Super endroit ou passer des vacances en famille!

All and all a great trip, but I got LOTS of bug bites...saw no bugs?
If people say food in Cuba is poor, they have never been o al a carte at tryp peninsula.

Pas belle expérience, le service n'est vraiment pas bon, il n'y a pas assez de personnel.

I would have to say this is one of the nicer hotels in this area. Great for couples, familes, seniors * NOT a party resort for young people.

Beautiful resort, grounds, facilities, staff.

Everyone at the hotel was amazaing, really friendly people always ready to help you and provide you with the best service.

This was my first trip ever and it was beyond what I had expected for sure. The hotel was awesome and very clean and very friendly staff. Would go back again for sure. The beaches are great, no problems with food or anyone at the resort. Was overall an awesome time!

Good hotel for vacations. The staff was really friendly and charming.

Il aurait ete apprecie d'avoir notre chambre au moment de notre arrive à l'hotel. Nous avons arrivé à 11H15 et la chambre nous a ete remis à 17h, ce qui n'est pas tres acceptable etant qu'il avait une place pour ranger nos valise mais sans garde du surveillance ou meme porte sur verrout. Pour le reste, le buffet etait bon mais les restaurants a la carte vraiment deffaforable meme pas bon.

Tres beau voyage!

Très beau séjour. Personnel acceuillant, bonne nourriture, restaurants à la carte excellent, terrassement et jardin suberbe. Très propre en général. Désagréments: vieux matelas tout bosselés, fourmis dans la chambre et visite de coquerelles. Pour nous, cet hotel est trop gros parce que ça manque de personnalisation et il y a trop de tourisme en même temps au buffet.

This resort was great the grounds are very well maintained great very hard working staff helpful in every way. My only negative thought would be the line ups having more staff would make this resort awesome.

The initial impression of the resort was nice resort clean rooms. After a few days of our stay we realized the rooms do not get cleaned thoroughly, towels not replaced even after several requests and leaving a generous tip daily for the maid. Food is terrible and most staff are not pleasant. We had good service from a couple of the staff at the hotel. Even at check out, nobody bothered to ask us how our stay was. Very poor service and we will definately not stay here again. Also we arrived at the hotel at 11:00 am and we were told we could not check in until 4:00 pm, when we returned at 4:00 pm they told us it would be another hour and didn't care we have been there for 5 hours already. At this point I was not taking it no more and we got a room after alot of arguement.

I had been to this hotel 8 yrs ago & was looking forward to returning; the grounds are beautiful, the beach is incredible and the pools are fun for kids. Unfortunately, the rooms are showing their age; the maintenance staff are great but don't have the necessary parts to be able to properly fix things.
Overall, it was a good vacation because we refused to let all the set backs ruin it.
We checked into our room & the toilet wouldn't flush. Maintenance was called & fixed it temporarily. It wouldn't be the last time he was called for the toilet or other issues.
There was a flood in our closet, where our clothes got soaked. Maintenance came again to fix it. We were told to go to our a la carte restaurant reservation & the maid would come by to clean up the mess. Upon returning, the maid had left us 2 extra towels so WE could clean the mess!!! After complaining to reception, they apologized & offered to launder our clothes & move us to a different room which we declined....10:30pm is not the time you want to be packing & unpacking wet clothes with a 2 year old...then again, I can't think of a time when you want to be packing wet clothes!!
The next morning, we asked to talk to someone about this & were offered 2 extra a la carte restaurants which was appreciated but didn't come close to covering off the inconvenience.
Other things to note are that you should bring your own towels! There were 3 of us in the room & we only ever received 2 towels, even when we asked the maid for more. This was consistent with everyone we talked to. We left generous tips & brought gifts & it didn't matter - only 2 towels. In addition, the few times we tried to exchange our beach towels there were none available.
The majority of the staff, however, were so incredible that they more than made up for all of the issues.
Will we return to Cuba? Maybe. Will we return to the Tryp Peninsula? Never.

Very enjoyable experience, everything we needed was there, any problems were solved very quickly. Food selection was reasonable, no surprises. Beach was great, pool area was very accesable and clean. Snack bars and resturants had a good selection of foods. Will recommend this place to family and friends.

Très beau site. Végétation extraordinaire. Problème de serviette désagréable: 1 par semaine ouf!!! Bouffe ok. Restau japonais extraordinaire. En un mot, j'ai adoré mon voyage et j'y retournerais.

I had stayed at the Tryp 5 years ago and thoroughly enjoyed my stay. I was looking forward to returning but was disappointed on my return. The service was not as good as I had experience previously and the food definitely was not as good. Over all I left feeling dissappointed.

Nous avons passé une superbe semaine avec nos deux enfants (5 ans et bébé). Nous avons trouvé la grandeur du site parfaite pour nous déplacer à pied entre la chambre et le reste. Le personnel était toujours souriant avec nous et s'intéressait à nos enfants.POur la nourriture, c'est Cuba!! et le buffet était parfois moins bien garni que d'autres jours. N'hésitez pas pour des vacances en familles...mais ne vous fiez pas sur les kidclub pour animer les enfants, car on ne les voit pas vraiment.

It was a good hotel. There really wasn't anything I would complain about, but there was no woah factor. If you go make sure to check out the beach right down town Varadero because that has a woah factor. The adult pool is very packed and the kids pool has less kids then the adult. If you cant find a spot there go to the kids pool its just as nice if not nicer. But they dont serve alcohol at that pool so bring an extra drink.

Après un séjour d'une semaine à cet hôtel, nous ne le recommenderions pas à des amis.

L'emplacement de l'hôtel est bien et les bâtiments, bien qu'ils semblent avoir subis les assauts de l'âge, sont agréables.

Les pricipaux points décevants relèvent du personnel. Il manque sévèrement de personnel dans tous les départements pour suffir à l'achalendage. Cela fait en sorte que votre chambre ne sera pas prête à votre arrivée sur les lieux comme prévu. Le ménage de votre chambre sera fait de façon médiocre (aucun chamgement de drap pendant une semaine malgré qu'ils soient sales). Aucun changement de serviette de plage possible pendant une semaine. Vous pouvez attendre en ligne 15 minutes pour une boisson au bar et 20 minutes si vous la commandée assis à une table. Inutile de continuer, vous comprenez le concept. En plus du peu de personnel sur place, ceux-ci n'ont vraiement pas le sourire facile. Il semble que nous les dérangeons à chaque instant à moins que vous sortiez cinq pesos pour leur parler. À ce moment là, ils deviennent moins grognons.

Pour ce qui est de la plage et de la piscine, aucun reproche à cet endroit. Le tout est très propre et bien entretenu.

Le point positif de cet hôtel est l'animation et les installations pour les enfants. À ce niveau, le personnel était très compétent et sympathique.

En résumé, ne vous fiez pas au 4 étoiles 1/2 qui est indiqué pour l'hôtel. Pour avoir voyagé dans les Antilles, l'Amérique et l'Europe ; je donnerais la côte de 3 étoiles 1/2.

Malgré une plage magnifique mais trop tassée, l'amabilité du personnel, la variété de nourriture, l'offre d'excursions et la nature merveilleuse font passer une excellente semaine.

Overall we had a very good time lots to do if you wish and very quit if that's what you want. I would recommend Tryp Peninsula to anyone it's above and beyond no worries about this destination go and enjoy.

This is no where near a 5 star resort when compared to the other resorts we have been to, in fact when compared to 7 trips in the last 6 years, this gets a 2 star for buffet food The resort grounds are fine but if the food is low star what does it matter. The rooms Maid service was 1 star since 1 bar of soap for 7 days was not enough for 2 and the shower gel ran out and was not replaced, the beds were not made 1 day despite the good tip the day before. Overall a 3 star at best even compared to others in Varadero

Fantastic resort! We absolutely love Cuba, and were very happy to enjoy our week at the Tryp Peninsula. You can't go wrong staying here.

The food was not good. Very bland. The hotel ran out of a lot of things such as bread for toast in the morning. Although there was a children's pool and 1 adult's pool a lot of guests had there children in the adult's pool even hanging around the swim up bar. We were not given any beach towel exchange throughout the week. The only restaurants worth going to were the Japanese and the French. The cuban restaurant menu was designated so no choices were available and the italian restaurant substituted items on the menu.
The beds were terrible as were the lounge chairs by the pool. Our room was extremely musty smelling although clean.

La plage est belle et propre, certains jours, il faut aller avant le déjeuner se réserverune chaise longue et une place sous les palapas. aporter vous une tasse a café thermos pour vos drink a la plage les verre sont trop petit, vous aller éviter beaucoup de déplacement et d'attente. Les resto a la carte son bon. Au buffet, il faut être imaginatif si on veut de la varièté. L'excursion a la Havana est moins cher les mercredi et vendredi et elle vaut la pein. Parcontre l'excusion en jeep, nous avons moins aimer, rapport qualité/prix trop cher et de plus elle est moins cher a d'autre hotel selon le monbre de peronne dans la jeep 20 pesos de moins si on est 4. Pour faire le party on oublie la place, beaucoup de jeune famille et de retraité, la discothèque est très tranquille. Je vous suggèrede sortir a Varadero le soir si vous voulez danser. Si possible prenner une chambre au 2 ou 3ième étage sa sent moins l'humidité et éviter la section 10-11 et 12 elle sont sur le bord de la route on se fait réveiller a 6h00 par les klaxons des autos.

Let me tell you that our week was great, this is a great family resort. The resort is small which we liked a lot, the rooms were very nice and clean, the beds were a little hard but we got used to that (when you are used to a pillowtop!)

The buffet restaurant is really nice, the food selection is good, you will find something for sure, the grills are fabulous. We can't say enough about the Japanese Restaurant, soo much fun! What can I say about the beach always fabulous! Check in & Out was no problem. The staff here are the best outstanding! The grounds are spotless and lots of trees!

Décue pour un 4 étoiles, la bouffe pas tellement bonne mais bon c`est Cuba. Aucun drinks de bon a n`importe quel bar....le bar de la plage pas très efficace et le personel pas sympatique du tout. L`animation pas très bonne non plus et c`est notre plus grand regret.

The flight out of Toronto was delayed about an hour. The flight was good with friendly attendants. But because of the delay in take off our landing was also delayed and 3 large planes arrived at the same time. This led to long line at customs. All went well at the aiport and unto the bus we go.
We arrived at 2 am at the Trypp Penensula resort. Only 1 person at the checkin desk . We were about 6 couples back in line when a woman start to complain about something. This went on for 10 to 15 minutes, finaly he put her aside and continued on with the other people, now everything went fast. Got to our room about 2:40 am ,put our lugage in and went to explore the lobby bar.
The people and the hotel were excellent.The beach (which was a long walk from our room) was great.The resort itself is large and well laid out . Food typical Cuban but I was never hungry. Snack bar by pool was open 24hrs for food or drinks.

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Beautifully laid out hotel in a park like setting with gracious and helpful staff. Beaches were clean and food was better than I expected considering reviews I have read about Cuban food. Entertainment and activities were also a plus with talented musicians and exceptional dancers. I would definitely return to this hotel.

Great experience. Definitely eat dinner in the ala carte restaurants, they are all a big upgrade over the standard buffet. We were lucky enough to eat in all 4 (you're only entitled to 2, but we bought a 3rd on a $30 "Romantic" promotion, and got a 4th as a bit of a "favour" shall we say :-) ). The French restaurant was excellent as was the Japanese. The Italian was a bit strange. I don't think the local people really have a grasp of what Italian culture is like. Musicians played songs like Piano Man and Dust in the Wind in the Italian restaurant, which was a bit, well, odd. The Mexican restaurant was average but still better than the buffet.

The buffet featured long lines every morning for eggs, and REALLY long lines for the other meals if you wanted something like pasta. Probably worth it though as the rest of the buffet doesn't change much. This is Cuba though; the food is never a highlight in Cuba, so go in with low expectations, I don't think it gets much better anywhere else.

We were treated exceptionally well by almost all staff. Our housekeeper went out of her way to serve us with new sheets after our 3-year-old had a little accident, even though I don't think new sheets were on the order for the day. She really treated us with care, never like we were a pain when we requested a bit of extra service. Our server in the buffet also remembered us and treated us very specially.

We stayed in villa #17 which was in the centre of the resort, perfectly located, close to everything, and never noisy at night. Others have said stay in villa 26 or higher, and initially I was disappointed when I found out we were going to be in 17, but this turned out to be better in my opinion. It made for a bit longer walk to the beach (ooh, so now 5 minutes instead of 2, ha!), but a shorter walk to the food and kids pool and kids area, and also got us away from the noise of the Adult Pool. Perfect location in my opinion.

We managed to see 4 shows while there. The Internacional Show was by far the best, I would highly recommend it, as they have a live band and live singers on stage as well as about a dozen dancers. All very talented people. That one show was particularly smooth and polished and flowed really well, we were very impressed. The Disco show was average (and also not very Disco at all), and the CineMix show was quite disjointed with large gaps between the numbers, as well as some technical problems (buzzing) from the speakers. The performers seemed only half into those last 2 shows, but these 2 shows were at the end of the week, and it was the same performers in every show, so they were no doubt exhausted.

The beach was fantastic. Really nothing to complain about. Beautiful sand. Some people are complaining of seaweed but from what I saw it was very minimal, and I only mention it because I thought it was pretty much no detriment at all to our enjoyment. Vendors were never a problem and though present on the beach never approached us.

The Adult Pool with swim up bar was also really nice. Very comfortable atmosphere, great bartender there, and the food was ok, but served quickly and the waiters were very attentive.

Kids Club was a disappointment. There was no one there to supervise young children (I was led to believe there would be someone. We were hoping for a day or 2 max to leave our young son with someone so my wife and I could have some quality time together, but it was not to be. We love our son but everyone needs a break! You won't get it here.) On the one day there was supposed to be a "show" for the kids, we were told to be there at 10am for it. Around 11:30 a somewhat creepy clown finally arrived to "entertain" the kids...really not worth waiting for.

The only other negative experience there: getting money from the cash window was a long, torturous waste of time. I guess they only allow one employee to handle money transfers from Canadian to Cuban, but it was so slow. There really is no way it should take over 5 minutes per person just to simply convert currency. Later in the trip I realized there were busy and slow times. If you can drop by the window around 3pm you will get served almost instantly. But show up in the morning and you will wait over an hour in a very long line. Easy to solve problem, they just need more windows and more staff to perform this very basic task. Hire more people for this! Everyone needs cash and we were all told getting it at the hotel was preferable to the airport.

Same thing for booking a la carte's. The line can be hugely long in the morning, but virtually non-existent in the afternoon, so just come back at another time if it's long, don't waste your vacation in line.

Reading this back I've done some complaining I guess, but really we were very very happy with this resort and the complaints were the only lowlights. 98% of the time we were happy as could be, relaxed, without a care. Would highly recommend this resort, it beats the others we have been to in Varadero. You just have to be ready for what Cuba can be...waits in line and average food. The great service, weather and accommodations more than made up for those slight drawbacks. We would definitely return.