We are just back from a week at the Acuazul. We had been before so knew what to expect. Super location, very clean, great staff. The price of this trip was much higher than when we were there in Jan/12 so not such a great bargain but still a decent budget conscious vacation.The only complaint is that the dining room is well below standard, food while plentiful was not very appealing, table cloths were not clean and there was no service in the dining room. We ate out every evening as there are many excellent inexpensive restaurants within easy walking distance of the hotel.

this hotel is right downtown ,, close to all shopping ,, a short 3 min walk to one of the best beaches ... resturants are close with amazing food and cheap prices ...
the staff at this hotel are truely one of a kind ,,, they make you feel at home right away ... the PR manager is one of the best staff there ,,, alot of people should take lessons from him .. his attitude is to help and make sure your stay with them is to your satisfaction ... he goes above and beyond the call of duty ..
the front desk staff are easy to deal with and again are very helpful ,,, there is nothing very fancy about this place but the rooms are very clean and for the price you pay no one should complain

Boisson devrais etre inclus atout les bars de l'hotel sans exceptions.

nice,no major problems,supper 10 min.late on occasion,no hot water on occasion,no glass on windows ever.Staff friendly,1 elevator worked 1 didn't.

un hotel correct bonne situation ,propre , personel gentil .
nouriture un peu la meme a chaque jours ,mais bonne .
j y retournerais .

Overall the hotel was below my expectations. I would not give it two stars.

Rooms were clean. There was a cesspool smell coming from the outdoors. No fault of the hotel. OK, for an economy hotel. Rude Russian tourists. No fault of the hotel either, but I think potential visitors should be warned of the presence of these obnoxious tourists who don't speak a single word of English or any other language. Entertainement was a somewhat infrequent, but musicians and dancers talented and gracious.
Front desk, not very smiling.

We were very well treated by all staff and made friends with many as this was our 2nd trip to this resort. Food was decent as far as Cuban food goes - something for everyone. Service was excellent and our room was spotless! Easy access within walking distance to everything downtown, beach was great and so was the weather. Double Decker bus or horse & buggy readily available for further distances. People there are great! Our 5th time to Cuba and definitely not our last!

The rooms were clean,the chambermaid was delightful,with handwritten expressions of welcome and thanks when tipped. The rest of the staff were helpful and smiling even when dealing with drunken louts. Why do all inclusive stays always have too many of these type of people? We were close to the beach and public transportation. Food was adequate if unexciting, the evening entertainment was primarily fun.The pool could do with a water heater. Our overall impression is positive and we would return.

Évidemment pour le prix payer, est-ce que l'on peu vraiment demandé plus ? Non, la chambre était parfaite propre rien a redire. Pour ce qui est de la bouffe et bien c'est sûre que ce n'est pas le buffet 5 étoiles mais on arrive toujours a trouver quelques chose de potable et sinon il y a plein de resto dans la ville donc.... Selon moi vaut mieux sauvé sur le forfait et profiter de la ville plutôt que de payer un gros forfait et être pris avec.... C'est un choix

Chambre propre.Nourritures toujours froides et récurantes.Tres peu de choix, notre 4 voyages a Cuba ils nous ont surpris à cet Hotel mais par
le bas et en plus ont connaissait la problèmatique de la bouffe à Cuba.

The room is clean, but sewage smell in the middle of the night. We have to eat left over of lunch for dinner! Breakfast is standard and acceptable. Staff is nice and friendly. Good luck if you have to stay on 6th floor ( no water and toilet doesn't flush becuase it's too high for water to go up there).

This is a budget hotel and is OK.

The food is unvaried and so-so.

The rooms are OK.

The location is great, many restaurants close by, flea markets near,beach with bar 2 blocks away.
If you sit on your balcony you see real Cubans doing ordinary things like going to school, shopping etc.

This is a nice alternative to a resort in isolation. The street life was great.

This was our 2nd trip to Aquazul. We have stayed at many 4 star hotels in Cuba and have found that Aquazul was surprisingly good considering it's 2 star rating. We really enjoyed this hotel. Tony and Yvettay the front desk managers were very accomodating and friendly. The food is good by Cuban standards. The nightly entertainment is great. There are ample lounges available at the pool and the beach is only 1 block away. Although the hotel is not on the beach, the beach is actually closer to the hotel than at many of the other beach front hotels in Varadero. Our room was very spacious and we always had adequate water pressure for the shower and toilet. There is a TV with sattlelite but many of the channels were in spanish. For a 2 star hotel you get your money's worth and more. We noticed that there are many returning guests at this hotel as were were there at Christmas both times and ran into many guests that were there the previous year. The staff also stayed the same which is a testament to how well the hotel is run. We will be back to Aquazul for our next vacation.