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Hotel Review

Riu Palace Cabo San Lucas


Based on 168 reviews

Overall Impression: #1 of 16 hotels in Los Cabos.
Quality vs Price: #1 of 16 hotels.
Food / Restaurants: #1 of 16 hotels.
Beaches: #8 of 16 hotels.
Families: #9 of 16 hotels.
Couples: #1 of 16 hotels.

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Traveller pictures (26)

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Travellers Reviews

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 Amazing!!

it was defenetely an amazing experience the people were very friendly the food was great and hotel was spotless! a ****** hotel!!! I wouldn't think twice to go back it was denetely worth it!!!

Iris Yesenia Mejia
Toronto, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-05-04 to 2012-05-11 (7 days)

 Riu

I would recommend this hotel, but insure you request a "real" king size bed or you'll end up with 2 doubles pushed together. They did change our room but we had to wait till the following day to be moved.

Darren
Chilliwack, BC
Stayed at hotel Riu Palace Cabo San Lucas
2012-04-13 to 2012-04-20 (7 days)

 Everything and more

This hotel was absaloutly amazing from start to finish. We were treated like royalty from morning to night. The staff are always helpful and extremly friendly. The are always eager to please. This was the most wonderful trip to date. We only stay at RIU chain hotels... cause we love RIU hotels and are already planing on returning. Thanks again RIU your the best!

Randy & Shelley
Red Deer, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-04-13 to 2012-04-20 (7 days)

 Riu Palace

This was our 4th visit to the Riu Palace in Cabo, it just gets better and better. The staff are all great. We always meet real nice people on our trip. The food was good as always, we never have to book a reservation at the al a cartes cause being there 4 times they treat us like kings and queens. I can't wait to go back again. We will be back in october for my nephews wedding but its at Dreams resort, Yvoune Bauer the manager of the Riu Palace told us we could come and visit all of them at the Palace.

ken and Sharon
Anzac, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-30 to 2012-04-06 (7 days)

 RIU PALACE

Hotel was great,clean,staff very accomadating, good location close to town,food was excellent,overall very good hotel,with the exception of the beach,water too rough to swim,but the pools were nice

James Peebles
Lockport, MB
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-23 to 2012-03-30 (7 days)

 Amazing Vacation

The Rio Palace resort was beautiful and an amazing experience! From the pools, food,
view of the ocean, mountains, people, everything surpassed my expectations! The staff were wonderful,especially Susana, which really enhanced our resort vacation!

Susan
Simcoe, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-23 to 2012-03-30 (7 days)

 Riu Palace Cabo San Lucas

Wonderful hotel, the food and service was excellent.

Linda Robison
Prince George , BC
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-23 to 2012-03-30 (7 days)

 Vacation in Los Cabos

This hotel was excellent. Everything was top notch. The rooms were well furnished, the food was excellent, the staff were more than courteous and went above and beyond expectations.

Joyce Irene Stein
Guelph, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-17 to 2012-03-24 (7 days)

 A slice of Cabo

Had a great time. Staff was friendly and helpfull. Would go back anytime.

Cb
Calgary, BC
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-16 to 2012-03-23 (7 days)

 RIU Palace

Simply put......This place is a PALACE!!!

Douglas Allen Stuffco
Chilliwack, BC
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-16 to 2012-03-23 (7 days)

 The place to go!

If you want a true 5 star resort, then your search is over. Riu Palace Cabo, has it all. Great accomodations, great food, great service, great location. This was our second visit, and it was better than the first.

K.J.
Regina, SK
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-12 to 2012-03-19 (7 days)

 Great vacation

We really enjoyed everything about this hotel. The rooms were very clean as was the resort. The food was fantastice. I would go to this resort again.

couple
Dryden, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-09 to 2012-03-16 (7 days)

 Beutiful, Clean Hotel with Great Staff

Beutiful, Clean Hotel with Great Staff.

G
Woodbridge, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-09 to 2012-03-16 (7 days)

 Rui Palace

The hotel was Great. The staff friendly and the Entertanment staff around the pool went beyond to make your stay enjoyable. If there is one complaint it would be the Rui Sante Fe. Being told by Sunwing staff that the sister hotel had one of the best sports bars around well is an unstatement. It was a complete JOKE. Only 3 sports channesl

Eric P.
Calgary, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-03-02 to 2012-03-09 (7 days)

 Nice vacation

riu is the best hotel to stay at los cabos .best service ever .the hotel is spotless and clean .excellent stay

Mohamed Hetata
Richmond Hill, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-25 to 2012-03-03 (7 days)

 6 STARS

Our 1st stay @ a Riu. Will not hesitate in booking with Riu again. Staff, food & cleanliness is 6 STARS in our opinion.
Location....Spectacular!!

Sheldon Bartlett
Calgary, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-17 to 2012-03-02 (14 days)

 Los Cabos Vacation 2012

Beyond our expectations. The staff went above and beyond their duties to make us feel welcome and comfortable. Best vacation experience yet. Even the hotel entertainment was excellent.

Beverley Wrightly
Havelock, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-23 to 2012-03-01 (7 days)

 Our week at the Palace

This was our 6th trip to Mexico but our first to the Baja. I truly loved the area, the people are the nicest people I have ever been around but the weather honestly is not the greatest. True, it is super sunny all day long with not a cloud in the sky but it is so cold - we did not go in the pool once in the 2 weeks that we were there. BUT this is be no means a reflection on the hotel they of course can not control the weather. Speaking of the hotel, let me tell you this is one of the best RIU hotels we have been too with one exception - the dinner buffet sucked. Honestly it sucked. We ate in the a la cartes as much as possible. I am a picky eater so I was not surprised that I was not impressed but my husband will eat anything and he was not impressed. I understand that there are many people to try and cater to but the food was just not good - their idea of adding variety to the dinner buffet was to put the mashed potatoes in a different spot. It was very repeatitive - eatable but repatititve. The breakfast buffet was so so good, the yogurt was amazing, they had whole pecans, fresh granola, fresh juice, made to order omeletes, hash browns, toast etc. The only thing I would say about the food in general was that the desserts and the pastries and breads were awful - just stale for some reason?? Also, as many of others have said, the coffee is borderline mudwater. But they have cappacino.

The rooms were fine. Our first room was 1136 which is on the ground floor but right in the path of the elevators and the tower of people heading to their rooms so as you can imagine it was very noisy. We moved to room 4043 and it was perfect, nice and quiet and it had a real king size bed the first room was two beds pushed together. I did notice that in the bathroom you could clearly hear the conversation (fight) of the couple next door to us - although entertaining it was a little annoying as well.

Overall we truly enjoyed the resort.

Travellingcouple
Kitchener, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-11 to 2012-02-25 (14 days)

 Riu Palace is Top Notch!

Our family has travelled the world and we can say that we received the best service at the Riu Palace during our stay there. The hotel staff are exceptional with full committment to the needs and comfort of the guests. Fabulous all-inclusive, such a fantastic location with the vistas of the Cabo rocks and old Cabo within walking distance.

Linda Johnston
Burnaby, BC
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-17 to 2012-02-24 (7 days)

 Riu Palace toujours à la hauteur!

Nourriture excellente, service excellent, très propre, lit très confortable. Très beau paysage, le seul bémol c'est la mer, on ne peut pas se baigner dans la mer en face de l'hôtel, mais nous le savions au départ. L'eau de la piscine était quand même assez chaude. Très beau voyage.

Manguy
Sainte-Julie, QC
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-13 to 2012-02-20 (7 days)

 Worth the extra money!

During our stay we walked over to the Riu Santa Fe (4 stars) to see what our extra $300 was actually worth. The difference is mind blowing. The Palace is far less crowded, finer attention to detail on the grounds and architecturally, and generally a nicer resort. One of the first things we noticed was how clean the rooms and the grounds were. The staff are friendly and helpful and the entertainment staff completely sell the place (especially Robbie). Overall you have a choice of how you want to vacation there. You can be involved and party and have fun or you can enjoy the sun in a laid back, quiet manner at the quiet pool. The buffet food does leave something to be desired after a few days but the variation is nice. The shows are well put together and guest involvement is encouraged in a few of them. The staff work very hard to ensure that you are satisfied with every aspect of your stay (within reason, of course). The free wifi in the lobby is a nice touch but it's a little slow by hi-speed standards. If I had one complaint it would probably be that resort is SO large that getting from one side to the other (our room was on the opposite side as the party pool) can be a bit cumbersome after a few drinks in the sun. But overall I was beyond pleased with the whole experience.

John
Toronto, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-11 to 2012-02-18 (7 days)

 Fun Getaway!

A beautiful resort!

Wesley Kowalchuk
Calgary, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-10 to 2012-02-17 (7 days)

 Very nice!

Very nice experiance at Riu Palace. Great food. Great service. Great people.

Ray and Donna
St Albert, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-10 to 2012-02-17 (7 days)

 Riu Palace...bring a jacket!

The Palace was a great resort for the price we paid. The staff were very accommodating to anything we needed, Friends of ours went fishing and brought back their catch and the chef prepared the fish two different ways for our dinner in the buffet. There are 2 very large pools, one quiet side, one with activities. Your preference, we enjoyed the activity side for the music and interaction. Gerry was our server around the pool and we never had an empty drink, he was awesome!! Maid service was not very good, dirty coffee cups, no coffee left in the room..little things that did by no means affect my enjoyment.

Cb
Sturgeon County, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-10 to 2012-02-17 (7 days)

 Trifecta!!!

Great vacation once again! This was our 3rd visit to Cabo San Lucas in the last 4 years. Can't say enough about Los Cabos - really enjoyable place to take a vacation. Pleasant weather, sites, food, activities, etc. Very safe place to go about your business anywhere in the region really. We recommend it for families as well. A

Pampro
North Bay, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-09 to 2012-02-16 (7 days)

 Très belle hotel

Très belle hotel très bien situer facile d'aller en ville pour une petite virée

Caroline Nicolas
Pointe-Aux-Trembles, QC
Stayed at hotel Riu Palace Cabo San Lucas
2012-01-30 to 2012-02-13 (14 days)

 RIU you did it again

Second vacation at this resort, and we loved it, it will not be our last.

L Closs
Perth, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-01-30 to 2012-02-13 (14 days)

 Beautiful Resort

My first time staying at the Riu and it was a very pleasant experience. Nice clean rooms, great food and fantastic staff.

Wilma Mcintyre
Calgary, AB
Stayed at hotel Riu Palace Cabo San Lucas
2012-02-03 to 2012-02-10 (7 days)

 Didn't want to come home

Beautiful hotel and grounds. Our room was ready and check-in and out was a breeze. Food and service was very good allways found something at the buffet that we enjoyed. The Krystal is excellent. The hotel lobby is spectacular and a good indication of what the rest of the hotel is like. The staff work very hard to keep everything spotlessly clean. On the downside the coffee was terrible , the only hot tub is in the spa and is an antique. We went for a couples massage and found the spa to be very dissapointing the facilities need upgrading and the staff need more training. We flew down with sunwing and the plane was disgustingly dirty. Drinks spilt on seats that had never been cleaned up and garbage on the floor and seat pockets. There were many people who were sick on the plane with colds and we felt like we should purel anything we touched. We would go back to any Riu resort , they are well organized and clearly a leader in the industry.

Allen
Woodlawn, ON
Stayed at hotel Riu Palace Cabo San Lucas
2012-01-30 to 2012-02-06 (7 days)

 Vacances à la piscine et non à la plage...

Première expérience dans un tout inclus alors c'est difficile de comparer le rapport qualité/prix. Extrêmement déçu qu'il n'y a pas de plage pour apporter un fauteuil sur le bord de l'eau et il était interdit de s'y baigner car c'est trop dangereux.

Stella
Gatineau, QC
Stayed at hotel Riu Palace Cabo San Lucas
2012-01-30 to 2012-02-06 (7 days)


Legend

Evaluation Of Hotel

  • Avoid at all costs
  • Below expectations
  • As expected
  • Beyond expectations
  • A dream come true

Monarc.ca Popularity Scale

The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.

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