Ce que nous recherchions était la chaleur, le repos, le dépaysement et c'est réussi.

Il y a une certaine catégorie de chambres hors site qu'on ne voit pas en photo sur le site internet de l'hôtel, la direction a refuse de nous changer de chambre même si nous proposions de rajouter un supplément, il a fallu attendre 3 heures pour nous apporter une 3ieme serviette

Ma fille a été malade là bas et nous lors de notre retour nous avons eu la tourista!!! Pour ce qui est de l'hotel, c'est très propre,il y a toujours du monde qui ramasse et nettoie. Dans les chambres standard vous n'avez pas de frigo, tu as beau te battre et tu en auras toujours pas. La femme de chambre est très disponible mais parfois elle oubliait de barrer les portes. L'hotel est à 95-97% d'européens donc la bouffe est principalement pasta, pain et pizza. La viande est dure mais il y avait une sorte de poisson qui était bonne. Le service à la clientèle est soso! La plage est belle, il y a du corail, donc il faut faire attention, il y a un coin de plage qui en a pas. Vu qu'il y a beaucoup d'européens, le monokini est au rendez-vous, il en a un petit peu! La température est superbe, le soleil est brulant, apportez vous de la crème même ceux qui ont le teint foncé! Car il y avait beaucoup de gens qui était rouge!!! Bref, je ne vous conseilles pas vraiment cette hotel, nous avons été décus!

experienced room confusion at check in assigned room was occupied given another room but a few minutes later was asked not to sleep there and asigned another room which was not set up for occupation one day later we got a room for which we paid for after speaking to hotel manager on several occations

Overall recommmended...

Pour avoir fait plusieurs resorts, celui-ci est un vrai 3 1/2. Même un 4 si les chambres étaient un peu mieux. Je donnerais comme surnom à ce resort: la place de l'Italie. 90% des gens là-bas sont Italiens. Donc tout se passe presque exclusivement en Italien. Un peu d'anglais et un peu de français. Petite note pour les gens qui désirent du repos. à tous les soirs jusqu'à 1 AM il y a un party autour de la piscine principale. La piscine principale est au beau milieu des chambres ! nous en avions assez après deux nuits. Mais pour le reste, c'est propre, on mange bien et le resort est très beau. wi-fi gratuit dans le lobby.

Emplacament de rêve,superbe plage avec poissons tropicaux a quelques pieds du bord de l'eau et pour le restaurant à la carte le Mexicain est a recommandé tant pour sa nourriture que son service . Mais les chambres seraient dû pour une cure de rajeunissement et les représentants de la chaine Viva un peu moins présent, ce qui rendrait les vacances encore meilleurs!!!

J'étais dans les bungalows, chambre bien ordinaire mais éloigné de la fiesta donc tranquille pour ma petite le soir. Mais le site est énorme avec le Palace et c'est bien de marcher. La plage Laguna est d'une beautée vraiment exceptionnelle. Au beach il y a une section avec coraux donc on ne peut pas se baigner, et une section vraiment belle. On peut aller nourrir les bancs de poissons. Pour le buffet, j'étais tanné après 5 jours.

Très beau site, la chambre correct mais un peu petite. Nourriture pas beaucoup de variété mais on se nourrit quand même bien. Très belle plage!!!! le personnel... super! disco à la belle étoile...capottant. Pizzéria pour une fringale après la disco...fantastique et délicieuses. Saona en catamaran...magnifique et le rum coke était excellent. ;-) Nous y retournerons au Viva Dominicus Beach c'est certain.

Hotel agréable, plage superbe.
Bonne animation, mais très dommage que 90% des animateurs ne parlent QUE espagnol.
Par contre, mauvaise note pour le correspondant de l'agence:
- l'excursion Bird Watching qui avait été conclue n'a pas eu lieu - celui qui devait nous emmener n'est simplement pas venu !
- jour de départ : idem, le transfert à l'aéroport a eu 1h20 de retard car le véhicule n'est jamais arrivé : on a pris un taxi !

tres bel endroit,vaste et propre.Peu de quebecois et bcp d italiens,prenez votre place!!On y mange bien,belle variété.Nous etions au viva village ,tres tranquille .Ceux qui sont ds les bungalows trouvent ceux ci peu insonorisés.belle plage propre pas ou tres peu d algues,de belles vagues

When we arrived we were taken to our room which was strangely located outside the walls of the resort. It also had no running water at the time of our arrival and was pretty run down. We figured this is because we bought our tickets last minute on sale and we anticipated this may happen. We spoke to our agent however, and were luckily relocated into the resort in a much nicer room with a better view. The resort itself is beautiful, great gardens and hut/villas along the beach. The nights were lovely as all of the resort was decorated for the nightly dinners and dances. Colourful lights and lots of music. The staff were friendly and the entertainers were fantastic! Plenty to do, make sure you check the schedules for daily activities as there is no shortage of entertainment and things to see and do. Unfortunately the flight we took landed in Punta Cana so we had to take a long bus ride to La Romana (1hr45mins) but it was very scenic as it went through the towns so we were able to see the local life in Dominican. Be advised that this resort caters mainly to Italians and French. There are very few English speakers. But everybody there was very friendly and approachable. I definitely recommend this resort to those who appreciate Italian food and can speak either Italian, French or better yet, Spanish. It makes thins much more comfortable. When booking a room, speak to your agent about ensuring that you receive the room you desire. Apparently if you go to the Wyndham website there is an option to join a membership program where you get really good deals on the extras that are not in the all incl. package, I believe you also get priority in choosing your room (So we learned from other visitors on the resort). Do NOT drink the tap water. You may experience some stomach upset during your stay because of the tap water used in preparing the foods, so I would recommend taking something to prevent any kind of diarrhea, it seemed to be a common problem. For anyone traveling with money that is anything but American, I suggest converting it BEFORE arriving in Dominican, because their conversion rates are absurd and you will end up losing about 1/4 of your cash upon arrival just in conversion fees. Everything is first converted to American dollars, then to Dom. Rep. pesos. When we went it was avg. 32Dom.pesos per $1US. We tried to convert $200 Canadian and were told it was equivalent to $150 US even though the Canadian is at par with the US$ and then they charged extra to convert the US to Dom. pesos. They do not accept Canadian $ anywhere except the conversion booth.

ayant souvent voyagé Mexique(Cancun,Puerto Vallarta)République (Punta Cana Puerto Plata) Cuba, Bahamas et croisieres j ai été déçue de ce voyage ..mer avec algues et coraux peu de plage..chambre sans réfrigérateur pas espace sur le balcon et vue de fond de cour..restaurant où il faut payer un surplus de 10.00 par personne sauf un et où seul le Méditéranéen était bon ..contrairement à Punta Cana les républicains qui travaillent à cet hôtel ont peu de sourire et de courtoisie sauf exception..le site est beau mais mal aménagé probablement la section VIP aurait été mieux à beaucoup plus haut prix ...l internet oubliez cela 3 jours ..rien qui focntionne ..je ne retournerai pas c est certain

will not stay at wyndham again

didnt like all the time shares I was being offered and badgered with.

Beach, pools and ambience was very good.
The room that I stayed in the 700's was aacross the street from the resort, there was a entrance way with security to get into the resort. The morning we left I had to walk through the street with my young daugther because the doorway into the resort was closed.
The room left lots to be desired outdated, and no joke 1 lightbulb hanging from the ceiling,very dark room no water pressure, lack of towels.

A part of the resort is called "Viva Village", originally they put us in a room there - it was not good, outside of the compound and with no visible security, and the room would be rated less than a one star, after complaining to our rep from Sunwing, Enrique was able to move us to a nicer room within the compound and nearer to the beach and all the facilities. So once moved we were pleased and enjoyed our stay.

This resort was beautiful and the food was great...but that's it. We are canadian and we were the minority. None of the staff spoke / understood english. They catered to the Italian's and the French and spoke very fluent in those languages.
When we arrived at 5pm, we waited 3 hours for 2 rooms. The hotel or Sunquest - overbooked us.The staff did not offer anything to eat or drink - we weren't even allowed on the grounds until we had rooms. The rooms were ok, bathrooms very small. Our room had no balcony and we were a long way from everything. The next morning we met with our Sunquest rep and he made promises to us to help rectify the overbooking situation which never happened. We never saw him again for the rest of the week. No coffee makers in the rooms - only 2 towels in the bathroom ( I always stole more from the maids cart since there was 4 of us in a room) We were promised better / cleaner rooms after the weekend - after the locals left the resort Sunday night. This never happened either. The bartenders never paid attention to the customers who spoke english unless you tipped. We were alway the last to be served. 2 days the hotel had no hot water for showers, and on the last day, the Sunquest rep was not there again and the bus did not come to pick us up from the hotel for the airport. They eventually sent 2 taxis and we arrived 45 min before departure.
The grounds, beaches, entertainment and food were all fantastic, but the language barrier and front desk issues were enough for me not to go back.

Je conseillerais aux gens de prendre un bungalow car nous nous étions au viva village et nous entendions des chiens japper régulièrement ainsi qu'un système d'alarme d'auto à tout les matins à 7hrs disons que ce n'étais pas agréable par contre la chambre était très propre.

Travelled with small children to this resort and found the experience enjoyable. I asked for a crib and promptly received one in our room. We were in a bungalow which faced very lush gardens and was located seconds from the beach, infinity pool and open air restaurant named La Roca restaurant which was perfect for lunch as it was not as crowded as the main buffet restaurant. The bungalow rooms are great for families since they are very private as they only share one wall. The balcony had lots of shade and privacy.
We ate at the main buffet for breakfast and dinner and always had a lot to choose from. Pancakes, bacon, an omlette station, lots of fresh fruit, great pastries and homemade donuts the kids loved. The La Roca restaurant was great for fresh fish dishes, grilled beef, lots of
vegetable dishes, oven baked pizza and ice cream.
The kids loved the pools but they were a bit cold and the ocean was warmer. There are reefs right off the beach and they provided some great snorkeling.
If you forget inflatable toys for the kids, the Viva store had great prices for items such as beach balls, goggles and vests.
All in all we enjoyed our stay and loved the food options for the kids. The brick oven pizza restaurant was open all night and went well with a glass of beer from the self serve tap.

a recommander pour rapport qualite prix
excellent site

I'd like to address some of the reviews about this place that I've been reading.
The guests were all European. This is true. My friend and I went for Reading Week (middle of February) and about 95% of the guests were from Italy, France, Switzerland, etc. This being the case, knowledge of Spanish, Italian or French is a highly valued asset (luckily I know all three).
That being said, a lot of the guests understood English so if there ever was a time where my friend or I couldn't communicate with the staff/guests, our English passed us.
The shows were amazing. Comedy at its finest. The dancing was excellently choreographed and the shows well planned. There was no sense of humor problem (the case with many Euro-dominated resorts), my friend and I found ourselves dying of laughter at the comedy acts.
TIP EVERYONE. This is essential to speedy and quality service on your trip. The bar and restaurant staff don't change very often, so if you tip and make yourself familiar with them, you'll get your drinks first and your food quickly (otherwise you'll be standing at the bar waiting for your drink for upwards of 15 minutes during peak times).
The resort is nicely laid out with washrooms, bars and security prominent throughout. My friend and I are cigarette smokers (like 80% of the guests) so ashtrays were everywhere too. If you don't smoke, I urge you to become tolerant of second hand smoke because unless you're in a place where it's prohibited (the theater, restaurants) you'll be breathing it in.
Housekeeping came every morning, which was a blessing at times but a problem at others because even if we put the "don't disturb" sign on our door, many days we'd wake up to a maid trying to get into our room to clean. They do an excellent job though, and actually do more than what's expected (straightening our shoes, leaving a heart made of towels on our bed, etc).
The food was above average, definitely not what a North American would be accustomed to, but that being said, it was still good. The a-la-carte restaurants were staffed by friendly waiters and the food was almost expertly plated and prepared. The buffet was another story though...I'll put it into perspective for you. Say you like pasta. You go to the buffet for pasta, and surely enough, there are three different types available. The only strange thing about the pasta is that one ingredient is prominent and unusual, but the dish is still great. Think of peas in pasta, or figs on pizza, or pears on baked ham, or other unusual culinary combinations like that. In other words, the buffet food is still good, just unusual.
The staff are very friendly and courteous, as long as you work with them. Their English isn't very good, so be patient and take your time with them and surely enough they'll satisfy your requests.
The animation team is great! They are fun, young and full of energy. They make friends with all of the guests and know how to party.
The shops just outside of the resort offer great souvenirs at very cheap prices (you can bargain), I ended up with two shotglasses, a CD, cigars, Mama Juana and a carton of Marlboros for under $60 US. If you're from North America, bring US money, they don't take Canadian. If you're not interested in buying anything, then be friendly, perhaps take a walk through the stores (the staff will insist you come take a look) and politely decline. My friend and I became popular on the resort because we kept our word and bought something from every store. You don't have to do this, but it's good to know a few locals, you'll never know when it comes in handy.
The pizza in the pizzeria is actually pretty good, and if you want to partake in true Euro culture, then go to the disco (La Locura is the one on resort) and after last call, head to the Pizzeria for pizza and unlimited beers until about 3 AM. This is when you'll meet others. Many nights, my friend and I would sit at a table with 10 youth from France or Italy or elsewhere, just talking about culture differences and other things. There are plenty of Presidente taps around the resort so you'll never be short of a drink (Presidente is the beer on tap, it's the local beer, it's VERY good and readily available. I'd compare it to Miller Genuine Draft).
If you smoke and don't have a strict brand preference, you can get Marlboro reds, Lucky Strikes, Camels and others at VERY cheap prices. It's a steal. If not, then bring your own.
Since my friend and I are university students, we found that the disco was great and the drinks were properly made. We're kids though...the middle age crowd may take this review with a grain of salt because a 40 year old would have a different experience than a 19 year old.
The Europeans are NOT pushy, they're just different. Embrace it, don't ridicule it. Never did I experience rudeness in the buffet, or at the bar, or anywhere. I never got shoved out of line for anything, or treated rudely, or anything. Actually, my friend and I found ourselves making friends with European youth and young adults on the trip (great people!). As I said before though, it's definitely an asset if you can speak another language.
The sports, activities and excursions were very well structured and fun. The sand is bright, the water clear, and the sea life beautiful, so I definitely recommend shelling out the $60 extra to go snorkeling off of Isla Saona.
Our room was...quaint. It was somewhat outdated but outside of sleeping and showering, we didn't really mind it. It was located across the street with the shops on it, just on the edge of the resort. If you end up here and it bothers you, it's safe, there's a 24 hour security guard out front, and it's very well lit so you're not totally alone. I actually didn't feel a need for security most of the time though; the resort, locals and guests behaved and there were never any incidents.
Bring a thermos or similar washable, portable large mug or travel cup for your beer because the cups at the bars are rather small and you'll find yourself filling up three times to equal a pint.
To the people who gave this place a bad review: suck it up. It's a nice, quaint resort on a beautiful beach (YOU DON'T NEED TO GET TO THE BEACH EARLY TO GET A CHAIR, THERE'S PLENTY) with a whole other culture than a five star resort, where wealthy North Americans go for a vacation. At Viva Wyndham, you feel the culture. You become friends with the Dominicanos. You meet Europeans. You get a sense of life outside of North America, and that's what a vacation is after all, isn't it? To escape? It's nice meeting others from Canada or the US (we met other Canadians on the trip within the first day) but at the same time, it's an experience all its own to meet, party and enjoy yourself with people other than Canadians and Americans.
Book with confidence, enjoy your trip and leave a good review. This place deserves it.

Actually we stayed at the Viva Wyndham Dominicus Palace. The grounds were great with ponds, fish, flamingos and peakcocks running around. The beach beautiful and sandy. The room had a free electronic safe, iron, ironing board, fridge with coke, sprite and water, refilled everyday. There were two queen beds very comfortable, the pillows were a bit hard to sleep on but you get used to them.
Great, nicely stocked shops inside the resorts and just outside the gates. Being at the Palace we were able to use the facility of both the Wyndham Beach and Wyndham Palace. The nightly entertainment was very well presented, with a different show every night, guaranteed you wont see the same show for 14 days. Various activities for everyone.
The flight with Air Transat was great with a free champagne drink, hot meal, free movies and all around good service

Très bonne équipe d'animation. Très gros site.

tres bel expérience. Le service fut tres bien et tres rapide. Lorsque j'ai fait appel pour une urgence, on m'a répondu tres rapidement.

If you are Italian you do not need to read this review, you will be well taken care of. For everybody else in the world, the resort is beautiful and the beach is amazing and if that's all you need you will be fine because the service in restaurants is practically not existant to not Italians, you have to get your own coffee and clean and set up your own table. At the front desk take what you get and forget about making any changes and don't even hope to see any of your request. The answer is the same for everyone: the hotel is fully booked.
So overall we had an amazing time because we went there to relax and did not let any of these things get to us, if you are like that and don't care about geting you own coffe and such you will be fine.
Food selection is good, there is something for everyone but the taste is so so. Some of us came back with a diarrhea.
The animation team is graet and fun, the shows are lots of fun, and the cleaning staff is wonderful,but take some of you own toilet paper from home because they are not allowed to give you more if you still have some and then if you run out you have to chase them to get some but its not their fault so make sure you tip them, they work very hard.

Overall great vacation if you are relaxed kind of person.

Nous avons passé une très belle semaine. Malgré les erreures de réservation que nous avons eu. Nous avions réservé des bungalows, mais une fois sur place il n'y avais plus rien de disponible. Même si le problème c'est réglé a l'amiable et a notre avantage ce sont des situations désagréables.

Pour décrire ma semaine en général ça serait bien . À première vue de ma chambre qui était dans le très ordinaire, j'ai été déçu mais au moins c'était propre et le lit confortable. Le site compense pour la chambre moins belle. Le site est super beau et comme je l'avais lu avant de partir il y a effectivement beaucoup d'italiens, faite votre place car il y en a de plus arrogants que d'autres en fait ils ne vous voient pas et passe devant vous continuellement. Et je pourrais rajouter que le personnel aussi privilégie cette clientèle (pourquoi je ne saurais le dire) Pour la communication ça va, le personnel parle plusieurs langues et ce de la réception, au bar ..... espagnol, italien évidemment, anglais, français et une autre langue que je n'ai pu identifié. Mais si on s'exprime en espagnol ben le service en est amélioré et ce tip pas tip et de toute façon il n'ont pas l'air habitué de ce faire tiper je n'ai jamais reçu un merci pour les pourboires. Après 2 jours je ne sais pas si c'est que l'on s'est habitué à la clientèle ou bien si c'est parce qu'il y avait plus de québéçois mais la présence des italiens était moins oppressante. Et comme la température était idéale nous avons apprécier notre séjour. La plage aussi est bien, juste assez de vagues (du côté Palace) et du côté Beach la mer est plus calme et moins profonde. Pour la restauration c'est bien mais sans plus, nous avons bien manger tout de même (aucun service à la salle à manger) nous n'avons pas fait les restaurants à la carte. Et en passant le vin est imbuvable alors prévoyez le coup en vous en apportant. Les jus c'est de la boisson diluer.Il y a plusieurs endroits pour luncher le midi, il y a un grill aussi pendant toute la journée. Nous avons fait 2 excursions agréables ( mais ne livre pas la marchandise promise) alors ne vous attendez pas à voir tout ce qu'il vous dise que vous allez voir. Dans une des excursion je savais que l'ont iraient visiter une école de village alors j'avais apporter des fournitures scolaire pour les enfants (crayon de plomb, de couleurs en bois et de cire avec livre à colorier...) et pour le professeur (livre de conte en espagnol) et ce en bonne quantité et là aussi aucun merci, heureusement que j'ai vu l'appréciation dans les yeux des enfants, car c'est pour eux que je faisait ce geste. Alors n'hésiter pas à faire plaisir aux enfants. Et pour finir je vous dirais que l'hôtel pour le prix que j'ai payé était super bien l'acceuil à la réception très bien et rapide.

Overall beautiful resort with stunning views of the ocean. Food was plentiful and tasty. Oriental and La Roca dinners memorable. The "Viva Village" rooms are substandard and located outside the compound. Large resort so be prepared for alot of walking. Most visitors Italian and French. Most services did not have alot of English speaking employees. Weather was phenominal. Had an enjoyable vacation overall

Chambre avec lit défoncé, matelas très dure, air climatisé défectueux qui faisait un bruit infernal dans la chambre.. Cela a prit 3 jours et beaucoup de frustration pour avoir une nouvelle chambre. Il semblerait que le manager est tout le temps trop occupé! Apars cela, 50% du personnel est bête, le reste est très courtois. Évaluez les gens avant de donner du tip.PRENEZ PAS LES CHAMBRES DANS LE VILLAGE.