater the English speaking travellers as most people were French speaking which was fine but Kids Club staff also spoke mainly French or Spanish and I felt bad for my English speaking child who could not participate in many of the activities. For the price it was okay, wouldn't go back. This was our 3rd time in Mexico this year so we know that there are better resorts out there. Also bring small demoniation pesos for tipping we tried repeativly to get change at the reception and money exchange to no avail and the staff really do a good job and deserve the tips!

Triple A
Calgary, AB
Stayed at hotel Catalonia Playa Maroma
du 2011-12-11 to 2011-12-20 (9 days)

 The best all inclusive

This was our favorite all inclusive so far...we travel every year. I realize not everyone thinks the same so let me explain why we feel this was the best all inclusive.
For us a good beach is a must!Maroma is beautiful and you can walk forever on this beach..yeh!.This is a small resort, no high rises here yeh!again. The atmosphere is typical of mexico yeh!The nice walk through the jungle path was a treat every day. No need to line up to get a a la carte reservation and plan your whole stay in advance.yeh!You get 4 a la carte...The Buffet was so good that we almost felt sorry we were missing it when we went to the restaurants! Every night at the buffet was a different theme.They even had a white and milk chocolate foutain one night! Really love the chic Italian restaurant, The filet mignon at the steak house was quite good.
The rooms on the privilege side were lovely. Tiling in our rooms was a bit old but hey! how much time does one spend in the bathroom.
Staff is extremely nice. If you can speak a little spanish they are easily impressed.
Only dissapointement for us was the lack of nightly live music. Sylvia and Luppo sing in the main lobby a couple of nights. They seem like lovely people but the show was basically Kareoke.
Tip: if you sit on the privilege side of the beach you can get drinks served to you which we never saw on the other side.

anonymous
hinton, Al
Stayed at hotel Catalonia Playa Maroma
du 2011-12-09 to 2011-12-16 (7 days)

 Excellent Resort

Charming and relaxing resort! Recommend a stay anytime!

John & Amanda
Fort Langley, BC
Stayed at hotel Catalonia Playa Maroma
du 2011-12-02 to 2011-12-09 (7 days)

 Great Vacation!!!

It's a great hotel, extremely friendly personnel(including international entertainment team) and gorgeous beach.
Superb travel agency staff.

Chris and Dana
Ottawa, ON
Stayed at hotel Catalonia Playa Maroma
du 2011-12-01 to 2011-12-08 (7 days)

 3E VOYAGE A RIV.MAYA

Tout a été parfait et même plus que ce que nous avons payé (avons obtenue une chambre privilège au lieu d'une chambre ordinaire).

Mme Leroux
Montreal, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-11-26 to 2011-12-03 (7 days)

 Awesome vacation

If you like the best food and beautiful scenery than this is a place for you.

You must walk a lot at this resort.
Anamation team needs a lot of attention and think they are the best people in the world. This is my only complaint.

I have been to many resorts 4 stars and this is my favourite.

Amazing vacay and will most likely go back.

Zachary Henrich
Waterloo, ON
Stayed at hotel Catalonia Playa Maroma
du 2011-11-24 to 2011-12-01 (7 days)

 Great time in Mexico

Just back from a great relaxing week in Riviera Maya. Hotel was smaller than most, just what we had hoped for. Staff were all great, food was good and beach was awesome. Rooms are simple and clean. 30 minutes from the airport was a bonus! Can't wait to go back to the Catalonia Playa Maroma. Been on several AI vacations ( first in Mexico), service and food here have been the best.

Allan Brookfield
Bowmanville, ON
Stayed at hotel Catalonia Playa Maroma
du 2011-11-19 to 2011-11-26 (7 days)

 Nice resort

Pretty hotel, nice grounds, great beach.
Food is OK, typical for all inclusive.
The more important that the weather was good and we could enjoy the sea swimming and walking every day.

Anna
Richmond Hill, ON
Stayed at hotel Catalonia Playa Maroma
du 2011-11-06 to 2011-11-13 (7 days)

 Beuatiful beach

The grounds and the beach are amazing and very well kept. The hotel itself is clean and well maintained, the room that we were in is tired looking and needs some upgrades. I did get very ill Nov. 9 from eating the salad at the grill and was in bed for the next day. Otherwise all was very very nice.

Rita
Calgary, AB
Stayed at hotel Catalonia Playa Maroma
du 2011-11-04 to 2011-11-11 (7 days)

 Découverte d'une petite perle

Belle découverte que cet hotel de taille moyenne. Super accueil et service exceptionnel. Restos à la carte excellents et le fait qu'ils soient sans révervation est un gros avantage. Resto mexicain peu fréquenté mais ils y servent un excellent steak avec climatisation en prime (vs Steakhouse). Nous étions dans le batiment 6 de la section privilege et avions acces internet gratuit dans la chambre. C'est notre 6ème voyage dans un tout-inclus et c'est le premier hotel ou toutes les serviettes ont été remplacées au quotidien, incluant les débarbouillettes. Superbe plage de sable blanc, large et sans roches. Rafraichissante malgré la canicule. Beaucoup d'Européens comme clientèle. L'animation se fait dans plusieurs langues incluant le français. Miniclub intéressant pour les enfants. Fête en blanc sur la plage lors de notre séjour avec spectacle et musique live. Impressionnant. Avons adoré notre séjour et y retournerons car le rapport qualité/ prix est exceptionnel.

Marie
Candiac, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-08-10 to 2011-08-17 (7 days)

 De belles vacances dans un endroit accueillant!

Nous avons bien apprécié notre séjours au Catalonia de Playa Maroma. Le personnel est à l'écoute et très accueillant. L'hôtel est propre même si ce n'est pas tout à fait récent et les gens dévoués. La nourriture est tout à fait respectable et variée.

Monique et Yves
Boisbriand, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-08-02 to 2011-08-09 (7 days)

 Toujour le paradis

Deux semaines de soleil et de détente

Yves et Louise
Montreal, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-07-12 to 2011-07-26 (14 days)

 Bel Hotel, plage incroyable, pluie 7 jours

Couple 40 . 25 eme fois a la riviera maya en 11 ans. Premiere fois au Catalonia Maroma. Chambre privilege, vue sur le mer. Belle chambre, tres propre, moderne, ( exceptée la salle de bain, ceramiques mexicaines). J'ai apprecié les saveurs au buffet, toujours chaud mais très peu de choix si je compare aux autres 3.5 et 5 étoiles que nous avons visité dans le passé. Tres longue marche entre la reception/buffet et les restos a la carte/plage et chambre pres de la plage. La marche se fait entre les arbres alors si il pleut comme il a plu pendant 7 jours.... les maringuoins nous mangent tout cru... Hotel fourni un grand parapluie de golf.... pas de limite au serviette de plage, pas de carte aussi. Pas de reservation nécéssaire aux restos a la carte. Les gouts sont different mais l'Italien et le tapas demeure les meilleures a notre avis. Le Mexicain ok et le grill, toujours une ligne d'attente mais j ai ete decue...
PLUIE: saison de pluie en Juillet alors je m'attendait a de la pluie mais pas 7 jours de suite.
Bonne Hotel, je recomande meme si je ne retournerai pas... je prefere le Barcelo, reef Playacar, Palladium white sand. Mon conjoint prefere le Barcelo.

Ha oui j'oubliais: LE STAFF EST MERVEILLEUX...
Bonnes Vacances aux chanceux qui partent bientot....

Jose et Eric
Montreal, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-07-03 to 2011-07-10 (7 days)

 Great Beach

On arrival, the front desk staff was quick, efficient and friendly. They spoke english well. The hotel overall is extremely clean and well maintained. The fact that it is only about a 40 min ride to/from the airport was great! The rooms are adequate and clean.I did find it odd that there weren't any bedside clocks in the room?? It would be nice to know the time without having to turn on the t.v.. The bathrooms could use some updating but were sufficient. The staff overall is excellent and the service was great! The food is typical buffet food but we had excellent meals at the a la cartes. The coffee bar had fantastic cappuccinos. The beach is outstanding and is the best I have ever seen, with sand like flour that never gets hot! The only real problem we had was that the disco was really lacking in music choice and no drinks! This is clearly a resort meant for families, as one night there were children in the disco. Overall, the resort is a place for families and is a good value for the money we paid.

Pleased Traveller
Windham Centre, ON
Stayed at hotel Catalonia Playa Maroma
du 2011-07-02 to 2011-07-09 (7 days)

 Belle expérience

Très bel hôtel, le staff est super gentil et serviable !!!! Bonne bouffe, bons animateurs de spectacles et d'ambiance.

Garry
Boucherville, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-06-10 to 2011-06-17 (7 days)

 La plage est belle !!!

La plus belle plage pour le prix !!!

Bambi Smiley
Varennes, QC
Stayed at hotel Catalonia Playa Maroma
du 2011-06-03 to 2011-06-10 (7 days)

 Will return

Lovely hotel, clean as a whistle.....would travel there again! Really cool being in the jungle!
There were lots of animals roaming around!
The beach was the best Feature, absolutely beautiful!!!!

Trudi Mclaughlin
North Vancouver, BC
Stayed at hotel Catalonia Playa Maroma
du 2011-05-29 to 2011-06-05 (7 days)


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The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.

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