trop d'hotel coller il vous faut avoir l'esprit ouvert à l'occasion pas de buffet le soir pas si géniale que sa

excellent vacation but there was one problem what was advertised on the web site is not what you get. We bumpped up to an ocean view with tub and mini bar and did not get it. You only get that type of you apparently if you have club status.

Hôtel acceuillant, situé près de l'aéroport. Très propre, beaucoup de personnels dédiés a l'entretien. 4 restos à la carte, tous excellent, très bon service et toujours courtois.Buffet varié, pour déjeuner et dîner seulement.
Le soir, 4 restos à la carte sans réservation avec beaucoup de choix au menu.Beaucoup d'activités autour de la piscine et bien organisées. J'y retournerai.

propreté impeccable sur tout le site, bouffe varié dans tous les restos shangri-la le meilleur mais pantalon pour les hommes mais les restos au great parnassus italien très bon mais pour le manhattan bouffe style américaine dégueulasse. les plages commencent encore à se détériorer côte de 2 à 3 pieds pour aller à l'eau, mais belle eau mais beaucoup de vague forte drapeau toujours rouge en 2 semaines.

Très bel hotel. Restos très bons et en plus pas besoin de réservations, on peut arriver en tout temps aux restos a la carte. Chambres ordinaires mais très bien. Plage magnifique, pas d'algues et pas de roches. L'eau est tellement claire et le sable blanc. J'y retournerai c'est certain!

Belle plage mais toujours venteux.
Bonne nouriture (Old Barn: excellent)
Aucune ambiance, le calme plat.
Allez ailleur pour le même prix.

vraiment un endroit merveilleux

Overall good but 4 stars max

Resort was a little dated, but staff worked hard at repairs and upkeep. Service was excellent. The bar and wait staff were very attentive. The food was very good for the most part. We could always find something we liked at the buffet. The restaurants were good. No reservations needed though, so if you didn't want to wait in line, you needed to get there before 7.
Other than the needed updating of the resort, the only other thing that was annoying was the sales people. On arrival, while we waited for our room, we were corralled and given a pitch to visit the new resort. At the "customer service desk", which was right across from the elevators, sales people would ambush you and try to get you to visit the Great Parnasuss. 4 people approached us for 4 days. They were offering gifts like a bottle of tequila and 1000 pesos toward the spa. It was much to aggressive, like timeshare. Also the new resort is a family resort, this one is an adults only. Obviously some one booking at an adult resort would not want a family resort. For this reason only I will not return to this resort.

1) the hotel can provide a map of Cancun;
2) internet access is included as it is said on the website;
3) giving me the safebox key when I check in;
4) all the lights are working in the room;
5) more sockets in the room;
6) giving me instructions on how to turn on the TV;
7) the currency exchange rate is reasonable.

Other than that,
The food is very good.
The staff is also friendly.

I also like the service that you can take shuttle to Great Parnassus and use the service there.

Everything was excellent

Moi gai trouver cela superbe le steak le japonnais était superbe bon,la plage prés de la piscine les restaurant proche pas beaucoup de marche ment la plage et les vague très belle, pour les soirée dans la b pas d animation cela très plate pas de théâtre, non plus très tranquille,et pour le buffet pas grand choix il ferme a 16 h 30 tous les jours , et pour les chambres et la propreté ces bien. mes pour la tranquillité tu te repose bien sa vaut la peine dit allé.

Second visit was just as good as the first. Smaller resort results in meeting more people and having more fun.

The hotel was good, very clean,I especially liked the program for saving baby turtles! the staff was very friendly.

We like this resort as it is smaller, adult only with easy access from beach, pool and buffet. The beach is wonderful! You can eat in the buffet with just a wrap over your bathing suit. Restaurants are good - all the staff courteous and helpful. Only complaint is the noise level echoes at night from the lobby. We have been twice and would consider going there again.

Wonderful time at the Golden Parnassus. Be sure to book the boat tour of the lagoon - it's included in your club room pkg. We just about missed it because we didn't read the letter that was left in our room. It was a good time (food average though). Overall the hotel was great - friendly staff, good drinks, not crowded, could always find shade on the beach, but not at the pool. Met lots of people from all over. Can spend the day at the Great Parnassus (sister hotel). There is a shuttle that leaves every hour. Was good to check it out, but we were happy to get back to the Golden where it is much quieter and smaller. The Great is HUGE and has more to offer as far as restaurants, shopping and entertainment, but we liked the cozyness of the Golden. Very impressed with the honesty of the maid in our room. We mistakenly left 500 pesos on the bed, intending to go shopping. When we realized neither of us had picked up the money from the bed, we rushed back to the room and the maid (male) was honest enough to give it back. We tipped him still of course, but were so relieved to have got the 500 back. Bus service into Cancun is excellent - don't take a cab. Bus comes every 5-10 minutes and cost 85 pesos each way. Highlight was watching turtles lay their eggs on the beach and even getting to hold one. The staff monitors the turtles and takes the eggs to bury so that predators don't eat them.

if anyone has anything bad to say about this resort, i can't imagine that they were at the same location. Everything was amazing, food, drinks, people, accommodation, nothing was bad, met tons of people that were return guests that had been back up to 13 times, we were 3 time guest and we will return again. Carlos and Jose at the Tiki bar are amazing and make everyone's vacation enjoyable..

Excellent location-from touchdown to lobby was just under an hour!! Great beach with plenty of shade should it be desired. Dolphin bar on beach has great wait staff who are more than happy to ply you with any cocktail or cold beer. We liked the fact that all restaurants were available and we were not limited to a fixed number for each. Very good steak in the barn although the fish was also excellent. Best restaurant was Shangri-La which requires more dress-up. Grouper stuffed with all sorts of mushrooms was just amazing-we were a party of 7 and there were no disappointments. Entertainment staff were very good with plenty of activities during the day-pool volleyball, beach volleyball, pool aerobics etc. Only disappointment was that our room at check-in didn't have a king size bed as requested but we were switched within 3 days. We also experienced the request to switch to the Grand Parnassus just for first night even though we were assured our rooms were available at the Golden! We refused and didn't face any further pressure. The bar staff are very good, especially Jose and Carlos at the Tiki bar at night-a great spot with plenty happening!! Exchange rate at reception was less for C$ versus US$ despite the official difference. Overall this resort is worth every cent with little to complain about!!

Hotel was good. The hotel is very clean

Très beau Voyage,

CÉTAIT MALADE , PROCHE DE TOUT A PIDE , BOUFFE EXCELLENTE, EMPLOYÉS MERVEILLEUX , JAI PARLÉ A BEAUCOUP DE VACANCIER LA BAS ET LES GENS ON ESSAYÉ PLUSIEURS HOTELS A CANCUN MAIS CELLE CES LA MEILLEURE ILS SONT ALLÉS ENTRE 3 À 6 FOIS , JE LAI DEMADÉ A 4 COUPLES ET DES AMIS LA BAS POUR LES 21-40 ,

Hotel was very friendly,staff were excellent.Only problem observed was that hotel overbooks and send people to Great Parnassus to stay until space is available.

We loved our third stay at the Golden and recommend it to all our friends who travel.

Starting with the negative, as they are only a few, overbooking!! We paid for the Club Oceanview room and the first night they were overbooked and put us in a regular room. Also, the buffet is not open for dinner and they do not post activities going on during the day - they just kinda happen. On to the positive - EVERYTHING else - especially the bartenders - Jose, Freddy and Fonzi are the BEST bartenders I've ever seen in my travels to many different hotels over Mexico and the Carribean. Everyone gets to know everyone and its absolutely a party - best vacation ever

This is a small resort which makes it a wonderful place to stay. The staff are very friendly and many people we talked to have been there several times. The beach is beautiful and the food is great.

Good Adult Hotel:

Good fun, excellent beach, good service, clean. Variety of food choices and places to eat. Excellent bars: tikki and garden bar and excellent service, there is another beach bar with double swing seats to sit on. Things can get very loud and people can get very drunk and even dance on the tikki bar.

Beds were brand new in the club room with extra soft padded topper. View of the lagoon is beautiful. The pool is a little small and lacking a swim up pool bar. The rooms are a little plain. A good painting scheme would do wonders. Nice double shower. Hotel had a some water sculptures around in different areas. Nice large open lobby all marbled and kept clean.

Nice fitness area and outdoor jacuzzi tub.

Would definitely go back.

Very nice smaller hotel. A bit dated but impeccably clean. Courteous and polite staff. Plenty of choice for eating. No hassle for dinning in specialty restaurants (great staff, service and atmosphere), you just show up wherever you want without reservation. Excellent quality of food overall, although this is not a 5 stars – but you get what you pay for. Gorgeous beach, lots of waves (not suited for kids). The only downside is that the air conditioning in the rooms is quite loud, and there is music in the main lobby till 23:00 every night which echoes in all the rooms (atrium concept) – so if you go there to relax and go to bed early you better bring earplugs or be a sound sleeper! Lot's of animation, day and night, for people who like that.

On peut aussi bien être tranquille ou encore partir sur une go. Tout ça dans un endroit pas trop grand (on passe pas notre temps à marcher si on a oublié quelque chose dans sa chambre).

Tout est bon, Le Sangrila est un must dans le genre chic et pour une fois les hamburgers goûtent presque meilleure que chez nous au snack bar.

Le service au chambre gratuit 24 heures, c,est super. Se faire livrer son petit déjeuner et prendre son café tranquillement en regardant la mer...il faut juste ne pas être trop regardant sur le café, il peut être très fort comme très faible, c'est une surprise tous les matins.

Les lits sont confortables (pas trop durs)mais il faut prendre une chambre au 5e ou 6e étage si vous voulez vous coucher tôt. Plus bas, l'écho du hall d'entrée est très achalant.

On est allé visité le Great Parnassus, et c'est notre prochaine destination avec les enfants. Et notre prochain voyage en couple sera surement encore au Golden.

I have been to many but the Golden Parnassus beats all the rest. The staff, the ambiance, the fun, the beach, the available tours, the cleanliness, the food, the entire experience made us fall in luv with this hotel!!! We are booking our next trip there again very soon.

It was like coming home. We are repeat customers & they always make us feel so welcome.