We had an amazing time at this resort and location, could not have asked for anything more. Have already booked again for next year!

Pleasant from arrival to departure. Did dive certification and dive staff very helpful. Entertainment staff also wonderful. My adult children enjoyed it as well.

On the advice of our Travel Agent from the Flight Center we were booked into a room with concierge service. I DID NOT see the benefit of this service at all. They are suppose to book all your reservations for the "specialty" restaurants but only one restaurant required this. All of the restaurants were first come, first serve anyway. The room we booked was suppose to have a flat screen and an x-box for my two boys. This also was not provided for us. All the rooms come with a small fridge, so the concierge service was suppose to supply daily refills, but to be honest, we ate and drank so much while out, we didn't even use this as well. Save your money and don't upgrade to the concierge - no real benefit.

Do not want to mention names, but please don't book at the flight center. The agents are so busy and money hungry in trying to get their deals done that no one returns your calls within a reasonable time frame (returned emails and messages 3-4 days latter). But when you show an interest in booking a vacation, they seem like your best friend and go out of their way, just to put you on the back burner as soon as they receive their payment. Customer Service really is lacking at the Flight Center, at least in Burlington it is. You go to these places for help and recommendations, but again they all try to upgrade you so they can make more money and they don't really care about what you really need. Last time i use them!

Went to Italian restaurant "the Seville" arrived (at this first come first serve) at 6:30, were seated by 7:10, placed our order for drinks, which arrived 30 min later. Got our appetizers an hour later and our main meal finally arrived at 9:15 p.m. Did i mention we ordered a salad, that was completely missed and we did not even receive. Needless to say we did not stay for dessert.

My wife and I went to the Iberostar Rose Hall Suites in Montego Bay in November. Food was great, service was second to none, beach was okay, but much more pleasant than here overall. Internet was FREE, whereas at the Beaches it was $42 USD. Not a big expense but for the reputation that Beaches has, it should be free. After all, the inferior Iberostar offered it for free!

This is a family resort and yes the kids had an okay time but not a great time. The food was mediocre at best. You would think for the price you paid to go to this place and the reputation it has that things would be great. We have personally found other resorts that are much less in price offering better food and service. Not to mention the kids had more to do as well.

Every resort i have ever stayed at, the main restaurant always had a chef to help prepare a meal for dinner. The dinners at "The Mill" was terrible. You did not know if you were getting fresh food. Everything is prepared beforehand and nothing ever got cooked in front of you or the way that you would like it to be prepared. When ever we went to this restaurant for dinner, only my wife would eat, my boys and myself always ended up across from "Arizona's" for a burger and fries. This is Jamaica, you would expect fresh fruit all the time. Yes, there was fruit but it all seemed tasteless.

At night they had nightly entertainment, but this "Big Bird" things really wears itself thin. They need to change things up a little for the kids. Lots to do for kids 8 and under, but for those 9-12 , there is nothing to do at all. The entertainment for adults was very mediocre at best. I have stayed at 3 star hotels in Cuba that have provided better entertainment.

Again, i have stayed at other resorts where if you are on the beach they have people walking around asking if you want to have anything to drink. While on the beach here, it was up to you to get up and get your own drinks. This service was provided up by the kids pool. Never spent time at the adult pool so don't know if this service was provided for them.

They do offer free water sports activities, which is a bonus. My wife had a massage on the beach that she enjoyed. Thanks Donna!

Overall, i was very disappointed, especially all the hype that goes into Beaches/Sandals. For the price I paid to be there for a week, i can take my entire family to Europe or another tropical island for 2-3 weeks. Not impressed and not happy with the outcome!

The only good thing going for them, is the Beach itself. Best beach on the entire island.

Most of the staff is/was very friendly and courteous. Just like all the resorts (Mexico, Cuba, Dominican) they are overworked and underpaid for what they do in a day.

This resort is not a 5 star by any means. If anything, the only thing that should be a 5 star is the Beach, Food is a 3 star, Service 3.5, Room 3.5 at most.

What the funniest part is, they offer a program called "Soon Come Back" where they say they will give you up to 65% off your next vacation at any Beaches/Sandals resort. They always offer these programs throughout the year. If you check on the internet under Beaches.com or sandals.com the same deals apply anyway, so you are in no need to book a trip a year in advance. The deposit is between $400-$800, but why give money in advance if they offer the program anyway. The impression you get is since you have come the first time that they would give you a better deal, but it's the same for everyone, even if you have never been there before! I would try and avoid going through their website direct as you get better prices on travel websites (itravel, belairtravel, selloffvacations, etc).

Hope this helps you out in your decision. Not one to complain and maybe we just had a bad experience this time, but first impressions are everything and because of that we will never go back.

It was an amazing holiday for our family, absolutely no complaints. Everything was thought of and taken care of for us. Relaxing and fun!!

The staff were very accommodating and friendly always smiling and very helpful to our every need. Cant say enlough good things about our vacation

C'était notre deuxième visite à Beaches Negril avec nos deux garçons (10-11ans)et encore une fois nous avons eu une expérience magnifique! Les enfants se sont amusés et nous, on a pu passer du temps ensembles sans se soucier des enfants. Le site est très propre, les employés super et ne s`attendent pas du tout à des tips ou des cadeaux - ils sont heureux d`être là à leur travail! Nous avons déjà réservé pour l`an prochain!

Beaches Negril was a fantastic place our entire family loved it.

The hotel was a wonderful place to stay for a week, the staff right from the begining was exceptionally mannered and welcoming. The cleaning staff of rooms, the dining staff, and the watersports people are among the best we have ever visited. We would have liked to have heard and seen more Jamaican music and culture, and visitors should be warned of the sand fleas and the preventions that could be taken before getting bit as we had to see the nurse and doctor due to bits.